I go to this particular branch, cuz I love the sales person who move from Walking company Kahala to…read morehere. I have plantar fasciitis and shoes has been the problem if not fitted properly. Her suggestions was always right on cue. Sorry but having a brain fart memory now. But I think she's mostly there day time.

I had a hard time finding this store . It is tucked away I. The Dr ind floor at the entrance to…read moreRoss. I didn't even know Ross had a mall entrance ... Was hoping they'd have support tape for plantar fasciitis, but nope. Hal was busy buried go help me.

Great place to get the latest trends on shoes, clothes & stuffs for the kids and young adults. Even…read morethe old ones like myself because they're sporting the old school cartoons like, pink panther, looney tunes or Tom & Jerry. Prices are a bit high for some things but, overall, if you take care of you things... ITS ALAAYA WORTH THR ORICE RIGHT!? Anywho, I think this place is really worth checking out for back to school or even holiday sales! At least have a look as at what they have

This is the place to if you're looking for on trend sneakers and athletic wear. I have a friend who…read morealways buys track jogging sets from Shoe Palace. The prices are reasonable and they have great sales when you can catch it. They have men's, women's and children's departments. They have Air Jordan merchandise and I even saw Crocs. They have a pair of On Cloud shoes that I want, but I'm going to wait on it. I'm not sure what it is, but I never get good service at any of the Shoe Palace stores on this island. The workers just stand by the registers and chat with each other. I never get a greeting or get asked if I need help. I get great service at the mainland locations though.

I was able to seamlessly get support and help and find a new pair running shoes. It was very easy…read moreprocess and I felt like there was no pressure at all. Very easy-going and very helpful and educational place to go for a running shoes for sure.

Come here for your running needs, advice and good conversation. Friendly, knowledgeable and…read morehelpful. I have come here to equip myself for training and marathons. They carry a curated selection of running shoes to fit your needs. Hydration bottles, vests, nutrition including gels,electrolytes, injini socks, running apparel, reflective equipment and lights. Worth a visit for all levels of runners.

We came to Step Ahead to look for a foot solution to my problem: heel spurs, achilles tendonitis,…read moreand plantar faciitis. I saw some Hoka shoes on sale at Ross in my size but my husband encouraged me to get my feet looked at by someone before just buying shoes, that way I know what my issues are and how to resolve them. My husband had gone to Step Ahead in the past and got fitted for Oofos, realizing he should have been wearing a size down actually. We walked in, and Patti, the owner, was helping another customer but said she'd be with us as right away. As promised, she hurried over and got to work assessing my feet. I told her my problems, and she took a print of my foot to see where my pressure points were and to measure my arches - this is a service I was hoping for and WOULD NOT get at Ross or the Ultimate Foot Store in Pearl Ridge! She was extremely apologetic for not having any shoes in my size and made that very clear more than once - she didn't try to sell me shoes in another size like another Yelper claimed. I never once got the feeling she was trying to scam me into a shoe that didn't fit. I think she's eager to find a solution that works for folks and also passionate about educating people on why they have aches and pains and how proper footwear and arch alignment can help. She fit me with an orthotic that was shaped to my foot. Was it custom tailored exactly to my foot? No, but it was the right size to support my arch, which I appreciated. When I go to other stores, I have to guess what insert might work for me and probably guess wrong. I appreciated her measuring me and recommending the right solution. I ended up getting the harder, more supportive insert for my shoes at home. She told me that Hokas, etc. are great, but they are essentially just padded shoes. You can put all the padding you want in a shoe, but until you get the right arch support, you aren't going to fix the problem. The telling point for me was when she took the sole out of a Hoka and put the insert in there for me to try on! (It was a size too small for me, but I was able to try it on to try on the insert). I appreciated her honesty, and it put my mind at ease about "getting the perfect shoe." The price for the orthotic was $200 - yes, on the pricey side, but honestly, a pair of Hokas is around that and doesn't provide the arch support I need to fix my problems. Also, they have a 2 year guarantee so if they crack you can come back and she will replace them. But she said they could last a lifetime if you take care of them. To me $200 is much more reasonable that custom made inserts that can run in the thousands and just a bit more than pricey padded gym shoes. My husband also got a pair which she gave us 50% off. She measured his arches too and said the inserts will help with his walk, which currently his feet sort of flare out to the sides when he walks. There was another customer in there too who said he's been wearing his for 5 years and even pulled them out of his boot to show us! He says they really work to alleviate pain. She gave us wearing instructions and talked us through everything else like how many hours to wear on a graduated scale, how long it will take to build up our arch muscles, etc. I am only dinging a star because she has a limited inventory of shoes and slippers and keeps beating herself up about it. I'm sure it's tough to stock all the sizes, but people are hungry for good supportive footwear as well as inserts, so I recommend her stocking up on more sizes. Unfortunately folks just won't want to part with $200 bucks for an insert, even though it's more advantageous, and would rather buy a pair of gym shoes. Overall, I'd come back here for my foot needs. Her personalized service and attentiveness is reallllly hard to find nowadays. The fact that she can run this store for so many years amongst the competition and Amazon, etc. should be a testament that her products really work.

Service good. Product not so much. I purchased Hokas and arches. Hokas have already lost their…read moresoles, came off while walking. So disappointing. We tried to ask for a refund or replacement, not open, even though open sign on and time was 3:00pm.

My sad feet... How…read morethings has changed for my feet and how it desperately needs support in so many ways and in the past I've relied on Foot Locker to find not just comfortable but cute looking shoes as well and at prices that's within my budget. As many of us browse the staff are there for any questions though seems to be just bored and keeping a watchful eye. With the closure of Women's Food Locker the choices has gotten quite smaller and even my visit today it seems the kids has much more choices than the women's section. I understand they bring it what sells and any biz would do so but when it comes to shoes the hunt will continue on for my feet as we will keep going forward with the search. Thank you!

Only one person helping the majority of customers in the store. Shoutout to him for showing great…read morecustomer service while attentively listening. shows so much effort.

I'm a sneakerhead and love kicks. When you see sneakers that are shrink wrapped you know it's going…read moreto be a little expensive. I usually go to their location at the Royal Hawaiian Shopping Center. They had the Tiffany x Nike collaboration shoe, but it was big money. I didn't check the shoe prices here, but it's usually around $200-$400 for your basics. It's hard to give a price because every shoe is priced differently. If you have a sneaker that you're looking for and it was sold out, you should see if they have it here.

Don't go there if your trying to resell. Very…read moreinconveniencing reseller place, make you have to leave your shoes there for a couple days. Why can't they just check them on the spot and not make you have to drive back again. When they have deal or don't want them and make you inconvenience yourself and have to drive back to accept the deal or pick up your shoes.

The little slightly hidden place…read more.. Not the only shopping place in the area Waimalu Plaza sits on a busy corner of Moanalua Road and Kaahumanu Street but don't let this hidden place fool you as it's filled with great local small biz including a full Safeway. Would you expect to find City Mill along side Pink Box and The Face Shop or Hakuyosha, Red Wing Shoes, N&J Nails, Pet Clinic or Pacific Diamond...I honestly didn't think so lol! Sikdorak III, Subway, Jamba, Pho, Pancakes & Waffles and even Paesano is something that got me hungry though I really came here to chill at their Starbucks as this location is a great place to do so as it's spacious with lots of seating. Lots of various parking areas including the ones right beside Starbucks does make it an easy place to swing by and to get a long of shopping or just errands done. Thank you!

Got here around lunch time on a Saturday. It's great to see the businesses here are doing great!…read more However it took a while to find a parking spot and the parking lot was jam packed with cars. My usual spot is Kabuki's Restaurant, and I like the okazu-ya. Also Chun Wah Kam for their baked manapua, and pork hash. So happy these businesses survived the pandemic phase.

Called 7/22 spoke to employee Peter, inquiring help regarding foot pain. Made appointment to come…read morein on 7/23. Peter let me explain my foot pain and then showed me how he could help me address my condition. Peter was very detailed and showed me the different products they have. I'm very pleased and can't wait to start my healing process.

Our experience at the Good Feet store was very positive. Peter helped explain the 3-Step System…read morethoroughly to help my brother's foot alignment. My brother already seems much more comfortable with his new shoes and arch supports. We left feeling confident in the process, especially knowing we're able to always call if we have any questions.

My husband used to come here to buy work shoes that are well made, lasts a long time and very…read morecomfortable. The shoes are pricey but worth the cost. Since he's now retired, he was using it to take care of the yard work. We did take it to a shoe repair once but it didn't last long so we came back here for a replacement. According to our receipt, Walter was our salesperson who was pleasant, knowledgeable and very helpful. He first asked my husband to step on the footscan to find out the shoe size. They have a wide variety of shoes so we informed Walter exactly what we were looking for and he directed us to that section. There wasn't much to choose from so my husband chose the shoes he wanted. It was a good thing he brought out 2 different sizes for my husband to compare which one felt better to make it easier to decide. Props to Walter! This place is located in the Waimalu Plaza, left side of Safeway. There's a lot of parking so it's very convenient.

Checking in after My last experience left me quite angry and…read moredisappointed in the brand as a whole. I visited the waimalu location this evening and I received great service by the gentleman he assisted me in purchasing a pair of boots and even gave me a complementary foot scan which dynamically scanned for best sizing and special orthopedic inserts. I was impressed with the service I received and I really do enjoy the red wings brand. I'm really glad this location improved their service.

Nice shop in Aiea. Only store on island with the dunks I needed! Brandon (the owner) is a great…read moreguy. Definitely visit if you have time!

Very great prices, selections of shoes and clothing. Not to mention incredible customer service and…read morefriendly staff! 10/10 must go-to shop when you're in the area