This is the best micro-needling package and service I've found in Durham (although the…read moreintensity/coverage can differ between technicians, and I had to try a few before I found the one I liked). But five stars for customer service. My appointment was cancelled at one location due to renovations, and then I was booked with the wrong person by accident. They didn't have any openings on short notice, and I wanted to get in before a wedding. This was frustrating, but then the owner called me personally to apologize and found someone willing to come in so I could get it done in time. I appreciate a spa with reasonable prices that is also considerate to customers! That's getting harder to find among all the medi-Groupon-spas where technicians are rude, and the company only cares about turnover.

Another great experience at Synergy. I had the best facial I've ever had today with Riley. It was…read moreso relaxing -- like having a massage. My face felt great after -- so moisturized. Highly recommend the Revitalize facial.

I got a gift certificate and chose the dermaplane and diamond glo facial. My skin is actually…read moreglowing. My very dry skin looks hydrated, feels soft and healthy with a little glow. I also purchased the tinted spf75 mineral sunblock and it evens out my skin tone. I've had facial treatments at other places and have never had this result. If you're going to an event or just want to look your best, this is a great treatment. It took 1.5 hours and was so relaxing, I almost fell asleep! Meaghan at the front desk was so helpful and my Aesthetician Corina was amazing. I want to add that I went on a Wednesday and what a treat to break up the work day/week.

Amanda is amazing for all things med spa related!! Very knowledgeable and doesn't oversellread more

Would not recommend this place to anyone, there's so many other places that have way better…read morecustomer service, no attitudes and that don't talk to you like you're dumb and don't know your body! Literally argued with some girl named Christine or christina because she numbed me and I told her I can still feel it and that it felt weird because I usually can't feel anything after. Refused to listen to me, gave me attitude like I didn't know what I was talking about and when it came time to do my thing it was so painful we had to stop and re numb me. Go ahead and spend your money somewhere else where they value customers!

I have been a loyal customer for years at BodyLase until my recent visit for filler & Botox from…read moreGrace! ( I had great results with Kelly & Rhonda over the years !) Grace over filled my face with filler and Botox recently all on the same visit. I looked like I'd been stung by a bees nest! The filler made my face huge looking un natural and terrible. ! I spent thousands- I'm so embarrassed and sick! No reply from owner and I called the manager, Laura, but she basically said it's my problem. I had to pay full price, hundreds of dollars, to get it out and it still looks horrible. They were not helpful or caring what so ever! A new person I'm going to delute the awful filler said she was shocked how much BodyLase injected into my face! Buyers beware! A nitemare for me financially and physically!

Great micro needling experience. Adding into my skin routine. Thank for the staff for great…read morecustomer service

I had a massage and facial on Friday Oct 13, 2023. I was very skeptical at 1st cause they assigned…read morea male massager. All I could think of was the HORRIBLE experience I had at massage envy-Merrick NY when they gave me a male massager. NEVER GO TO MASSAGE ENVY-Merrick NY horrible service!!! Ok so here at Synergy-North Raleigh....let's start with the massage AMAZING! I added a few enhancements like the Allergy Sinus,Cold Stones Muscle and Joint Relief. I suffer from sinus issues that cause headaches but after the treatment I had it's been 5 days and no headaches or sinus pressures. I know it won't last forever but the relief is good. The massage along with the muscle & joint relief was a 10 out of 10. Zero complaints. My massager name was Dean! He is the BEST!!!! Then I had my facial from a very nice lady.. I forgot her name. It was a Diamond Glow Facial. So worth it!!! I'm already planning my next trip to NC do I can go back for the same exact treatment!!!

Horrible experience. The staff was really disappointing…read more Laura, I believe is her name, should not be a manager. She's no help at all and absolutely does not care about her clients. She takes no accountability, nor do her workers. She claims so, but that's not what was portrayed. She refuses to believe that her employees can make mistakes just to protect the company's image, absolutely pathetic, considering they did lie, make mistakes and some are incompetent. They all lied by insisting certain information was went over and discussed during the consult, such as risks, which was not. Grace definitely did not go over risks. Rachel did when I asked but also persisted it was covered by Grace previously and Desiree, whom I have never seen regarding fillers. They made the mistake of noting inaccurately in their system that I'v seen Desiree twice about fillers when I haven't. It was Grace instead, and only once. Grace unfortunately isn't as experienced as she should be. My consult with her was not informative. She barely knew how to answer my questions properly, hesitated and did not even bother to show me any sample photos at all considering this is a big procedure. I'm sure this wouldn't be the first complaint against her expertise, and I know they all know it, including the manager, Laura. Never also seen a place that didn't have photos to offer to go by. This led me to ask many questions during the day of my procedure. Rachel in a way was rushing to get started so my numbing creme wouldn't ware off, which ended up waring off 6 hours later... So... I can conclude that there was plenty of time to ask as many questions needed. This is where I explained that I hadn't had these questions discussed previously and therefore is crucial to have them answered. Rachel argues and insists that I'v had a consult twice with Desiree based on the "notes" on the computer which were inaccurate. I did not have any consults with Desiree regarding fillers, only laser hair removal over more than a year ago. I blame the person in charge for all of this, whether the workers are dishonest and/or incompetent, full accountability should be taken by Laura the manager. Yet, no accountability was taken. Whether you're also a loyal client or not, which I certainly have been, guess that definitely doesn't fall in with them. I'v been with Rita for probably a little over a year for laser and had planned 3 other future procedures. Like I said, it does not fall in with them. I don't recommend this place.

I've been seeing Kelly for almost a year now, and I truly can't say enough good things. Not only is…read moreshe warm, welcoming, and incredibly kind, but she also brings a level of knowledge and professionalism that sets her apart. From the very first appointment, she took the time to understand my skin and its needs, recommending treatments and products that have genuinely made a HUGE difference in my skin. She has an amazing eye for what your skin needs based on your goals. She also has a long-term approach to skincare, which I LOVE, and I've never once felt pushed toward unnecessary treatments--which is one of my biggest pet peeves! I feel confident and cared for every time I walk out of her treatment room, and truly enjoy our conversations during our sessions. If you're looking for someone who is not only kind but also deeply knowledgeable and results-driven, I cannot recommend Kelly enough!

Blue Water Spa is located in the Raven Ridge Shopping Center in North Raleigh. The spa has operated…read morefor 22 years. I first came to Blue Water Spa about 20 years ago for laser hair removal. At the time I did that, you paid by treatment and did not need a package. I was very pleased with the treatments and have returned over the years for other services. The spa has expanded since I first started coming and more services are provided. There are monthly specials and the Black Friday specials are the best deals of the year. Appointments can be made by calling or texting. It was very easy to set up. When you enter the calm environment, you check in at the front desk. After my first visit, I have been greeted by name. Beverages are available while you wait in the lobby. I've never waited long, even though I have arrived early. The staff is friendly and professional.

For me I felt like a number there. The injectors were snippy and I've since found a better place to…read moreget Botox. I really do wonder if they water-down their vials. I'm not a fan of Blue Water at all.

I had such a wonderful experience at this spa. The facial was truly outstanding, I could see and…read morefeel the results immediately. My skin felt incredibly clean, soft, and deeply hydrated, with a noticeable glow. The massage was just as impressive. The therapist was very attentive and made sure the pressure was exactly right throughout the session. They really focused on my problem areas and were able to relieve tension. I left feeling completely refreshed and pain-free. On top of that, the environment was beautiful, calm, quiet, and deeply relaxing. From the moment I walked in, I felt at ease. Overall, it was a fantastic experience, and I would highly recommend this spa to anyone looking to unwind and take great care of their skin and body

Spa by Jing is hands down the number 1 place I've ever been to! Jing and her crew are extremely…read moreprofessional, personable, and importantly incredible at their job! Every time I go it feels like there are 10 hands working magic at the same time. Jing and her crew truly love their craft and are extremely passionate about what they do and it shows! My wife and I have been seeing them for many years now and many years to come, highly recommend!!!

If glowing skin had a zip code, it would definitely be this place…read more From the second you walk in, you're greeted by the best receptionist team who are also undercover skin fairy helpers and can answer all your questions or guide you in the right direction. The vibe is calm, welcoming, and zero judgment--just people who genuinely know what they're doing and want your skin to thrive. They don't push treatments you don't need, but they absolutely deliver results you didn't even know were possible. Every visit feels like a mix between self-care therapy and a science-backed glow-up. My skin has never been smoother, clearer, or more "did you do something different?" approved. 10/10 you should trust these magical humans (and their fairy assistants) with all your skincare needs!

Top-Tier MedSpa Experience! When it comes to specialized services for my face, trust is…read morenon-negotiable, and that is exactly what Jennie at Azura Skin Care Center in Cary, NC provides. This MedSpa is truly a cut above the rest, delivering a luxury experience underpinned by exceptional integrity.The facility itself is gorgeous! A stunning atmosphere that feels high-end and meticulously maintained. Equally impressive is the staff, who are warm, professional, and genuinely inviting from the moment you step through the door. For advanced procedures, especially laser treatments on my face, Jennie is the expert I consistently return to. Her level of care and precision is unmatched. I've heard horror stories from other places, but with Jennie, I always feel safe and protected. Her approach is meticulous and based on prioritizing client's health. Jennie is highly knowledgeable who demonstrates rare candor. She carefully assessed the risks associated with delicate areas, such as near my eye, and even advised against treating certain zones (like my hairline to avoid permanent hair loss). This refusal to compromise my long-term well-being for a quick service shows she puts client health before profit, which is the sign of a truly ethical practitioner. If you are looking for a beautiful environment and a provider who will treat your well-being as their highest priority, Azura Skin Care Center is the place to go. Highly, highly recommend!