I called to schedule a free oil change. Free because they weren't open at the time I scheduled my…read morelast oil change and I had to wait an hour before someone finally showed up. This appointment was for an oil change tire rotation a couple recalls and for them to figure out why the 2nd row passenger seat belt/seat sensor wasn't working properly. When the service was done there was mud tracked all down my driver side door seal, the tires had not been rotated at all because the drivers side ties had mud on them from my driveway and they were still in the same spot, what they don't know is I marked the tires to see if they would actually rotate them and they did not. Makes me wonder if they even changed the oil. I mentioned this to the service rep and he said oh yeah we did it we just moved them front to back, that is not how you rotate tires first off. As far as the mud I said is someone going to wipe that off, he goes and gets a wet paper towel and does one swipe. As far as the seatbelt buckle or seat sensor issue, I'm not sure what the problem is because he told me they couldn't replicate the problem I told them about which was the seat belt buckle or seat when someone is sitting in it and it's buckled doesn't register right and dings the entire time like the seatbelt isn't buckled when it is. I said well can you ride with me and sit in that seat so I can show you. The service rep rode with me and the seatbelt buckle/seat started acting up. It was then that he said oh ok now I see what it's doing. I had to do their job for them. I was told that there was a short in the buckle by a service writer not a tech. He claims that he ordered the buckle and I would receive a call when it comes in. STAY AWAY FROM THIS PLACE! The only reason I'll be going back is to get my seatbelt buckle fixed. If they ever call. This is twice now that I have had a horrible experience. Get new management or new employees. You're making Honda look bad.

It is not conjecture when I say that Zanesville Honda saved our vacation. We've not even purchased…read morea vehicle from this location, but when we were stranded out of town on our way to a vacation, the Zanesville Honda team worked quickly to get us back on track as soon as possible. Their team is caring, hard-working, honest, and empathetic; they went above and beyond their job description to make sure that we got the help we needed, and they have certainly added value to the Honda name. I think a vehicle is going to be about the same anywhere you buy it, so the team you buy from, and support they provide is what makes the difference. So with that, I couldn't recommend Zanesville Honda more highly. Special thanks to Ben, Becky, and Nick, specifically. They were the real MVPs and I can't thank them enough for their help!

Great service! The driver was polite and communicated with us in a professional manner.read more

I highly recommend Esteps! Tim was phenomenal! My car was stuck on a pretty steep incline and I…read moredidn't want to move it because it would roll down into a ditch. A different tow company came out with a flatbed and said they couldn't do it and I would need a wrecker to get it out. Tim came out in a flatbed. He looked at it, hooked it up and had it out in 5 minutes. No damage. No problems. He made what could have been a terrible situation a great experience. Cracked a couple jokes and I even walked away smiling and thankful! Thanks so much Tim! You did a great job!

This is the second time I have used Kumler Collision for repairs on two of my vehicles involved in…read morean accident (@fault vehicle accident paid for repairs). The first time was 5 years ago and they finished ahead of schedule and they guarantee their repairs. Second time was this past April when a bus backed into me). They were finished in two weeks which is amazing in nowadays. Kumler is professional from the moment you drop off your vehicle at the front desk until they call you and say "your vehicle is ready for pickup. Great value and they deal with All your paperwork! Never forget them and highly recommend them to anyone looking for a repair shop in Lancaster, Ohio.

Provided a reasonable estimate to get the business and then jacked it up 50% after they started so…read morenow you're held hostage. Claimed invisible opposite side damage to a corner hit from backing at less than a mile an hour. $4100 was ridiculous for that minimal impact. Crooks! Glad I had not made a decision yet to go with them on my major collision repair estimated at $18,000. I'm sure they would have found a way to gouge the other parties insurance just under what would be a total loss.

Crawford did a wonderful job at making repairs to my 2017 GMC Sierra after a high speed deer…read moreencounter. They were really friendly and gave me times to bring the truck and when it would be ready. They beat the pickup time by a day! They also dealt with the insurance when more parts were needed versus the initial estimate.

I have used Crawford collisions on a few vehicles that needed body work done. They are…read moreprofessional and great to work with. They make it an hassle-free experience in the already stressful situation of being down a vehicle.

Car broke down. AAA called them and they wouldn't tow car. Would not recommend this towing…read morecompany.

I got a flat & Josh was there within 15 minutes & gave me air so I can drive to tire place. Very…read morenice tow truck driver!

This was the best detailing job on my SUV. My SUV looks better than the day I brought it home. He…read moredetailed my SUV as if it was his own vehicle. You will not be disappointed in the quality of his work. He will detail my SUV from now on. Communicates well and arrived on time.

After being up for 25 hours and getting a simple flat on the highway all night (Unfortunately had…read moreno spare and wasn't aware prior). I finally got someone to tow my car 6 miles down the road to Goody's Garage. I sit there the rest of the night to have some guy show up at 5. Around 6 he spoke to me for the first time and then when I showed him I just needed for my tire to be checked. He said he would help me shortly. 6:52 rolls around and I walk in the shop to get some kid who decides to tell me we don't open till 7 and wouldn't help me before then. Are we joking? I already said what had happened and was trying to be patient. I got a rental because I still have a 6 hour drive left in this trip to see my family and I ask if there is anyway I could have them fix my vehicle over the weekend and come back to pick it up. I even offered to put a deposit down and his response was "Ohhh no, not till Monday. You'll have to wait for us to figure out what's going on with your tire first...." I mean is there really no way? Was I being unreasonable? This shop is trash

I've had Jim Goody of Goody's Garage in Zanesville Ohio, for over ten of their 50 years of…read moreserving the area, work on our RV's and I want to say that this FAMILY RUN BUSINESS is a pleasure to deal with!!! They are down to earth and VERY FAIR to come to when servicing your vehicle. One thing I appreciate, besides the expert equipment and diligent employees is that everytime you speak with Jim, you get an honest "Thank-you" with every conversation about your vehicle!! Your vehicle is properly repaired at MINIMAL EXPENSE! Thanks Jim, Nancy & George!

Very impressed with this place! They are the most honest mechanics I've ever seen. Went in for…read morenoise coming from brakes. After they checked all 4 brakes, they told me that my brakes were good and didn't need changed. I had them alignment my wheels, that was my only charge! Honesty goes along way with me! I will be back.

One of the longest running auto repair shops in town. They do great work and take pride in making…read moresure they properly repair your vehicle. The owner takes it very serious and his pricing is a true value. Plus you can trust them 100 percent and don't have to worry if just trying to sell you a service or a repair. They have family generations that take their vehicles there to get repaired or looked at. Great place