Dave Easley, with Black Forest Home Security Systems (BFHSS), has worked with us for over 25 years…read moreon three different homes.  He has installed/maintained various systems in these homes, including Burglar Alarms, Fire Alarms, Water Leak alarms, Twin Motor Central Vacuums, Security Cameras, phone, satellite and TV wiring, and Home Music Systems.  We really enjoy these additions to our home and enjoy the comfort and security they offer - especially these days!  Dave Easley is awesome in attending to our needs.  His extensive knowledge helps to bring us the highest quality and most secure systems and if he doesn't know an answer, he will research and find it.  It is a pleasant surprise to find someone like this in business that you can really trust!  I strongly recommend Black Forest Home Security Systems!

From the owner: Family Owned Since 1977: We install & service Twin Motor Central Vacuums for Superior High Altitude…read moreCleaning, Custom Designed Security Systems, EXSDI Security Cameras Engineered in the USA not cheap, easily hacked IP Cameras, Whole Home Music, Home Theater, Other Low Voltage Systems as well as Carpet Spot Removers & Cleaning Supplies. All work is performed by the owner/founder Dave. Personal service is the only kind of service we provide. You know exactly who will be in your home. It will only be Dave. We enjoy what we do and are very good at what we do. We enjoy the clients we work with. Craftsmanship, Quality and Personal Service always cost more up front but pay you back in the long run with superior performance, ease of use, reliability and long life with minimal maintenance. As someone told us, "When you buy quality, you only cry once". We will not be the low bidder. If you are looking for Personal Service and Quality and realize those cost more, we may be a good fit. Because Dave does all the work himself, we can only do work for one client at a time. Taking care of existing clients is a priority. The wait will be worth it. We are members of the Electronic Security Association; Colorado Burglar and Fire Alarm Association; National Fire Protection Association; Vacuum Dealer Trade Association and the Custom Electronic Design and Installation Association. Visit our website for much more information and photos. We are happy to help Do-It-Yourself Central Vacuum Installs.

This company installed and has monitored my alarm system for 20 years now... I'm thinking of…read moreupgrading my system and I am going to have them do it... that should tell you everything you need to know.

Roger and his technician installed a security system for us a few months ago. They were extremely…read moreprofessional and efficient. The monitoring is great. We had a hardware issue, and Colorado Springs Alarm fixed it right away. We are very pleased with both the products and the service.

Martin was able to squeeze us in to a very busy schedule to replace a federal circuit breaker box…read more He installed a new modern panel with the additional circuits we needed. We were doing a bathroom remodel in the bathroom above the laundry room where the circuit breaker panel was located and he straightened out haphazard fifties era wiring. He came in and within minutes knew exactly what needed to be done. He was extremely knowledgable, professional and very pleasant to work with. We would not hesitate to hire him again and recommend to others. Scott and Shawn Schroeder

Martin was able to come on the 3rd day after I called to install a 4 plex outlet in the bsmt…read moreunfinished area. Sure wish I knew him years ago, he is that good!! I have used many electricians in Monument and Colorado Springs over the years, some not so good, some make mistakes and have to come back which is a pain. Martin was awesome in every way, texted me the day before he was coming, called the morning of, and best of all he was very reasonable in what he charged, and he took less than 3 hours to install the outlet. He will be my electrician from now on, I really appreciate a great professional!! Thank you, Martin!!!!

I gave them a good rating when they did the install. That was fine. Service after the install has…read morebeen bad. My system doesn't work anymore after just 5 years and they will not return any of the 3 emails I have sent them.

Rip Off Alert!!! Ok so Reliable does a good job installing, but the deal is that they sell your…read morecontract to Brinks Home Security. I suggest you go read reviews for Brinks Home Security, it's terrible. Reliable signed a contract with me and violated that contract through a rate hike, I called and they can't do anything about it and so you have to go through Brinks which is horrendous. Beware of what you're signing up for. It's 2018, do yourself a favor, use NEST aware or one of the smart home devices company. These legacy companies should seize to exist.

In August 2025, I notified ADT that I was moving from where I was receiving services at my home in…read moreSacramento, CA. At that time, in order to cancel my service, I would have to pay a $250 cancellation fee but I only owed $141 on my equipment - I told the representative I would just continue to pay my monthly fee until the equipment was paid off but that we would not be taking ADT services with us to Colorado. In April 2026, I received a bill for $153.68 which was for 4 months of ADT service. I spoke with rep and told them I was very frustrated because I am being billed for services that I am not using. I told them I had moved to a different state, the equipment was paid off and yet, I am still being billed for services that I am not utilizing. I paid the $153.68 to avoid continued relentless phone calls from ADT. I received NO LESS than 8 calls per day from various phone numbers that were not affiliated with ADT. They were all random numbers from several area codes as well. On that phone call in April 2026, I paid the $153.58 and told them I was not using the services and to close the account. I thought that was the end of it. I recently received stmt dated 5/19/26 indicating I owe $38.42 - it's now $76.84. I called and spoke to 2 representatives and one of them apologized for the misunderstanding on ADT's end. He also stated that I would still be required to pay the $76.84. I responded with a question: why am I being billed for services that I am not receiving? The representative was silent for about 10 seconds and then stated that PER POLICY - if a customer does not explicitly state they want to cancel their policy, they will continue to be billed for services. I responded that I spoke with representatives in August 2025 and then again in April 2026 and that we were not using services and they were no longer needed. I told the rep I am not paying for services I am not receiving and I notified them multiple times I am not using their services due to moving to a different state. I am seeking ADT to eliminate the balance owed as I am paying for services that I am not receiving and they were notified multiple times that I no longer were using their services. I did file a grievance with Better Business Bureau today as well. I just called ADT to verify that they had - in fact - cancelled my service and they told me it had not been done so I ensured it was cancelled AGAIN. And now they are telling me that there is a cancellation fee of $109 and that I still owe the equipment charge of $45 which is the first I am hearing of this. This is my 2nd time as an ADT customer and I will not use them again nor will I recommend them. They are trying to make me pay for services that I have not used since last year. Very unethical.

Had service for a cpl yrs while traveling. The last 7-8 yrs the traveling has stopped and decided…read morethat the system wasn't needed. A rep came out a +year ago, I gave her the information, and after several sale pitches and my consistent response of "Not interested" she punched in a cpl of numbers on the security pads and said no problem and left. Last week the power went out and every time the door to the garage was opened a chime/chirping went off in two of the security pads. I was one the phone w/ADT for over an hour today trying to get help. I was transferred from "technical services" to SAlES who told me I had a balance for over a hundred dollars and kept trying so sell more services. I told"Rich" in sales/accounting I had not gotten a bill in 8 years!!! I spent 20 minutes telling Rich I WAS NOT INTERESTED IN ANOTHER SUBSCRIPTION WITH ADT, he said it would take about 30 days for the service to be disconnected, and was finally transferred BACK to "FAY" in Technical services (?) Another 20 minutes being told they could NOT send a service rep out until to help with chirping the bill was paid and it would cost another +$100.00 for a rep to come out. Instead "Fay" in technical services wanted me to get a screw drive and a step ladder and find the transformer and battery in the basement to disconnect it myself.!!!

We were forced to use this company when we moved into our new house. Apparently we were required…read moreto have fire protection services that were not disclosed to us by anyone until the week before we closed. We had problems with this system from day one. It was chirping non-stop. We were told they would come and take a look to diagnose. They came out and said it wasn't their problem but didn't tell us what it was. We had to troubleshoot that for ourselves. Then they surprised us with a $90 bill. No warning that it would cost us $90. NO disclosure before they came out, nothing. They said they would report us to the city and collections if we didn't pay their bill that we never agreed to or knew about in advance for a product we don't want and that was never explained to us how it works. Customer service is 0. I would stay away from them. Seriously we would if we could but apparently they will send us to collections and to the city if we don't use their services. Lovely....

From the owner: Fire alarm Systems Burglar Security Alarm Systems…read moreCustom Electronic control systems Networking and data solutions CCTV systems Access Control systems Interactive two way security systems with household automation using an ipod, iphone, or android.