I'm switching practices just so I don't ever have to speak to the receptionist again. She was…read moreutterly dismissive of my very easy ask that she forward DHS paperwork to the doctor. The doctor himself is professional and I have not had any problems with him. I scanned it cleanly and emailed it to the office. She took one look at it, called me back, and said she 'could' have the doctor look at it but that they just wouldn't be able to complete it. My case worker at DHS had deliberately told me to send this physical assessment to my podiatrist's office for temporary assistance. The receptionist was insisting that I was fine and that she could call DHS directly and tell them that I'm not having any issues, as if it were a threat. ...Why did I pay $200 for custom orthotics if I'm fine, then? This receptionist is simply an assistant, and yet she was acting as though she were both my doctor AND my case worker. I asked very politely if she could just have the doctor look at it and fill out any information RELEVANT TO PODIATRY, and sign it. I said I WOULD DO THE REST. ...She insisted I hang up and contact DHS, because she 'does paperwork all day', and apparently knows better than the local government. Extremely condescending and unprofessional. Don't even bother asking for more than the bare minimum. Waste of time and energy. Because of her incompetence, the deadline passed and my case was denied because I didn't have all of the paperwork in. I sincerely doubt she even told the doctor I called.

Great staff, amazing podiatrist- really listens and responsive to patient needs. Highly recommend.read more

After buying many expensive shoe inserts, and shoes that didn't work, I decided I needed to see a…read morePodiatrist. Within two week of my first visit to Dr. Durkin, I was able to work (with no pain). I work on my feet, and I can't say enough good things about this doctor. I was beginning to think that I would have to leave my job. That was two months ago, and I am working longer hours with no pain at all. I highly recommend this place!

From the owner: Finger Lakes Podiatry is a trusted provider of comprehensive foot and ankle care, serving the…read moreFinger Lakes region with expertise and compassion. Our practice is dedicated to improving mobility, comfort, and overall quality of life for our patients through personalized treatment plans tailored to meet their unique needs. We specialize in diagnosing and treating a wide range of conditions, including heel pain, sports injuries, diabetic foot care, and chronic foot ailments.

I saw Dr. Ali here a couple years ago. I needed to see a podiatrist after my last half marathon. My…read morefeet were in pain. I wanted someone closer to my office job and/or apartment. I couldn't get in to see that person until mid-October. I was able to get in to see Dr. Ali much sooner than that. They made my appointment a week later. (I saw him today.) I was worried about getting bunions on my feet. They took six different x-rays, three on each foot. Dr. Ali quelled my fears and he was very good about explaining how feet bend and grow. I don't have them yet. I'll (hopefully) be getting orthotics. Dr. Ali has a great bedside manner and is very helpful. He really cares about his patients. The rest of the staff is great too. They have very comfortable chairs in the waiting room and the paintings are great. I definitely recommend this facility.

They are very greedy people, and the new gorilla working the front desk has the manners of a hog…read more I took my wife there on 05/23/2004, and at the last minute, they wanted me to tell me provide the exact date of her last visit to her healthcare provider. I said I didn't know it and they refused to provide service which left her in tears, after three open-heart surgeries and a stroke it is very hard for her to understand. They asked us to leave, the last time this happened before the gorilla started working there the reception was kind enough to call the provider and obtain the needed information. The gorilla refused to do this. The first time they said if the insurance does pay I will have to pay $50.00 out of pocket of $50..00 which was the charge I said ok , yesterday the gorilla said it would cost me $80..00 this was three months later I will never return. Batavia Foot is all about money, I would go to a horse trimmer first.

Very friendly staff I go every 9 weeks and when I am done I feel like a million dollars ..so for…read moreyou foot care go try them you will love them and the care

I just want to leave a message here for this clinic. I'm…read moreEuropean and I'm here in Rochester for a couple months. I had a horrible night because I had an ingrown nail and during the morning I called 10 places worried sick about my nail and none would take me in because the agenda was full. Until I called Monroe podiatry and the receptionist understood my worries and how much I was suffering and you know what they did? Ask the doctor to come in during a non-office day, at lunch, and treat my toe. Such a gentle and kind doctor, understood all my worries and relieved my pain in 10 minutes. He also gave me cream and antibiotics in case I needed it. I cannot thank this clinic enough. Far from home, alone, with so much pain and no one looking to help me, they were the ones who took the chance to make my day better. And now 24h later I could sleep, my toe is on the way to feel better and I can walk again. Thank you!

I've seen Dr. Hefferan since I was a kid of all sorts of things! Came in today for some fun foot…read morethings lol! I won't go into detail! If you hate your feet being touched or are embarrassed by your feet and you know your feet has issues, see her! She will make you feel relaxed and at ease! She clear about what needs to be done and how to fix an issue!

I was referred to this practice by my primary physician. I…read morehave both Medicare and VA coverage as I am a disabled Veteran. I have foot neuropathy, foot circulation issues and pain also with a nail fungus. Called to make an appointment. The woman answering the phone was a bit unfriendly and crass. She said that they are a foot doctor however they don't take VA coverage. That they don't help to heal any of the conditions that I stated and that I should look into getting a different referral someplace else. honestly, if you can't heal feet or work on any of these common foot conditions I can't fathom what else you would actually do as a Pediatrist. Maybe stubbed toes or stepped on a thumb tack?

Dr. Smoolca has cared for various foot problems I have had over the past 25 years and has always…read moremade time, listened carefully, asked questions, and sought the best solutions each time. I can't say enough good things about both her and her top-notch staff, who are always gracious and accommodating and patient. We are fortunate to have this team here in Ithaca!

It's a little odd to me to be reviewing a Dr. on Yelp, but here it goes. Dr. Izzo is absolutely…read morefantastic. He is extremely knowledgable, and more so old school in trying to fix the problem, and not jumping into surgical solutions immediately. I've been working with him for 3 months due to plantar fasciitis. He's approach is more old school, but of course tailored to each person. I didn't want to go with shots right out of the gate, I wanted to heal. While it takes some time, his advice, his awesome podiatrist assistant Sue, and his methods are great. If you're having a foot ailment, I highly suggest Dr. Izzo. That is, unless you actually want to have surgery first and questions later!!

Great guy, gentle. So goid I took my husband there too…read more I needed a shot in the side of my foot and i a as terrified but it was almost painless

Dr. Azfar is awesome!!! She is so nice and while she is doing routine diabetic foot care for me,…read moreshe and I converse and she is very pleasant to talk to!! So, thank you Dr. Azfar!! I really appreciate you!!

Saw Dr. LaRussa for bunion surgery using the arthrex method. Couldn't be happier with the results…read more He did a wonderful job and recovery was quite tolerable. Would highly recommend the surgery for those considering a solution to their bunion problem. Would have given 5 stars but he seems to have a problem with time management. 1. never made it to the zoom meeting he requested following surgery. finally had to call his office. 2. 1st appointment he was running 30 min. behind. not too bad but still 3. 2nd appointment he was running 45 min. behind. 4. 3rd appointment he was running 55 min. behind. This is ridiculous and truly there is no excuse unless he was suddenly called out of the office. I understand that there may be times when your time with the doctor is running a bit over but 45 and 55 min. is inexcusable. I can recommend him for the surgery but if you ever have to book an appointment, make sure you are the first of the day.