I rarely write a poor review, and it bothers me to do so, but I am writing this review to alert…read moreothers to this tailor's appalling behavior toward a customer. On May 22, 2025, I called Nora of Tailor Shop West End to ask if she would be willing to sew two ranking stripes on my martial arts ranking belt. Seacoast Sewing recommended Nora to me. Nora gave me an immediate yes, and to come over. I was there in 5 minutes, as I had been driving on Islington St. I showed Nora what I needed done. The ranking stripes must be straight, and they were already pinned to the belt for her convenience to the area where they needed to be sewed. My first red flag was that the floors of the shop look like they have not been vacuumed in a long time--Thread and sewing debris everywhere, along with a cluttered shop. The second red flag was that Nora repeatedly made a disgusted grimace, bearing her upper teeth, as I was talking with her and while she was looking for thread to match my stripes. I gave her the benefit of the doubt. She set up the sewing machine and a phone call came in, which she accepted. Rather than finish her call before she started to work on my project, while distracted, she began to sew. I could see that the stripe was about to be sewed on crooked, and I gestured and said, "Ma'am, I need it to be sewed on level to the edge--straight across". I tried to speak low so as not to disturb her call, which was on speaker phone. Suddenly, Nora aggressively rips my martial arts belt, which she had began to stitch, out of the sewing machine, snapping the threads, and tossed it across the table in my direction. I was shocked, but again, I gave her the benefit of the doubt, as she seemed to be discussing an injury with a healthcare provider. So, in a lull in the conversation, I showed her on the belt that the stripe needed to be sewed straight, and I set the belt near her sewing machine. Nora looked at the stripe, picked up my martial arts belt, and threw it at me, sneering, "Go somewhere else!" The belt landed all snaked out on the table in front of me. Had the other stripe not been pinned to the belt, it would have gone flying and landed in the piles of her fabrics and possibly lost. I stood there staring at my belt, absolutely shocked and appalled! To disrespect a person's martial arts ranking belt is considered insolent enough; to treat a customer in such an aggressive manner is inexcusable. While I empathize with the fact that Nora may have had an injury earlier that day, she could have said to me, "I'm sorry, I'm not able to work on this. I recommend you go somewhere else", and respectfully handed me back my belt, after properly cutting the threads from the sewing machine. Again, it troubles me to leave a bad review for anyone, however, I believe it is warranted given the disrespect shown to me and to my martial arts ranking belt and stripes by this tailor.

A life saver! I had a slight tear in the pocket of my full length mink fur coat. I have moved to…read moreFlorida and no longer have a need for my coat so before I gave it to a friend I wanted to have it repaired. Not only did she repair it quickly, it was perfect! No one would have known it was there. The best part I received a quote from another tailor for $80, her price $8. She has altered clothing for me in the in the past when I lived in NH and I have always been more than happy with her work, prices, how quickly she works. A very pleased customer!

I had to have a dress hemmed last minute and she was able to help me. I was asking for a lot in a…read morevery short period of time. She did a wonderful job, will definitely go back!

Elizabeths messed up my daughter's semi dress so bad I have to go out and buy a new one. You can…read moretell where the top was taken in, the tulle no longer hangs right, and the center is now off center. When we complained the wife said we had it over week and should have brought it back sooner. The lighting in the shop is so bad I didn't see the problems until my daughter put it on again last night. The husband is aggressive and rude. I now have a dress that cost $90 and the alterations $58 and can't use it.

Top notch equipment and staff is very friendly. Location - 72 Mirona Rd UNIT 15, Portsmouth, NH…read more03801.

Merristitches is my happy place!! Always a fun class, beautiful fabrics and amazing sewing…read moremachines!!

Didn't have tool To…read moreFix snap on jacket. Said she could take home with her and have back in few weeks. Went to Mr Carl and he fixed on spot

Irene did an amazing job with my wedding dress alterations! The dress fit perfect for the big day…read more She was very personable, professional, and her expertise made the process go very smoothly. I would highly recommend the Exeter Tailor to anyone!

Such a great business. In addition to dry cleaning, sewing, mending and alterations are done. I…read morehave had several zippers replaced. Saving me from having to replace a few coats. One jacket had some stitching coming out and I had that repaired. Great service, friendly and knowledgeable owner. Highly recommended.

I had am amazing experience working with Cheryl to make wedding dress alterations for my recent…read morewedding. She went above and beyond to alter my dress so that it fit me perfectly. She was even able to add additional details like some additional lace and fixing the straps of the dress to make it more in line with my vision. I was so happy with the way the dress turned out and how it looked on our wedding day. I would definitely recommend her services, she is so welcoming, creative and a pleasure to work with.

Excellent seamstress, very please However, Be aware you may…read morebe asked to leave a tip.

Ann responded quickly, was able to alter my dress the next day after I reached out and it was…read morefinished in 3 days. Altered perfectly! Value was awesome for the quick turnaround and overall service. Very pleased with the results!

Had 2 pair of pants hemmed and 1 pair cut and hemmed for shorts. Very happy with quick time and…read morequality work. Would recommend. Thank you.​