Work was completed, but cleanup was not. I had to follow up with photos, and the response was…read moredismissive. Professional installation should include proper cleanup, which was not my experience.

I lost my heat during snow and freezing temps. Dorman responded quickly and showed up promptly…read more(when others would not) He did the troubleshooting, made repairs and charged a reasonable amount. I am thrilled with the response time, the service and professionalism, and being charged fairly when I could have easily been price gouged. Highly recommend Dorman Heating & Air!!!

Our air conditioner stopped working on a really hot day. They got to us quickly and fixed it that…read moreday! Thanks you guys!

Our air conditioner recently stopped working. I've used Reedys several times in the past and called…read morethem again. The service person spent two hours trying to bypass the control board, It was working when he left but he said he didn't know how long it'd last until we needed to replace the board. That fix lasted about two hours and cost us $283.55. I again called Reedys, and the same technician came with a new control board. the cost was $650.00. the unit again worked when he left but ran for only a couple of hours. I called the service manager and he said he could send the same guy out and I decided I needed someone else. A friend who knows pumps and electricity troubleshooting looked at it for us. He found a clogged condensation pump motor. He cleaned it and the unit has worked fine since. I believe the service man doesn't know much about repairing the equipment or was running up a huge bill, The service manager said during a brief conversation that he didn't repair air conditioners. I wish I had contacted someone that knew how to clean a motor before calling Reedys. I've used this company many times but will never call them again. We spent $908.55 and nothing was fixed. For all I know the service man merely vacuumed the water out of the pan, which would have gotten the unit to run for a couple of hours.

From the moment I first called Aspire Heating & Cooling of Winston-Salem, I was impressed. Amanda…read moreanswered the phone with her amazing personality and helped me get the perfect services scheduled for my mom's HVCA needs. The technicians who came out for the estimate were equally as impressive. Chandler and Josh took their time researching the issues with the current outdated HVAC system and making recommendations for improvements. It was evident that they were very knowledgeable, and I really appreciate how professional and personable they were. My family enjoyed just chatting with them and learning how a new HVAC system would be a benefit to us. We didn't feel any sales pitch at all. It was just honest information being shared by honest people and I love that. Josh was able to offer financingj options immediately and get mom's service schedule for the very next day. The three technicians that came to do the HVAC install did great work. Cade, Jaden, Jeffery, and Sales Rep. Josh we all very respectful of the property and professional when speaking with me and my family. I was really happy with this first interaction with Aspire and glad we decided to go with them. They offer an excellent warranty on parts and labor, and I already can see they provide exceptional customer service, which they commit to 100%. I look forward to seeing how great everything turns out once mom's new HVAC unit is completely installed. If you have any heating or cooling needs and want a quality service at a good price, I highly recommend reaching out to Aspire Heating and Cooling. When you call them, tell them Kindra Speech sent ya!

I have been a maintenance customer for almost 5 years. While they came out and cleaned the system,…read morethey always took the opportunity to try to sell me something. Recently, I had a technician out on a Sunday because my system wasn't cooling. He informed me that the compressor was "shot" and that I needed a new one. He followed up the next day with an almost $6000 quote for the compressor. I asked him for the part number. The part is 1500-1800 online. Aspire wanted to charge me $4000 for installation and refrigerant. I did ask them to send a comfort consultant to give me a price on a new unit so that I could weigh my options which they did with urgency. I had a second opinion on the compressor from another company. That technician showed me where there is nothing wrong with the compressor. It needed some refrigerant. Aspire is either incompetent with the repair or they were jacking the price up in order to sell me a new unit. I do not recommend this company.

Needed a small gas leak fixed before closing on a house we were selling and Dave showed up within…read more28 hours, worked with a stubborn gas line and fixed it quickly. Almost makes me wish we were staying WS just to use his services!

Update as of 5/2/2022…read more Our blower motor failed on us a little over a month ago so no warm air was being pushed through the vents. Dave immediately got in touch with the manufacturer and ordered the replacement part. He kept me updated every step of the way and he immediately came to my house to install the new part as soon as it had been received. We've got warm air again!

I can not say enough about Ward Heating and Air. They are amazing and deliver the kind of personal…read moreand professional service so rare today. We have used this company for over 40 years and I give them my absolute highest recommendation. Not only is their work top notch, their prices were lower then their larger competitors. I obtained 4 quotes for my job and they were the best by far. I would have the readers of this review strongly consider using Ward Heating and Air.They will fix and supply what you need and never try to over sell the service. This is an honest review and I have no financial or personal associations with this company but I am an impressed customer trying to let the pubic know what a wonderful company is in their midst should the need this type of service.

I've used Metro Air & Heat for over ten years. They are honest, knowledgeable, and competitively…read morepriced. Their work is superior and expedient. I would recommend them to anyone. They are my first call for any HVAC, electrical or plumbing need. If it's something they don't do, they can, and have, recommended someone equally reputable. Metro Air & Heat is the best there is in Winston-Salem, NC and surrounding area.

Used them before, but never wrote a review. I'll disclaimer it by saying that I actually know…read moreScott (owner) from BNI from a couple years back. Shane was the tech that came out. He answered every question I asked about HVAC and told me ways to actually maintain the system better. I also asked for some recommendations for vents and such to perhaps help out with the hot/cold situations during the seasons which he happily offered some suggestions. Not many techs will tell you that you can probably find information on the Internet, but he'll suggest.... (insert brand), but he did. That's awesome service. We don't get HVAC service done every year, but when we do, we choose Wall-Turner.

Really loved working with this team! They were professional, courteous, and patient with helping me…read moreunderstand the core issues - 10/10 would recommend! Pricing was fair from the get-go, and they were honest and transparent to boot. Excellent veteran owned business, very respectful folks. Will be using them for a UV sanitizer add on in the future!