Very friendly staff I go every 9 weeks and when I am done I feel like a million dollars ..so for…read moreyou foot care go try them you will love them and the care

I'm switching practices just so I don't ever have to speak to the receptionist again. She was…read moreutterly dismissive of my very easy ask that she forward DHS paperwork to the doctor. The doctor himself is professional and I have not had any problems with him. I scanned it cleanly and emailed it to the office. She took one look at it, called me back, and said she 'could' have the doctor look at it but that they just wouldn't be able to complete it. My case worker at DHS had deliberately told me to send this physical assessment to my podiatrist's office for temporary assistance. The receptionist was insisting that I was fine and that she could call DHS directly and tell them that I'm not having any issues, as if it were a threat. ...Why did I pay $200 for custom orthotics if I'm fine, then? This receptionist is simply an assistant, and yet she was acting as though she were both my doctor AND my case worker. I asked very politely if she could just have the doctor look at it and fill out any information RELEVANT TO PODIATRY, and sign it. I said I WOULD DO THE REST. ...She insisted I hang up and contact DHS, because she 'does paperwork all day', and apparently knows better than the local government. Extremely condescending and unprofessional. Don't even bother asking for more than the bare minimum. Waste of time and energy. Because of her incompetence, the deadline passed and my case was denied because I didn't have all of the paperwork in. I sincerely doubt she even told the doctor I called.

Great staff, amazing podiatrist- really listens and responsive to patient needs. Highly recommend.read more

Carrie and her entire staff are amazing!! There are very professional and personable. I highly…read morerecommend them..I have Happy Feet, now!!

From the owner: For all your foot care needs, make an appointment today with the compassionate, caring and…read moreservice-oriented podiatrists at Complete Foot Care of the Finger Lakes. Let our doctors and trained staff treat your foot issues (surgical or non-surgical), with the professionalism and personal attention you deserve in our state-of-the-art medical office located in Newark, New York. Our office treats a full range of foot care concerns, including foot surgery, management of foot disorders, and treatment for diabetic issues such as neuropathy. We service the needs of patients throughout the Finger Lakes, including Ontario, Wayne, Livingston, Seneca and Cayuga counties. We look forward to providing your entire family with the very best in podiatric care!

I had a very disappointing experience with this office. When I scheduled my appointment, I…read morespecifically explained that I needed the last appointment of the day because I babysit. I was told my appointment was at 4:00 p.m. and that I should arrive at 3:45 p.m. I received paperwork beforehand and only glanced at it, not realizing it listed the appointment time as 2:45 p.m. As a result, I arrived at 3:45 p.m. as I had been told and was informed that I was considered a "no-show" and would be charged a $150 fee. What was most frustrating was the way I was treated. The first office staff member I spoke with was extremely rude when I tried to explain that this was a genuine misunderstanding. I wasn't a no-show--I did show up, just at the wrong time due to a scheduling mix-up. After I got home, I called back and spoke with a secretary who was very kind and said the office manager would call me. That never happened, and I had to call again myself. I was then told they would reduce the fee from $150 to $125, but I still don't feel that's fair given the circumstances. The office also told me that their last appointment of the day is always 2:45 p.m. However, as a new patient, I would have had no way of knowing that. To make matters even more confusing, when I arrived at 3:45 p.m., the waiting room was full of people. Everyone makes mistakes, and I understand appointment policies are important. However, I expected much better customer service and a little understanding for what was clearly an honest misunderstanding. Based on my experience, I would not recommend this office.

From the owner: The Foot Doctor, based in Rochester, New York, specializes in keeping clients' feet happy…read more Dr. Ronald S. Gmerek is an experienced podiatrist who provides exceptional medical services, caring for athletes and people of all ages from babies to elderly with their wide-ranging foot problems. He is certified to perform foot surgery, and he judiciously treats patients surgically when required to do so. While The Foot Doctor treats a range of conditions, a large focus of the office's practice is sports medicine. Dr. Gmerek works with all types of athletes to ensure their wellness and treat foot and ankle issues, overuse injuries, stress fractures, tendon problems, metatarsal pain, shin splints, and heel and Achilles pain. If you have another condition, The Foot Doctor will diagnose and recommend medical treatment. Examples of other common podiatry concerns are metatarsal pain, neuroma (thickening of nerve tissue on the ball of the foot), and Sesamoid bone injuries (located in the ball of the foot) - found most often in dancers. Dr. Gmerek can work with athletes to supply sport-specific orthotics to aid in athletic performance and reduction of sports-related injury in running, tennis, squash, golf, basketball, skiing, cycling, spinning, soccer, lacrosse, hockey and figure skating, in-line skating, and hiking.

I was referred to this practice by my primary physician. I…read morehave both Medicare and VA coverage as I am a disabled Veteran. I have foot neuropathy, foot circulation issues and pain also with a nail fungus. Called to make an appointment. The woman answering the phone was a bit unfriendly and crass. She said that they are a foot doctor however they don't take VA coverage. That they don't help to heal any of the conditions that I stated and that I should look into getting a different referral someplace else. honestly, if you can't heal feet or work on any of these common foot conditions I can't fathom what else you would actually do as a Pediatrist. Maybe stubbed toes or stepped on a thumb tack?

Dr. Smoolca has cared for various foot problems I have had over the past 25 years and has always…read moremade time, listened carefully, asked questions, and sought the best solutions each time. I can't say enough good things about both her and her top-notch staff, who are always gracious and accommodating and patient. We are fortunate to have this team here in Ithaca!

Dr Chelin is excellent! I sure wish that these services were…read morejust covered by OHIP, but you will have to check your insurance plan to see. Most insurance plans cover for podiatry, and this is the best. Dr. Chelin understands that foot mobility (which strangely does not fall under the OHIP umbrella) and hip mobility (and yes, you can have your hip replaced at no cost) are both equally important to mobility. I am tired of having really achy feet, and Dr. Chilin and his team have proposed several solutions, which I am investigating. The lack of OHIP is a problem; once I've verified that the insurance will cover the surgery that would help, then I can proceed. Dr. Chelin and the clinic understand this dilemma, and are patient with it, as you investigate whether your treatment will be an economically viable option

From the owner: Durham Family Foot Care Clinic & Wellness Centre has been providing foot care services in Whitby…read morefor over 30 years. Our services include nail surgery, general and diabetic foot care, X-Rays, laser treatments and more.