Great place, Highly recommended…read more reliable, responsible and very caring staff. Very clean and organized facility. My grandma is a resident there for already and year, and she feels very comfortable and relaxed to be there, she definitely feels like home. Nune (granddaughter)

Very clean and friendly facility, I checked out a few different places and this was my favorite…read more They had a nice front yard area and also very clean and newly remodeled interior. The most important thing for me was the clean smell that came from the inside.

I called looking for immediate guidance and sargis was definitely responsive and attended all my…read morequestions. He went out of his way to find solutions to help Provide the attention I need for my mother , he was very informative and was willing to do whatever it takes to find the proper care .

I was looking for a place for my grandfather and after contacting so many places with no luck I…read morecame across to ValleyVillageSeniorLiving. Sam who answered to the phone was very knowledgeable in answering to our questions and concerns and putting us onto the right direction. It has been few months already that my grandpa is in ValleyVillageSeniorLiving and can say they deliver what they stated initially which was crucial for us. Thank you guys keep up the hard work!

Walnut Gardens is a excellent board and care home. Isaac and his team do a wonderful job caring…read morefor the residents. My mother was there for the last year on palliative and hospice care. She was mostly bed ridden but could sometimes be moved to a wheel chair. The staff treated her like their own grandmother sharing family stories as well as providing care. Walnut Gardens was very supportive of family members. We were free to come and visit whenever we wanted and for as long as we wanted. I was always treated with respect and was given updates on my mother's condition. The senior staff member also texted me when necessary with information. The house is cleaned thoroughly every week. It is a bright and airy home with a sun room dining area and a pleasant backyard. They decorate for all of the holidays to add to the cheeriness. They also have activities with specialists coming in to lead games and music. Of special note is Mr. Al who brings his guitar and leads sing-a-longs once a week. The birthdays of residents are always celebrated with little parties and many family members. It is not just me who was impressed with Walnut Gardens. Every Kaiser nurse, home health aide, and even the doctor commented this was the nicest place they visited among the many they know. I considered that high praise from professionals. If you are looking for a place for your parent or relative, I strongly recommend you visit and consider Walnut Gardens. I know first hand the challenges facing family members with a loved one who is reaching the end of their life. Issac and his team made that experience for me so much easier and I am truly thankful to him and everyone on the staff.

It was such a huge relief to find this amazing home for my mom. The home is clean, smells fresh,…read moreand the garden area is beautiful and inviting. The staff is caring, sweet and attentive to all their clients needs. The meals are prepared daily by the staff and are all home-cooked and tasty. The little "extras" that the Walnut Garden offers are what make it even more special. From exercise classes, to musicians serenading the clients, to holiday celebrations, this home treats their residents as family. The owner, Isaac, is kind, caring and makes each resident feel special. I would highly recommend the Walnut Garden as a wonderful assisted living home. We really could not ask for a better place for my mom to be as she recovers from her illness.

They were awesome, caring, sensitive, supportive to my cousin and his family. They were also there…read moreto support my cousin when he passed. Thank you so much. All of u awesome.

Unexpectedly finding a loved one in poor health and in need of extra care is overwhelming. The…read moreadministrator and staff at Burbank Hills went above to make sure our loved one was well cared for. The staff went above and beyond in a difficult situation, had great communication, were supportive, and showed great compassion, even after our loved one left the residence. The intimate atmosphere and personal care was remarkable. Many thanks!

If I could give them more stars I would! They were very respectful with my mother when she needed…read morethe utmost of care. The room was clean and very orderly. The staff was polite and organized and you can tell they genuinely cared for the people they cared for. They kept me informed on my mother's condition. And were up front about things yet still being respectful of what myself as a family member was going through. And when my mother passed they made the transition nice and smooth for my family and myself. This is how we should all be treated when we can't fend for ourselves. To all the people at Toluca Lake Manor: Thank you much for being there for all of us!

The facility is obviously top notch! It is clean and well kept! The staff is very nice and…read moreanticipated many of my questions before I asked. I am very glad that my friend have a place to be care for and comforted

The Ivy Park at Burbank is an exceptional assisted living community. Our family is uniquely…read morepositioned to speak to the team's consistency and character. For eight weeks, one of us was present in the community around the clock, observing the staff across shifts, circumstances, and both ordinary and challenging moments. This is not a single positive encounter, it is a pattern. One that reflects genuine care, professionalism, and reliability. Yes, there are amenities. Yes, there are activities. But what truly makes this place special (the secret "sauce") is the people, especially the kitchen and dining team. The Front Desk: The Nerve Center Passing through the lobby, you may first encounter Jennifer, unmistakably one of the community's faces. She operates like an air-traffic controller - eyes everywhere, aware of everyone - yet with effortless warmth and calm authority. She greets residents and guests by name, always adding a personal comment that makes people feel genuinely seen. Jennifer notices wanderers or anyone who looks uncertain. She arranges escorts to rooms, dining halls, or helps with... anything. When I purchased a dinner ticket, she already knew my mom's name and room number. Jennifer is unfailingly upbeat, her radiant smile setting a tone of calm, safety, and care. (I am convinced Ivy Park employees must pass an emotional intelligence test, a MENSA-level aptitude exam, and a memory challenge.) You might also meet Victoria and/or Michelle and Nicole (forgive me if I have the names wrong). All oversee the floor with poise, attentiveness, and approachability. They consistently go the extra mile, answering questions, guiding guests, or offering quiet reassurance. Their presence communicates that people matter here. They're kind and dependable, always ensuring residents are well cared for. In the early morning, Dana stands out with her alternative style and dry, understated humor. She is especially focused on safety tracking entrances, exits, and sign-ins to keep everyone accounted for. She is firm but fair, and I really liked her. Both Dana and Nicole also share remarkable memory, always recalling our names and room number. Liza (or Lisa? Ugg! Overnight gal!) was always a bright, kind presence, someone it was genuinely nice to see. We shared a sweet connection, and her warmth stood out. One evening, Connie, Lisa, and I chatted late at night. Connie is steady, compassionate, and supportive, a friend to her coworkers, whose empathy creates comfort and trust. Dining: Where the Magic Happens The dining experience at Ivy Park is so polished and consistent that it could be mistaken for a four-star hotel. Martin, overseeing back-of-house operations, and the Chef, leading the kitchen and developing menus, complement each other perfectly. They create an experience where high-quality food and efficiency converge beautifully. The atmosphere sets the tone before the first plate arrives: leather-bound menus, crisp linens, white napkins, and fresh flowers on every table. It feels intentional, serene, and welcoming. Meals are inventive, beautifully presented, generously portioned (really nice), and delicious. Whether shrimp scampi, potato-leek soup, salmon, or chamomile tea, the kitchen's care and pride are clear. French fries are CRACK. On occasion, something doesn't land, so there is an all-day menu that offers alternatives. Every member of the dining team greets residents and guests by name - three times a day. The atmosphere is a little like Cheers: a place where everyone is known, remembered, and welcomed. The Dining Team Jonathan is focused, conscientious, and attentive. He checks in to ensure everything is perfect, crouches to make eye contact with residents, especially in wheelchairs, and serves with pride. I am his biggest fan. Savannah is confident, observant, and highly intuitive. She remembers orders, adapts to unpredictable moments, and navigates challenges with grace. She "rolls with the crazy" in a way that makes everyone feel safe. She's very cool! Tyler is courteous and gentle, bringing quiet kindness to every interaction. Once he managed a complex order while adding three more mid-route. When two rude residents muttered they'd "kill" him, he never broke professionalism and simply smiled and continued on. Veronica is cheerful, patient, and purposeful. She offers options (reheats tea endlessly with a smile) and manages feisty residents with humor and timing perfect for a sitcom. I adored her! Caitlin is precise, diligent, and unfazed by difficult personalities. She once flawlessly took orders for nine people, multiple requests, without writing anything down. Calm, confident, and proud of her role, she is phenomenal. Josefine brings cheerful, fun energy to mornings and confidently handles detailed orders. She assisted my sister's guests impeccably in the private dining room. Together, this team turns dining from routine into an experience of dignity and connection.

I've written a previous review of this place and now a new unpleasant development has occurred. I…read moream considered independent with regards to handling my own medication and up until now my meds were delivered to this facility pretty much trouble free. There was an incident awhile ago where there was a mixup with one of my medications and it was misplaced. Long story short I ended up paying for a replacement refill... no big deal. I have had numerous other prescriptions filled since this incident without any problems. Now out of the blue without any warning I was told I had to be present at the time of my medications being delivered to this facility because Ivy Park can't be responsible for my meds. I might have understood their reasoning if they would have addressed the issue at the time my meds were misplaced. Waiting months after the mixup with my medications feels a bit like this facility wants to get more money out of me and having this facility administer my meds would be very expensive. I have also heard that sometimes the med tech is late with handing out the medication. I'm in a wheelchair with a form of muscular dystrophy that is very advanced and to have to go to the pharmacy to get my prescriptions would be difficult. I've lived here at Ivy Park for 5 years and never had this problem before with regards to having my prescriptions delivered. I feel management here should have discussed the issue with me before a prescription I needed was delivered to this facility today. I'm lucky someone here accepted the delivery of my medications today as clearly the manager would not have. I get it that it's all about money but I feel management should take into account my health and not suddenly deny care I have been getting for the past 5 years. Then there's the issue with my meals, because of my advanced form of muscular dystrophy and being in a large wheelchair there is only two tables I can have my meals at due to the size of my wheelchair. Well management doesn't feel I warrant a designated table for my meals and today I couldn't eat in the dining room because of two people having their meal at this table. I have been previously told that I could wait until the people are done with their meal and then I could sit at the table or I could take my food to my room to eat. It's a medical necessity that I have a table that will accommodate me during my meals and I don't understand with the amount of money I spent here to live that there can't be some way to accommodate my needs. And for all you vegans out there Ivy Park has taken the vegan option off the dinner menu at this time. I am very consistent with the care I need ( always on time and respectful of the caregivers who are helping me )

The Village Sherman Oaks, has some of the most amazing employees, from management, welcoming staff,…read moremaintenance , housekeepers, nurses, receptionist I come to the village to work with clients and I love this place, as soon as you walk in you're greeted by Ruby ( the receptionist) she's the sweetest and ready to help, if I have any issues Elizabeth is on it, Kevin from maintenance is always such a HUGE help and ready to assist. The resident are always involved in a event or on going activities and living their best lives Always the best place to be

Unfortunately that is a blatant lie. It was weeks of me constantly getting ignored with lots of run…read morearounds before any information was given to me. And there were no alternatives given to me in the assisted living community. Months later I finally decided to go elsewhere. I should never have been the one to have reached out for answers ... they should have kept me informed.

I recently moved my mom into The Gardens at Park Balboa. It wasn't a move she welcomed, which of…read morecourse was stressful for both of us! The Community Director Jonathan gave us a tour and was treated by the residents like an adored rock star as we walked through the halls - making introductions with residents, explaining the extensive amenities, along with the robust calendar of daily activities for residents to participate in. We moved her in a week later (after visiting other facilities). Within 2 weeks she told me "I'm meeting so many interesting residents. It's like living in a resort, everything is done for you. I love it here!" Last night I got a text from her saying that she attended a mini classical concert in one of the residents rooms (that resident is known for her musical talents). The staff is attentive, responsive and kind. Prayers answered! I am beyond grateful.

The Gardens is truly a gem! From the moment you walk in, the ambience is one of peace and calm in a…read morelush and lovely setting. The rooms are generous in size and wheelchair-friendly, and many have beautiful views of the courtyard and small private patios for mini gardens. There is a restaurant-style dining room serving up award-winning meals--and ample desserts! The activity and living rooms have a cozy, family feel, and there is always something going on in the way of games, fun exercise classes, lectures, movie showings, field trips, and special events. The greatest asset, of course, is the patient and caring staff of the family-owned facility. Community Relations Director Jonathan is warm and welcoming. Health Services Director Laura is professional and generous with her time. Javier the Dining Services Director takes pride in his cuisine. The caregivers are loving and nurturing, and they keep lines of communication open. But perhaps the best indicator of the quality of The Gardens is how happy the residents are. They extol the virtues of the place with no prompting. (One woman said she'd tried five different facilities, and this was the best.) They're eager to welcome new residents into the family--by the third day, lunch-goers were calling my mom by name to sit at their table. As with most assisted living places, there is a sliding scale of services based upon need, and when a transition to a higher level of care is required, Safe Haven offers memory care with a higher caregiver-to-patient ratio. Safe Haven is safe and secure, with its own small garden and dining area. Caregivers encourage residents to spend most of their day in activities with others rather than remaining isolated in their rooms. I'm delighted I found this new home for my mom. She's still in the process of settling in--she's been there just under two weeks--but I can already sense this is a perfect place for her.

My grandpa has been here for a little over a year now and I couldn't be happier. I was worried…read moreabout having my grandpa in a care living but Skyhill made me feel at ease. They provide great care to my grandpa and I couldn't be more comfortable with him being there. I visit he at least 3 times a week and despite everything going on in life he seems happy there, which couldn't make me happier.

My husband was here for 2 years after being in a larger assisted living home. The care workers…read moretreated him like family and we felt very comfortable with him there even thought we wished he could be home. The owner Tina was always available for any concerns I had. I was there almost everyday so I was very aware of the care he was given

Superb care for loved ones in the final stages of life. If they have an opening for your loved one,…read morego for it! My sister and I toured so many places that were disappointing before finding Balboa Cottages.

I found Clarendon Senior Living last August and it was a life changing gift for my mom and for us…read more(her children). She is so calm, happy & well cared for by the entire staff at the Gaviota house, it has really brought us peace of mind.