These folks do an excellent job. From booking the appointment to the service tech calling ahead and…read moreshowing up on time, just great service. Our tech, Bryan, serviced our units and pointed out one capacitor out of tolerance. No pressure it replace it but we did as not to worry about it going out this summer. The price for service and replacing the part were very fair. I trust this company and highly recommend them.

Used another contractor, but was satisfied with the professional way the quote was handled.read more

When the HVAC system went out due to a small pin hole sized leak in the evaporator coil...JC was…read moreall over it! Polite, professional, honest and effective in solving the problem. This company should be applauded for their Customer Service! I would highly recommend them without question!

Tim does great work and has great guys working for him. I recommend Southern Comfort Consulting…read moreand Service to our customers constantly because I know they will always do honest work and will not sell my customers things they don't need. They understand energy efficiency and comfort is more than just selling you a bigger system. They service my own heat pumps and will be replacing one of them soon. You can always find someone who will do work for you for less, but it will cost you in the end.

Heinz has saved me again. Three years ago I was on a cruise in the middle of the ocean when a text…read morecame through from my neighbor that my air conditioner had malfunctionEd and that water was flowing from three stories above into the basement. I contacted the condo management and they had my neighbor contact Heinz. He was here twice, including at 3 a.m. , and saved my condo and vacation. Next, I had a water heater go and started flooding the floors below me. I called Heinz. Six hours later he had picked up and installed a new water heater. Three nights ago, the a/c stopped. It was 100 degrees outside. Heinz was able to show up 24 hours later and hoped it was a burned out thermostat. Indeed, he was right! He came at 7 a.m. the inside temp was already 83 degrees . Heinz to the rescue AGAIN. Cool, sweet cool, by 9 a.m. I couldn't be happier. 10 STARS nnot give mo

After taking the day off work and setting up an appointment for an hour of work for 120+ dollars at…read more8am with Toby (as that was his availability) he doesn't show up until 8:30am. He doesn't even call to mention how late he would be until it was 8:20am. When he gets there he starts asking a lot of personal questions (who owns the house, why I am uninstalling the ac unit, where is my family, etc.) which was very odd. We don't get 10 feet away from his car before Toby says he can't do any work on the house if it's going into sale/foreclosure despite still owning the house. Said he cares more about the bank and talking with them. Then he finished by saying that I should hire someone not certified for this because they would be better. Totally unprofessional and a waste of time. Don't do business with a company this lazy and untrustworthy.

Home Service Pro LLC is a great company for Plumbing, HVAC,,Heating, Electrical and Generator…read moreservice. They have competitive pricing and they get high marks for their customer service. They also offer maintenance plans to keep your systems at top performance. Check them out !

I sent a request for a bid through Yelp and was given a preliminary quote. I arranged for a in…read morehome quote with David and set an appointment time between 12 and 2 on today. He was a no show and when I texted back I didn't hear anything for an hour and sent him a follow up text stating I would post the feedback of the experience on Yelp. He IMMEDIATELY texted back and said he had a hectic day but couldn't come out and said he could come out later in the week. Draw your own conclusions on contacting them since I didn't use the service this is based on communication and the lack of follow through on their part.

Needed a small gas leak fixed before closing on a house we were selling and Dave showed up within…read more28 hours, worked with a stubborn gas line and fixed it quickly. Almost makes me wish we were staying WS just to use his services!

Update as of 5/2/2022…read more Our blower motor failed on us a little over a month ago so no warm air was being pushed through the vents. Dave immediately got in touch with the manufacturer and ordered the replacement part. He kept me updated every step of the way and he immediately came to my house to install the new part as soon as it had been received. We've got warm air again!

This was fast and painless service! They showed up a little early. Fixed a problem that no one else…read morecould figure out. The charge was reasonable. I would recommend this company to anyone and everyone else!!! Awesome people too! Thank you so much! Constance

From the owner: Frye Heating & Air is a full-service contractor offering complete heating & air conditioning & duct…read morecleaning services. We serve Madison, NC, & the surrounding communities. Frye Heating & Air's goal is to provide our customers with high-quality customer service, accurate diagnosis, clear pricing & guaranteed work. We only use high quality parts. For your protection we are licensed, bonded & insured. Our certified HVAC technicians are trained on the latest troubleshooting & repair technology. Frye Heating & Air's services include: -Cooling & heating services -Replacement & installation services -Repair services - Preventative maintenance - Duct cleaning - Energy consumption review Frye Heating & Air also offers annual HVAC inspections, carbon monoxide inspections, thermostat calibration, hot- and cold-spot identification, air filter cleaning & other HVAC equipment maintenance. Call Frye Heating & Air today for service or request a free replacement quote!

I have not used this company so this has nothing to do with their service. Those reviews are for…read moretheir customers. My statement is based purely on the view of the owners property that I pass by daily. Please Sir/Madam....clean up this eyesore. Thanks

Obie and the crew at Velocity are outstanding! They replaced a coil, pan and condenser last year…read moreand the craftsmanship and price was great. My friends also used Velocity and they too are very happy. Today, I had no air in one of my my older units. Obie showed up within 15 mins and found an earwig in my contactor and had me back up and running without needing parts. Other contractors likely would have charged me $80 for a new part, but Obie did not! Honest and fair. Call Velocity next time.