I've been here a number of times for services with different providers. I've always had excellent…read moremassages with extra perks like aromatherapy, hot stones, heated neck wraps, and warm towels. I highly recommend them, especially Brittany and Jason.

Came in for some shoulder pain/impingement and general soreness. Brittany provided a great massage,…read moreand my impingement noticeably improved after 1 session!

Really disappointed with my experience at Lorena Luca Spa. I received a promotional email…read moreencouraging me to book for October 28th at 2pm, so I did -- or at least I thought I did. Their system somehow scheduled the appointment for October 22nd instead, which I only discovered when a confirmation email arrived late in the morning that same day. Unfortunately, I didn't see it right away and was then charged a no-show fee for an appointment I never intended to book. It's really sad when a company makes an error and puts the blame on their customer instead of taking responsibility. I expected better service and accountability from a business that promotes itself as high-end. Definitely won't be booking here again.

What a fantastic place! I was visiting a friend and we thought this would be good and we were so…read morepleased! Everyone was great! The space is cute! Can't wait to make this my stop always when I come to visit!

I booked a massage here through Groupon. My booking was canceled without my notification,…read moreunfortunately I did not get to experience what I had tried to pay for. I appreciate the owner responding to my review to explain what happened during that time. I hopefully can rebook to try them in the future. I will rate a 4 star for customer service. My condolences on your loss

Bought a Groupon to try a new massage place and was so amazed at the extraordinary service provide…read moreby Rosa. She was unbelivable on the spot of what my body needed. The pressure was perfect, the strech was phenomemal, and the care she took to provide a 5 start service was beyong expectations. The use of massage rocks and warm oil made the experience so pleasant. I definitlly will be back and encourage you reading this review to book an appointment with her. Thanks Rosa, I had a great relaxing day because of you!

Lina is trained, professional, well qualified, and very experienced. I've had acne scarring on my…read moreface for years and just assumed I could never do anything about it. After having her chemical peel treatment, I'm so excited! I have a photo shoot coming up so it was perfect timing. I will feel more confident when I smile into the camera. I'm thankful for the treatment and I will definitely go back to the spa.

I purchased a Groupon for 2 Brazilian waxes…read more Firstly, it was difficult to make my initial appointment for my 1st wax. I called a few times during business hours and nobody answered the phone. They don't have a way for you to make an appointment online (I didn't need a consultation since it was a Brazilian and a pre-purchased Groupon so I didn't feel like I fit that criteria.) I finally was able to make an appointment and it was easy. Making the 2nd appointment was easier and I was able to make it after the 2nd call earlier in the day. On my first visit there was someone at the front desk, but on my 2nd visit nobody was at the desk and the aesthetician had to leave a session she was in to greet me. She was professional, but someone should've definitely been at the desk or there needs to be some type of program in place to ensure people are greeted when they arrive. Had I not had an appointment, I would've left. The space is calm and all of the staff were extremely friendly and inviting, but like many of the other reviews mention they are a bit pushy with their products. It didn't make me uncomfortable, but I can see how it would be a turnoff to many others. Although the space is calm it could use some updating, but overall it was clean. My biggest complaint though is the fact that they use wax strips and not the hardening wax for their waxes. I've been getting waxed for a while and greatly prefer the hardening wax to the strips. For one, the wax is much warmer much longer with the strips and that's a sensitive area already. Also, the strips I find to be a bit more painful than the hardening wax. It's hard to get all of the hair gone and be precise AND it's messy! The aestheticians that I had were both really precise and professional and did an overall good job. I would've been much more pleased though with the hardening wax. Overall, it wasn't a horrible experience, but I wouldn't return for a wax.

Very personable and knowledgeable masseuse! Struck right balance of working on knots while also…read moreproviding a relaxing experience. Also very reasonably priced. Highly recommend!

first time visiting Quietude Massage Therapy Rosie is very proffessional and asked about any…read morespecific areas that needs attention the most and i booked 30 minutes and i will be returning for 60 minutes i was satisfied with her knowledge and attention to details also i recommend Quietude Massage Therapy K Isaac

Everything was simple & easy! The check in process was speedy. I was greeted as soon as I walked…read morein. I didn't have to wait. Rubee performed my Brazilian & she was amazing. She was so friendly & warm & very professional. I'll keep going back!! Highly recommend R&R Spa!

I was completely blown away by my experience at R&R Spa! I had the 60 minute pure focus facial and…read morewas treated to a full body experience - hot towels on my feet, massage, and wonderful face wash and mask. Rubee was so incredibly kind, definitely knows her stuff, and uses awesome products. I will definitely be back!

Very nice spa! Learned about them from a benefits fair at work, and they offered 1/2 off for my…read morefirst appointment! I had a customized organic facial. It was very relaxing and everything smelled amazing. A few things differed from some other facials I've had at other spas in the past (not necessarily good/bad...just wanted to mention it). 1. There wasn't a strapless towel top to wear, but I still felt comfortable because I was under the sheet just like a massage. 2. They didn't pull my hair back in a towel or a headband, so I felt like it got in the way a few times. They did recommend products after, and I did buy one facial cleanser which had been nice so far. I always feel awkward at spas when they offer products. I didn't feel anyone was pushy, but I always feel obligated to buy something. I don't regularly treat myself to facials or massages, but next time I do I will visit this location!

Great massage in a clean and cozy environment. I heard about Flawless Day Spa via Groupon, and…read morefound a wonderful deal (~$30-40 for a 60 minute I Deserve It All massage). For the amount I paid, I was very pleased. However, do note that the 60 minutes actually includes the time spent leading you to the room, talking to you for a few minutes, and letting you undress and dress; it is not a full 60 minutes. The massage therapist was professional and effective, and would ask appropriately for feedback regarding the amount of pressure she was applying. I would come back again, although it is a bit pricey to pay full price. They do have massage packages that they allow you to split with others though, so I might try to do that instead. Also, note that this building is a little difficult to identify because there is no obvious signage. Follow Google Maps, and turn into a small parking lot next to a nondescript building, and that's it. When you walk closer to the entrance, you'll see their sign.

This is the best micro-needling package and service I've found in Durham (although the…read moreintensity/coverage can differ between technicians, and I had to try a few before I found the one I liked). But five stars for customer service. My appointment was cancelled at one location due to renovations, and then I was booked with the wrong person by accident. They didn't have any openings on short notice, and I wanted to get in before a wedding. This was frustrating, but then the owner called me personally to apologize and found someone willing to come in so I could get it done in time. I appreciate a spa with reasonable prices that is also considerate to customers! That's getting harder to find among all the medi-Groupon-spas where technicians are rude, and the company only cares about turnover.

Another great experience at Synergy. I had the best facial I've ever had today with Riley. It was…read moreso relaxing -- like having a massage. My face felt great after -- so moisturized. Highly recommend the Revitalize facial.