We needed our Tv mounted very short notice! He came within 48 hours from when I first requested his…read moreservices. He was quick, efficient and on time! I recommend his services, especially if you live on base.

Kelon is a very reliable, diligent worker who makes sure the job gets done right the first time. He…read morewas very prompt, showing up on-time and on short notice. He's also very professional yet very friendly at the same time. I would 100% use his services again!

Dave Easley, with Black Forest Home Security Systems (BFHSS), has worked with us for over 25 years…read moreon three different homes.  He has installed/maintained various systems in these homes, including Burglar Alarms, Fire Alarms, Water Leak alarms, Twin Motor Central Vacuums, Security Cameras, phone, satellite and TV wiring, and Home Music Systems.  We really enjoy these additions to our home and enjoy the comfort and security they offer - especially these days!  Dave Easley is awesome in attending to our needs.  His extensive knowledge helps to bring us the highest quality and most secure systems and if he doesn't know an answer, he will research and find it.  It is a pleasant surprise to find someone like this in business that you can really trust!  I strongly recommend Black Forest Home Security Systems!

From the owner: Family Owned Since 1977: We install & service Twin Motor Central Vacuums for Superior High Altitude…read moreCleaning, Custom Designed Security Systems, EXSDI Security Cameras Engineered in the USA not cheap, easily hacked IP Cameras, Whole Home Music, Home Theater, Other Low Voltage Systems as well as Carpet Spot Removers & Cleaning Supplies. All work is performed by the owner/founder Dave. Personal service is the only kind of service we provide. You know exactly who will be in your home. It will only be Dave. We enjoy what we do and are very good at what we do. We enjoy the clients we work with. Craftsmanship, Quality and Personal Service always cost more up front but pay you back in the long run with superior performance, ease of use, reliability and long life with minimal maintenance. As someone told us, "When you buy quality, you only cry once". We will not be the low bidder. If you are looking for Personal Service and Quality and realize those cost more, we may be a good fit. Because Dave does all the work himself, we can only do work for one client at a time. Taking care of existing clients is a priority. The wait will be worth it. We are members of the Electronic Security Association; Colorado Burglar and Fire Alarm Association; National Fire Protection Association; Vacuum Dealer Trade Association and the Custom Electronic Design and Installation Association. Visit our website for much more information and photos. We are happy to help Do-It-Yourself Central Vacuum Installs.

This company installed and has monitored my alarm system for 20 years now... I'm thinking of…read moreupgrading my system and I am going to have them do it... that should tell you everything you need to know.

Roger and his technician installed a security system for us a few months ago. They were extremely…read moreprofessional and efficient. The monitoring is great. We had a hardware issue, and Colorado Springs Alarm fixed it right away. We are very pleased with both the products and the service.

Martin was able to squeeze us in to a very busy schedule to replace a federal circuit breaker box…read more He installed a new modern panel with the additional circuits we needed. We were doing a bathroom remodel in the bathroom above the laundry room where the circuit breaker panel was located and he straightened out haphazard fifties era wiring. He came in and within minutes knew exactly what needed to be done. He was extremely knowledgable, professional and very pleasant to work with. We would not hesitate to hire him again and recommend to others. Scott and Shawn Schroeder

Martin was able to come on the 3rd day after I called to install a 4 plex outlet in the bsmt…read moreunfinished area. Sure wish I knew him years ago, he is that good!! I have used many electricians in Monument and Colorado Springs over the years, some not so good, some make mistakes and have to come back which is a pain. Martin was awesome in every way, texted me the day before he was coming, called the morning of, and best of all he was very reasonable in what he charged, and he took less than 3 hours to install the outlet. He will be my electrician from now on, I really appreciate a great professional!! Thank you, Martin!!!!

I gave them a good rating when they did the install. That was fine. Service after the install has…read morebeen bad. My system doesn't work anymore after just 5 years and they will not return any of the 3 emails I have sent them.

ATM, I can't recommend this company. They are not available when you need them. We've had to ask…read morefor multiple things to be fixed and had to badger them to do it. I've asked for call back on Facebook, their own email contact system...and received no follow-up. I also called this morning and finally spoke to someone who said they would get a tech to call me back....we are now at the end of the day with no word back. Poor customer service.

Had service for a cpl yrs while traveling. The last 7-8 yrs the traveling has stopped and decided…read morethat the system wasn't needed. A rep came out a +year ago, I gave her the information, and after several sale pitches and my consistent response of "Not interested" she punched in a cpl of numbers on the security pads and said no problem and left. Last week the power went out and every time the door to the garage was opened a chime/chirping went off in two of the security pads. I was one the phone w/ADT for over an hour today trying to get help. I was transferred from "technical services" to SAlES who told me I had a balance for over a hundred dollars and kept trying so sell more services. I told"Rich" in sales/accounting I had not gotten a bill in 8 years!!! I spent 20 minutes telling Rich I WAS NOT INTERESTED IN ANOTHER SUBSCRIPTION WITH ADT, he said it would take about 30 days for the service to be disconnected, and was finally transferred BACK to "FAY" in Technical services (?) Another 20 minutes being told they could NOT send a service rep out until to help with chirping the bill was paid and it would cost another +$100.00 for a rep to come out. Instead "Fay" in technical services wanted me to get a screw drive and a step ladder and find the transformer and battery in the basement to disconnect it myself.!!!

Service is security alarm, the quality is as expected and the service is good. I recommend.read more

We were forced to use this company when we moved into our new house. Apparently we were required…read moreto have fire protection services that were not disclosed to us by anyone until the week before we closed. We had problems with this system from day one. It was chirping non-stop. We were told they would come and take a look to diagnose. They came out and said it wasn't their problem but didn't tell us what it was. We had to troubleshoot that for ourselves. Then they surprised us with a $90 bill. No warning that it would cost us $90. NO disclosure before they came out, nothing. They said they would report us to the city and collections if we didn't pay their bill that we never agreed to or knew about in advance for a product we don't want and that was never explained to us how it works. Customer service is 0. I would stay away from them. Seriously we would if we could but apparently they will send us to collections and to the city if we don't use their services. Lovely....

From the owner: Fire alarm Systems Burglar Security Alarm Systems…read moreCustom Electronic control systems Networking and data solutions CCTV systems Access Control systems Interactive two way security systems with household automation using an ipod, iphone, or android.

It's sort of crazy the reasoning but I wouldn't hire them just because I couldn't trust them in my…read morehouse. I was at a restaurant ... golden coral and I saw the guy in uniform stealing all the tips from the waitresses tables. I was shocked!!! The freaking guy was in his 40's to 50's. I sat and watched him for awhile.... AMAZING!!!! I reported him and of course nothing could happen to him even though they wanted it to. He was 100% Stealing, many tips. I told them exactly were he stuck the money. So for this reason I would never higher them. It tells me either he was the owner or they don't do back ground checks. Sad!!!! They might do good work, but I hate to chance and take the risk personally. I could have let it go and not done a post but I felt so bad for the girls who were working hard. I just hate dishonest people. This is my story why I wouldn't recommend them. I watched the guy jump into his highly marked van. AMERICAN ELECTRICIAN ... the pictures of his vehicle attached.

I recently had an unsatisfactory experience with American Electrician (Colorado Springs, CO). My…read moreKohler home backup electrical generator stopped functioning properly, and I could not determine, based on information in the operation manual, how to diagnose and fix the problem. American Electrician had originally installed the generator several years ago, so I decided to call them for help. I explained that my Kohler generator needed work, and they said they would send out an electrician the following day. When the electrician arrived, he did a quick inspection of a few basics, such as the power source and condition of the battery. He also looked at the operation manual, but could not determine what was wrong with the generator. He then told me that he did not have the expertise or equipment required to diagnose and repair a Kohler generator, and neither did anyone else at American Electrician. He gave me the number for the local Kohler distributor, and suggested I contact them. The electrician was courteous and seemed apologetic about the situation. American Electrician charged me $230 for this service call, even though the service tech they sent out was not qualified or equipped to do the work I needed done. My complaint is, that I should have been informed up-front of the fact that American Electrician techs are not certified to diagnose and repair Kohler generators, and given the option to contact a Kohler dealer instead. I spoke to a supervisor at American Electrician about this, but he expressed no concern or understanding. American Electrician's policy and attitude seems very uncaring about the customer, and could be considered unethical.