I bought a new battery from this company for my 2018 Audi Q3 in November 2025. January 2026, I have…read morejumped my car more than 12 times in the past two months, 10 of those 12 have been the last week or so. had a couple people who work on cars take a look, surmised it was either a bad cell in the battery, possibly the alternator. Called Howland, since I bought the battery = +$700 less than 3 months prior, and told me to bring it in, would NOT CHARGE ME if needed new battery, b/c under warranty. (OTHER THAN having to jump it, the car was driving the same as before when I bought it January of 2025 - no leaks, everything electrical was same, no issues. I was even told by a few "audi experts" via websites and over the phone when describing the non-starting issue it COULD POSSIBLY even be [simply] the extreme cold Ohio is experiencing this winter, though I was not buying that - in 46 years on this plant, driving for 30, and growing up in OHIO, of all of the vehicles I have had/driven/owned, NONE have NOT STARTED BC OF THE OHIO WINTER CHILL). ANYWAY, get the car towed by Jae's last Sunday night from Heath Walmart parking lot, Monday a.m., I call Howland, tell them the car is on their lot, urge them to please fit me in b/c I have two very important appointments the next day, one for my VA therapy, the other for a civil matter downtown. They got me "IN" and proceeded to spin some made-up story about the oil filter having been "punctured" and the pics they sent to me to go over the "diagnosis" the mechanic found showed this "punctured oil filter" and that oil had been spewing all through the engine compartment , mainly the passenger side, and not only was that an issue, but the lever/pully that goes in ONE DIRECTION to engage the battery IS ACTUALLY GOING FREELY IN BOTH DIRECTIONS, which leads to me having to either pay $928 plus labor to replace that "lever/pully" or, replace the entire alternator, something upwards of $1300 plus labor....People, Ohio just experienced our first Winter of 25-26 snow storm a little more than a week ago - I have over a foot of snow in my yard, where I park, ACTUALLY, WHERE MY CAR WAS STUCK....and after getting shoveled out of that spot, snow packed clear up and beyond my wheel wells, THERE WAS NO OIL SPOT, NO OIL SPILLAGE, NO BLACK ANYTHING, ANYWHERE! Back to the story...I asked how much to replace the oil filter, top it off? (it was due for an oil change, anyway, I just hadn't gotten to that part yet as I was more concerned with getting my car to actually START first...) and Micah quoted me for like $63 and change or something like that. done. cc info over the phone, proceeded to get a ride out to the shop to pick up my Audi. the second I put it in drive, i am not even out of the lot yet, I am waiting on traffic, and I am using both feet - one on the brake, the other giving it gas - so it doesn't die on me.....every stop light on 79 to Hopewell, the light at Hopewell and National drive/13, the light at ISABELLE AND NATIONAL DRIVE, THE STOP SIGN AT 2ND STREET, AND THE CAR i HAD TO SLOW DOWN BEHIND BEFORE MY STREET, THE CAR DIED. EVERY TIME. i HAD TO PUT IT IN PARK, TURN IT OFF, RESTART IT, AND GUN IT BEFORE IT DIED. Their mechanic did this. it was their mechanic that punctured the oil filter, felt bad about making a huge boo boo like that, and that's why they didn't charge me the LABOR for replacing the oil filter/topping off the oil. THEY WEREN'T DOING ME A FAVOR. THE PROBLEMS i AM NOW HAVING ARE NOT BECAUSE OF THE TIMING CHAIN; i DON'T NEED A NEW ALTERNATOR OR BELT. THEY FUDGED UP AND WHAT THE HECK AM I GONNA DO ABOUT IT?! i AM A DISABLED NAVY VET WHO HASN'T WORKED SINCE 2016! i AM ON A FIXED INCOME, WITH NOBODY TO HELP ME BESIDES ME AT MY HOUSE. i CANNOT DRIVE MY CAR. i CAN'T AFFORD TO PAY SOMEONE ELSE TO LOOK AT IT! THIS BUSINESS MESSED UP MY PERFECTLY EXCELLENT RUNNING, IN PERFECT SHAPE, NOTHING WRONG WITH IT BESIDES NEEDING A NEW BATTERY CAR AND i CAN'T EVEN SELL IT, TRADE IT, NOTHING! DON'T GO TO THESE "EXPERTS IN EUROPEAN CARS." YOU MIGHT GET THE SAME IDIOT WHO MESSED UP MY CAR!

I feel like I have finally found an honest garage to service my Mercedes. I was having problems…read morewith my car hesitating to start for months but after several past negative experiences with the Mercedes dealership and Oxford Automotive, I had no idea where to take it. The Autohaus had serviced my husband's vintage Mercedes several years ago so I called and talked to Micah. He was friendly and knowledgeable and gave me an appointment that fit my schedule. They were able to diagnose and fix my issue at a reasonable cost and in a timely manner. What I appreciated most was Micah's detailed explanation of the issue and his honesty (didn't tell me there were a dozen other things wrong with my car). I am relieved that I have found a garage that I can trust.

This company has towed 3 vehicles for my family over the past year. Extremely timely, and very nice…read moreto have dealt with. They gave us as much time as we needed to collect our belongings from each vehicle after the collisions, once the automobiles were hauled to there lot. Nothing more than you could ever ask for from a towing company. They will solely have my family's business when it comes to towing!

I had Barber's Towing tow my Suburban to my house after an unexpected breakdown on the side of the…read moreroad. They were great to work with. They were very prompt to get to me and extremely professional throughout the whole process. I would highly recommend them for any towing needs! Thanks Justin M

Quick response, fair price, very knowledgeable, referenced me additional repair places since he was…read morefull

Has the shittiest service I've ever seen in my life rudest redneck hicks in the businessread more

BEWARE!! If you are in an accident in the Newark, OH area, DO NOT call Jae's Towing. They charged…read moremy daughter $575 to tow her car approximately 10 miles. Literally highway robbery. I looked it up and the national average of roughly $109 to $125 for local, short-distance tows. Prices often include a $75-$150 hook-up fee plus $2-$7 per mile, with higher rates for, night/weekend service.

Best towing and truck repair in the state of ohio. All there trucks are clean and well maintained…read more The drivers are courteous and mannered. There prices are great and with in reason. I would recommend Rustys to my family and my enemy's.

I wish I would have read these reviews before I used them. I have used them several times in the…read morepast and things have been fine but today they told me three of my credit cards would not go through, all of which are working just fine and have no problems. And then they told me they were tired of running cards and so the owner Rusty said that if we didn't bring cash and pay an extra $50 for using cash, they would impound our truck. Will never use them again.

Deke's is the only place we go to have our cars serviced. They are Honest, Professional and very…read moreflexible with my family's crazy schedule. We have had multiple vehicles over the years and they have been able to always exceed my expectations.

Wouldn't take our vehicles to anyone else in the area except to Deke's. Honest evaluation and…read moretroubleshooting of the problem(s), fair rates, and great to work with. We've had multiple vehicles into Deke's over the years and have been completely satisfied with every experience we've ever had.

We moved to town and J&A was recommended. My husband and I have used them a few times, and will…read morecontinue taking our cars here. They are very conscientious, knowledgeable, and do not recommend work that does not need to be done.

My Toyota 4Runner had been sitting for 5 years. It was towed to J & A Auto Service. Sherry took…read moremy order for repair. They were very busy, but got it worked in their schedule. In a few hours, they determined that the alternator was shot as well as the battery needed to be replaced. The repair was made and I was on my way. In addition, Sherry was able to apply a rebate for the battery and alternator. They went out of their way to take care of me. I highly recommend J & A Auto Service for any auto needs!

These guys are the best, had an issue on a job site with some equipment stuck... gave these guys a…read morecall and in less than 2hours all was taken care of... A+ Service and Communication Highly recommend giving these guys a shot!!

We were in a real bind on Sunday late evening. My Husband's 2018 Freightliner Cascadia was not…read morestarting. It was a crank/no start issue. We tried to call a couple of places, but could not seem to get someone local. We called the number for Heavy Duty Truck and Equipment and we were fortunate to get Bill on the line. Bill knew exactly what our issue was and was able to talk my very handy and mechanically inclined husband through what the issue was. We followed Bill's advice to a "T" and within five minutes. The truck was back running. The man is a AWESOME and was so helpful. It was great to come in contact with a reputable and honest business person. I would highly recommend anyone to contact this business if they needed assistance or roadside service for their heavy equipment.