Great people service and value. Service fire extinguisher fire sprinklers and fire alarms.

They schedule service visits based your availability/request then cancel. Then to say you're not in compliance for extinguishers inspection 1/7. The right hand does not know what left hand is doing through written communication. Very unprofessional. read more

Joey at Firecode has been great with helping us and educating us about the fire sprinkler tests and doing the last couple 5 year inspections and now our 20 year fire sprinkler system inspection. He has made it so easy and I would recommend them to anyone. Thank you!! Diana H read more

We use Firecode for both our sprinkler and extinguisher inspections. They send me reminders to schedule our inspections, follow up day before we're scheduled, and are always on time to the appointments. They're extremely easy to work with and if you're lucky enough to get Joe (if you have sprinklers), I can guarantee you'll have a wonderful visit. I highly recommend Firecode for your Fire Safety Equipment needs! read more

I have been using this company and today I received a call from the store manager that my $150 bill needed to be paid or she would send someone out to get equipment. This is the first call I have received and a simple message to call beck- especially since it's a business would have been sufficient! This is so unprofessional and I'm not dodging any bill just oversight so a friendly reminder would have been all that is needed. Yes please come get your equipment as I am so done with you and your unprofessionalism. read more

I wanted to just say what an awesome job these guys did from start to finish. I spoke with Marcos on Friday after calling numerous others beforehand and he was very reassuring about my predicament. He forwarded me to Casey who answered all of my questions over the phone. I was so impressed that I booked them as soon as they had an opening. Casey and Matt came out today and fixed the problem quickly and for a very reasonable price allowing me to open for business on time. These guys are A+. Mahalo! read more

Firecode Safety Equipment - Safety Equipment Near Me - Sacramento, California

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I had my fire extinguisher inspected here for our food truck. They took me as a walk in, serviced it immediately, answered all my questions, and I paid right then and there. The whole staff was great; even let me test one to make sure I knew how to use it in case of emergency. During payment, they told me about how I was in the system now, and a month or so before I need a new tag, they'll call and help me set up my options. Will definitely keep them for my business. Highly recommend. read more

Phone never gets answered!! What a waste of time. Having the option of leaving a call back number, seems like a unique idea.

Do not use this company at any cost. I hired them to service my building and they serviced one suite. My office manager told them we need the entire building serviced but they disregarded her advice and left. They must scam people on a regular basis because the customer service manager was very angry and must be used to a tremendous amount of unsatisfied customers. read more

Their employee that they sent over tried turning a regular annual inspection (something that would cost around $200) to something that would cost upwards of $800-900 by trying to upsell us saying our hood was not up to code which is bullshit. They came in last year doing the same inspection with no problems and we have had the fire Marshall come in to check which also lead to no problems. After the employee left, I gave their company a call and their supervisor told me the same thing their employee said which is they wouldn't service the system unless they did it their way which is, you guessed it ($$$). Please steer clear from this company. They're a bunch of scam artists who prey on minorities to make a quick buck. read more

We came in on a Saturday afternoon and greeted by one of the service techs right away. The most honest and straight forward and super friendly guy you could ever talk to. He wasn't able to help us with our extinguisher (one time use type) but was nice enough to help us recycle it at no charge. The folks at the desks were also super friendly and helpful, gave us solid advice on what we should have for our property and what they offered and did not pressure us into buying anything at all. Hands down a great business to work with and will definitely call them up for other types of extinguishers I'll be needing in the near future! read more

Prompt, courteous, professional service. Alex Gonzales took care of our facility and addressed all of our concerns.

This review is way overdue but I'm just getting the hang of this computer thing, I'm from a time when all that wasn't needed, and when you wanted to talk to a friend you would actually pay them a visit, not leave a message on their page. Well anyway I have used Firecode Safety Equipment for oh I would say 15 years now and I never had any issues at all. They are very professional and call each year before the due date. I always put them off for a while but they never let me expire because they follow-up asking if I'm ready yet. I was very close with the founder Neville and when he passed the business never skipped a beat. They continued the great customer service that Neville stood by and I continue to refer customers to them read more

I have been using their services for several years. They call me annually to let me know it's time, then they come by our home and recharge our fire extinguishers. I'm sorry others had negative experiences. That has not been the case for us. read more

After the old Sacramento Fire Extinguisher changed names and moved away from location near Sac City College, I did a Google Search for a closer business to me (I live in East Sac) and found Firecode. I took four extinguishers into them to get serviced before the busy Labor Day weekend. They told me I'd have to replace one of my extinguishers outright, and they'd service the others. They ended up misplacing mine in the holiday madness, and when I called to come get my extinguishers they gave me 4 brand new ones and only charged me the service price for my 4 old units. They saved me money, and every person I met there (about 4 or 5 people) were very friendly and professional. I will go back. Also, I checked their prices and they seem like they are cheaper (all things considered) than their competition. read more

This place is full of scammers and just plain horrible customer service. If I could give them negative stars I would. These people are only out to steal your money, they come under the false pretense of "safety" which they truly care nothing about and then sneak in charges that are unnecessary and false i.e. - valve stems, O-rings, and hoses that were all brand new, monthly inspections (that our safety person already does) amongst other charges we have found that were never agreed upon. I read another post that thanked Firecode for taking the customers extinguishers to recycle them "at no charge", funny that the representative didn't bother letting you know that his company actually gets paid to recycle the metal in the extinguishers! (they didn't want to help you they were actually stealing from you!) Customer service is non-existent at Firecode, the agents are short with you, rude and overall lacking a basic sense of doing what's right. It seems that Firecode is only worried about two things and that's the bottom line and keeping the needy owner happy by inflating her ego that's already WAY TOO BIG! I called to speak with a manager about my company's horrible experience and was given the run around, told a manager would call me back (which took 2 more phone calls and an additional week of wait time) when I finally spoke to the "manager" he was very unapologetic and insisted that his company was in the right. Good riddance Firecode, may you never call or enter my place of business again. I looked to see if your company was listed with the BBB and not surprising, it's not there otherwise I would have reported you to them. I will however be filing a formal complaint with my local fire marshal to warn them of your shady business practices. read more

I had a horrible interaction with this company last week, when "Dennis" cold-called my office. He lead me to believe that he was calling with my company's current fire extinguisher servicer. When I asked if he was calling with River City Fire he said yes, that he worked with River City, then proceeded to ask for our service date from the service tag on our extinguisher. This is when I got suspicious, and refused to divulge the information, because if he really worked with River City then he would have our info in their system. He in turn was very rude and aggressive, trying to get me to tell him when our extinguishers needed service so they could come out and do that. Ironically, today River City came in for our annual service, and when I complained, they confirmed my suspicions that Firecode Safety Equipment is a separate entity and a competitor of River City's trying to drum up business. I'm so upset about the deceitfulness of last week's call that I'm writing this review. If they call asking for your service date, then they are not your current servicer and you should not give them the information. If they are your current servicer then I am sorry, because I can only imagine how terrible their other business practices are! read more

Cant give these people a negative star, this company came too our office pretending to be River City Fire and the service for our equipment , then a month later River City shows up and we realized what they did. Dont use this company if they have to call and pretend to be your current provider to get business that is just not right. To top it off they charged us $30 dollars more than River City. read more

This company is a group of scam artists. They have been doing an annual inspection at my warehouse facility on a monthly basis and tricking my shop employees (different ones each time) to sign their T&M tickets. Then my office people have just been paying their invoices blindly because they look legit. And it's safety, so who would question that. read more

What a great first time experience here. I spoke with Randy who answered all my many question regarding having the correct fire extinguisher for my home. I brought three to recycle and Tandy gave me a demonstration in how to correctly spray the base of the fire and the safe distance to be from a fire. I highly recommend the Firecode safety extinguishers for your home protection. Thank you Randy I really appreciated the time you took with me and explaining everything. Very Nice people here. read more

I happened to run into the people from this company while they were out doing a public service demonstration and training the associates in fire prevention. The demonstrator was knowledgeable, efficient and did not waste our time. He had the associates operating the extinguisher in no time and he had a great deal of information about fires in general that we had never heard. Two thumbs up. read more

If I could give the business a negative star it would happen in a heartbeat. It's been almost a year before I could get around to writing this but after needing an extinguisher service I felt it necessary. The technician that came to my shop for my annual extinguisher service took my extinguisher to his truck to do the mandatory recharge. After 10 min or so he returns to my shop to inform me that it needs to be replaced due to a bent valve pin and wants to sell me a replacement for a $100. I inform him that wasnt necessary because I have a replacement in the back. He acts disgruntled and leaves. After a bit I'm pondering his attitude and decide to check the bottle and it's 'bent pin'. The pin is underneath the handle and is what's pressed down by the lever....as I'm looking at the obviously bent pen and how it could possibly be vent when it was purchased brand new and never used....only serviced by them I notice clearly distinguishable Needle Nose Pliar marks on both sides of the pen from having been purposely being bent. Needless to say I was shocked. I never called the Business owner because in my past experiences with crap like this it's always denied and never addressed. I'll never do business with this place again and will tell everyone of my experience and to stay away. Be warned read more