This place is GREAT!! We had had sandwiches from another local place and it was horrible. We had not tried Firehouse yet and decided to try. Everything was AMAZING...from price to the sandwiches AND the brownies were GREAT as well! read more

While the food is usually great, the customer service was beyond disappointing. We had an error with our DoorDash order and called the manager, since it was $24 worth of sandwiches that were messed up. The manager on duty was rude and refused to help in anyway. He stated they are a franchise, so there was no one else to speak with to try to correct the order. We will be taking the issue up with DoorDash, it was just bad business refusing to help paying customers who frequent the establishment regularly. read more

Staff very friendly Food on the other hand sucked . I ordered the small Italian sub and it was so small I was still hungry . They took a regular sun and cut in half which was about 4" and it cost 5.99 plus drink and chips over 10.00. What kind of be is this ?? I will not be back to any of their locations... read more

Firehouse Subs Nolan River Mall Cleburne - Italian sun - Fast Food Near Me - Cleburne, Texas

I am an avid lover of Firehouse Subs. But this was the first time to this location and I'm not sure I'll be back. I ordered 2 large Beef Cheddar sandwiches. The employee at the register was kind and attentive. While waiting I went to sit down and the empty tables in the store were dirty and sticky. The floor needed sweeping pretty badly. When we got the food, it was okay at best. And my biggest complaint, No or VERY LITTLE BBQ sauce. The beef was GOOD! And there was plenty of mayo. But this sandwich is supposed to have a tangy sweet taste along with the meat and mayo. It ties the flavors together and BOTH these sandwiches were lacking or didn't have any BBQ sauce. I'm one to give a place at least 2 tries. so I'll visit one more time and see if this was a fluke. read more

I've always like Firehouse Subs, from the generosity to first responders to how the sandwiches are made and how good they taste. I really like how they steam the meat and not toast the entire sandwich. Usually there is a lot on the sandwich and more can be added. I say usually, this store does not support the same design as every other Firehouse Subs. This is a mini store. They have the same menu, with the same pricey sandwiches, made even more outrageously expensive since they don't support the little added features that the other stores have that tend to help justify the cost. This is in Cleburne of all places as well, so lease rates can't be that bad compared to the chains in here more patron saturated market areas. This store, as mentioned above, does not support nor offer the other stores business designs. What's on the menu overhead is what you get, no additions, no extras, no ability to request the various veggies that don't come standard on the menu sandwich. The other stores have a side menu at the counter where you can select other veggie options, or even add different meats, the the sandwich, some has a price, but the extra veggies don't, much like Subway. At the competition in the same shopping area, you can add all you want on your Subway sandwich and it' doesn't cost any extra. This Firehouse Subs location doesn't even have the option for adding extra veggies that aren't on the usual sandwich, yet they charge the same rates as other stores. They also don't have the plethora of sauces to add that usually sit on the counter. These sauces has become synonymous with Firehouse Subs, allowing us to make our sandwiches a bit more unique. There is usually 20-30 different sauces on a tired shelf on the counter, this location has decided not to add that signature area. The store is new, thus it's still clean. Sitting is limited, there isn't a large sitting area like other locations. They do have an app that you can order ahead and it'll be waiting for you on the shelf. The staff was busy, the only one with contact never smiled, she was ok friendly, but not very helpful as I'd mentioned twice about the extra veggies options and all I got was the response, "this is a mini store". The sandwiches taste the same as the others stores, in regard to the base part of it. However it's extremely disappointed that there is not adjustment on the sandwich, no asking about what condiments, salt or pepper, extra veggies, do we want extra meat, etc. The sandwiches are good, but the cost associated with these and having many of the standard Firehouse Subs features missing, this is a huge dissapointment. read more

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Love this location, the employees are super friendly and our food was perfect! I love the new design and it was very clean and inviting. The owners were working the day we went and they were so nice. We will definitely be back! read more

First experience at this location . Staff was friendly and service was good . The sandwiches were above average, bread could have been fresher. Most importantly the entire inside area was clean and odorless .Certainly a high ranking sandwich shop. read more