After a few nightmare contractors failed miserably to do some updates on my mom's house in Geneva,…read morewe called Josh, who was referred by our realtor. Josh and his guys did what they said they were going to do, they did it on budget, and they did it when they said they would. His communication was excellent as was the workmanship. I would absolutely use this company again and I highly recommend them.

Highly recommend. We had our bathroom, main entrance, Master Bedroom and kids bedroom. Even patched…read morea few holes! All done in a timely manner. Very accommodating had a few things come up and he worked around us. Even let the kids "help" paint a wall. Great experience and will without a doubt use his business again when we do our kitchen, ceiling in the main hallway, and other kids room.

Precisely the reclaimed weathered barnboard I was hoping to get for our project. Communication was…read moregreat and service at the yard was top notch.

A low quality product, a dishonest salesman and poor customer service are what we experienced from…read morePioneer Millworks. Edited: Someone (gee, I wonder who) complained about this review and Yelp asked me to remove the link to my blog that gives the details. It should be noted that the first review here, by "Bill B", was originally posted by a "Ross". Ross is the name of our salesman, coincidentally, and the name was changed to "Bill B" after I posted this review. Our experience with Pioneer Millworks went from bad to unworkable. While we were looking for a reclaimed wood source, they provided our contractor, Schuchart/Dow, with a sample of their reclaimed wood that everyone liked. The interior designers, NB Design Group, especially liked it for its regularity across all the pieces of wood, i.e., it wasn't just a hodge-podge of wood thrown together. Little did they know the sample had no relation to reality. Our contractor and interior designers know what they're doing. Schuchart/Dow is a respected contractor who does high-end homes and has won awards for their work. NB Design Group is a respected interior design firm who also does high-end homes and has won awards -- in fact, they are who a certain extremely wealthy Seattleite uses for interior design. These are two companies with experience and knowledge about quality. We originally planned to use the wood for wall cabinetry and for two doors. We decided to not use the wood for the doors, so we cancelled that part of the order. That was the beginning of problems with Pioneer Millworks, as their salesman threatened us with a stiff fee to cancel the order (that hadn't even shipped yet). That seemed to get resolved okay, but I've lived long enough to know that when a company starts off like that, making threats, no less, it only gets worse. This is no exception. The wood was finally delivered to our contractor. Mark, Schuchart/Dow superintendent on our project, saw it and told us that we'd better have a look at it because it didn't look like the sample. They took photos of it and, yes, a lot of it was not representative of the sample -- it looked like a hodge-podge of wood thrown together. We asked Jim Dow, Schuchart/Dow's founder and principal, what he thought of it. He said: I looked at it and it sucks......bad I instructed Katie to track down some new samples We asked our interior designers what they thought, and they said: We agree and think it doesn't look good. The photos look much more random in texture and color compared to the sample. If it were just me and Gay, two inexperienced people, we'd assume that we just don't know enough to know that's how reclaimed wood comes. But Schuchart/Dow and NB Design Group have decades of experience. They didn't like it at all. So I called Pioneer Millworks and talked to their General Manager, Martin Brett, on the phone. He insisted that we don't understand what reclaimed wood is and that we just need to find someone who can finish the wood and it'll look just like the sample -- a sample he hadn't yet seen. I asked if I could send him photos of the sample and the wood to see if he still thinks the sample is representative of the wood we received. He agreed. I sent him these photos (the first is the sample, the second is the wood we received): [Photos are on my blog entry] Anyone can see that several of the pieces look like they were taken from a Home Depot and thrown in the mix. Only half of them have the rustic saw-cuts in them. Yet 4 of the 5 pieces in the sample have them. Martin Brett couldn't see that. He thinks it's just a question of color. [More info removed to be within Yelp's text length limit] I've re-posted as much of it here as Yelp allows. You can read the full post on my blog, which cannot be linked to to from Yelp because it violates their Terms of Service -- they claim it is "promotional". And they threaten not to delete the link, but to delete the ENTIRE review! So you have to go to my profile, find the link to my personal site and then go search my blog to find the post. All so Yelp can disallow a link in a review. Yelp doesn't understand how the web works. They also allow the 3rd review here, one that is obviously a shill for the company, to post a link to the company's site and that somehow doesn't violate the Terms of Service even though it can't be considered anything but "promotional". I guess you can provide promotional links on positive reviews but not on negative reviews. Yelp doesn't understand who their customer is.

Sean from Summit rebuilt our porch for us. The support posts had to be replaced as well. He was…read moreable to get us right on the schedule, completed the project within the timeframe he gave us, worked within our budget. He was sure to communicate with us along the way, took care of all of the permitting, and disposal of old material. Would recommend to anyone looking for a porch replacement/repair.

Summit Home Improvement came and installed flooring for my home last month. I was very impressed…read morewith how quick and efficient it was done! He also replaced my closet shelf and hanging rack in just 10 minutes!! I would absolutely use them again.

We were working on planning and coordinating a project to get a portion of our home finished to…read morecreate a playroom for our twins. Burak came in with a vision and quotes and collaborated every step of the way. Generally speaking, as a woman, I have had really bad experiences with contractors adding in upcharges or giving an astronomical quote that does not fit in our budget. Burak worked with me every step of the way, was very transparent and up front with everything. We will be using BT Handyman and Remodeling Services again for future projects and work we need done around the house. This was the best experience we had with this type of endeavor. Kudos to you for going above and beyond, we are grateful for all of your amazing work and pristine outcome of the finished room!

Team members friendly and helpful Sales team was patient…read morewith selection process Gave direction and advice but didn't push us

Free estimate for bee removal included running a camera into the wall. Extremely reasonably priced,…read morehigh quality work, and great job cleaning up after they were done. Came out to remove a hive in a wall (that required removing siding and cutting into wall) and do a small siding repair and were accommodating enough to also complete an impromptu 2nd hive removal in a different spot and additional siding repair! We're already planning on getting them back out to replace our interior stairs! Anthony does great work!