I hate reviews. I wasn't paid for this. I'm doing it because I was in the worst TOOTH pain of my…read morelife, worse than my diverticulitis, worse than my broken arm. I was on hydrocodone, gabapentin, and morphine at one point, and they all did NOTHING. The only thing that worked was keeping freezing water in my mouth 24/7, which is a freakin hassle. Try feeding yourself like that, it's impossible. Well, dr Clark and more importantly, his nurse? Rn? Cna? Ms. CARLA took care of me, treated me like the baby I was acting like(I'm a 40 yr old man child when it comes to pain) which I REALLY appreciated. They got the start of the root canal done THAT DAY. THANK GOD. After insurance the bill was around 1k but I'd pay double that in a heartbeat to be rid of that awful pain. The actual procedure they had me on nitrous with a block in my mouth so I could rest my mouth open without even straining, they even stopped halfway through to let me go to the men's room. I'm sure most dentists can do root canals, but dr Clark and his assistant made it much much much less anxious and took care of me. I'm forever grateful. If I wasn't lazy I'd be buying them Christmas presents. Not even a gift card, *actual* presents. This review is my way of saying THANK YOU!!!!!

Excellent dentist! You'll be happy you chose them. Dr. Clark is kind and very concerned about your…read morecomfort.

The best dentist in Memphis! The entire staff was polite and professional. I have dental anxiety…read morebut I felt comfortable here. I highly recommend this place 10 out of 10 for me!!

Initially, I must say I was puzzled by the lack of attentiveness being it was my first visit…read morehowever I thought it may just be me... so my thinking altered to, maybe Dr. Kutas is a veteran at this ?! Unfortunately, my instincts were right. After careful consideration and research, I read reviews informing me of the exact questionable actions I experienced. There are too many vulnerable patients that trusted Dr. Kutas whom bypassed dignity and integrity for payment of services not needed or wrongfully done in hopes of suggesting additional services. I empathize with those that have experienced this and it's unfortunate. Some may handle their situation a little differently being they were intentionally scammed for personal gain/greed while others can... If you believe a dentist is engaging in a scam, you should take specific steps to gather evidence and report the fraudulent activity to the appropriate authorities. Common signs of potential dental scams include recommending unnecessary procedures, aggressive upselling, lack of transparency in pricing, and refusal to provide X-rays or records. Warning Signs of a Potential Scam Recommending Unnecessary Treatments: Be wary if a dentist suggests extensive, expensive procedures (like numerous crowns, general anesthesia for routine work, or pulling healthy teeth for implants) without clear evidence or explanation. Refusal to Provide Records or X-rays: A trustworthy dentist will share your records and X-rays and encourages a second opinion. Refusal to do so is a major warning sign. Aggressive Upselling and Pressure: Feeling pressured into making an immediate, expensive decision on the spot is a red flag. Inaccurate Billing/Insurance Issues: Issues like incorrect insurance estimates, billing for services not performed (upcoding), or not applying payments correctly are serious concerns. Poor Office Practices: High staff turnover or a lack of cleanliness can indicate an unprofessional environment focused on profit over patient care. Steps to Take if You Suspect a Scam Gather Documentation: Obtain an itemized bill: You have a right to a fully itemized bill detailing all services and costs. Request dental records: Get copies of your X-rays, treatment plans, and clinical notes. Document communications: Keep records of all texts, emails, and notes from phone calls with the dental office and your insurance company. Get a Second Opinion: Consult with an independent, reputable dentist (preferably not associated with the same corporate chain, if applicable). Provide them with your existing records and X-rays and ask for their assessment of your oral health and the recommended treatment plan. Contact Your Insurance Company: Report the situation to your dental insurance provider. They have a financial incentive to investigate fraud and can request an audit or reclaim funds. File Formal Complaints: State Dental Board: Report procedural issues and unnecessary treatments to your state's dental board. They are responsible for licensing and regulating dentists. State Attorney General: Contact this office to report billing irregularities and credit issues. Federal Trade Commission (FTC): File a complaint online with the FTC to report fraudulent business practices. Better Business Bureau (BBB): While they have no legal authority, complaints to the BBB help create a public record and warning for other patients. FBI: In cases of significant health care fraud, the FBI's Internet Crime Complaint Center (IC3) may also be relevant. Seek Legal Counsel: For significant financial loss or medical malpractice, consider consulting a personal injury or malpractice attorney.

Exceptional service!!! I highly recommend Dr Mack and his staff is amazing. This was my first root…read morecanal and he walked me through the process so I felt at ease. His assistant did a follow up call to ensure I was doing well.

Dr Mack and his team are the most attentive and caring! I was so nervous and apprehensive about…read moregetting my root canal done because let's face it, the dentist is scary! He explained everything to me from beginning to end! I was so relieved and confident in his abilities! Procedure went amazing and now I'm a new woman without the pain!

I have been going to this dentist about 4 years. Every time I get a filling that area is sore for…read moremonths and then Dr. Messer wants you to come back in so he can shave it down some which is very annoying and who can keep missing work for that. It so sore that you cant eat on that side. i have had my appointment cancelled twice because the hygenist called in sick..You would think that they would try to squeeze you in with someone else. Now I am loosing my cleaning benefit for the year b/c no appointments are available that fit my schedule. Then when a procedure needs to be done, they give you a print out of what needs to be paid out of pocket and you pay the day of your service and then 2 months down the line a bill appears that you owe them more money which I think is insane! So they are expensive and overcharge on there procedures and pick the highest thing that the insurance will pay for so the patient will owe more money. I think 2020 I will be looking for a new dentist! His office needs to be investigated as far as whats in the hygenists scope of practice. He lets the hygenist give shots to numb the patients mouth. He needs to be investigated on the prices he charges.

Dr. Messer is outstanding. I have had fear of dentist for many years but he set those fears at…read moreease, especially as I had to go in for a broken tooth and end up getting a crown. Staff is very friendly and professional and explain everything in great detail and make sure I was comfortable during the entire visit. This was my first visit with Dr. Messer, and I will definitely go back and refer others to him.

Dr. John Cannon is a phenomenal oral surgeon. His office staff is top notch and on top of their…read moregame. I just had all four of my wisdom teeth extracted and I couldn't have been more pleased. The whole procedure took less than 30 minutes from the time I was out under general anesthesia to when I woke up. Very little pain and very little bleeding. I'm on my second day now and have virtually no pain. I cannot recommend him enough and was delighted that he takes our insurance through Humana. We will be back if we need more oral surgery needs in the future. But hopefully not! :-) Definitely go see him. Awesome experience!!

Dr. Cannon is the best oral surgeon in Memphis by far. He extracted my daughter's wisdom teeth and…read moreit was a great experience for her. The staff was wonderful, even though we were an hour early for out appointment! He also performed surgery on my son. As a general dentist myself, I refer all my difficult extractions to him. Highly recommend Dr. Cannon!

I wish I could have experienced a visit with the Dr! The receptionist was a bulldog, screening…read morecalls and lacked empathy and sensitivity. I realize she has to get information, however she could have been kinder and more understanding. I was referred to Dr. Zambrano but because of the snarky receptionist, I wasn't able to make an appointment! Very frustrating!

The office was clean and following Covid protocols. You had to wash your hands before being check…read morein by the receptionist. The staff was kind and informative. Great customer service. The nurse was detailed with her discharge instructions.

I've been going to Dr. Hsia for several years, and had cleanings, fillings, crowns, and root…read morecanals. He has always done great work, his staff is friendly and courteous, and what's important to all of us is....there's no pain! I used to dread going to *any* dentist, because I'd be afraid the shot of Lidocaine to numb up my mouth would hurt; or the Lidocaine wouldn't work well and I'd find myself wishing I had used nitrous gas (i.e., laughing gas) also; or I'd find myself wishing I'd pre-medicated myself with a Xanax or a pain pill! Well, that has NEVER happened at Dr. Hsia's office. The Lidocaine numbing shots are painless and effective, which makes even the most labor intensive procedure (a root canal) also painless. I highly recommend this dentist!

Dr. Hsia gets four stars for being pretty patient and flexible and his staff was very nice, but the…read moreoverall experience with my crown issue gets two stars. I had a lack of luck with the crown that he placed in my mouth. It was poorly-shaped and I ended up doing what I should have done in the first place and had a crown shaped using some high-tech gadgetry at a nice place in Germantown. Now, I'm pain-free.

Dr. McCuller's office was extremely efficient. He was very thorough in explaining what to expect…read more He was kind enough to provide us his home number in case we had any issues from the wisdom tooth extraction.

We have used Dr. McCullar twice for wisdom teeth extraction. He and his staff are amazing. Customer…read moreservice at its best. The dr. even gives his home phone number in case you have any issues. I highly recommend for any of your oral surgery needs.