Was having a problem with my furnace? I called them. Had an appointment yesterday between 2pm and…read more4pm. The showed up by 2.30 pm. The technician came to the door and was very professional. The technician worked about an hour and a half and thought we had a problem taken care of. The technician left. About two hours later it started acting up again. I called her after hours phone number . They came back out last night worked again for about another hour and a half was able to find the problem and fix it. The technician was very professional again. I would recommend them to anybody..

It has been years since Jason installed our Heating and AC in both my office and my home the same…read moresummer! His work was excellent and we now are retired and in our new home for 5 years in Vicksburg, after living on the west side of Kalamazoo for 32 years! At my age I remembered his name because he is such a good person and in these times I am proud to say he is a very good Christian young man! He also had a very kind staff that was always helpful. Jason's work was exceptional, and as a retired dentist I had pretty high standards for what my wife and I expected and hoped for, and now we miss the super nice 95% efficient Heaters and AC's and we have wished we had them here but adding retirement to this unnecessary terrible inflation makes us miss our greatest president and we are very concerned for him and what is happening to him that is egregious and we pray for him and everyone we love and are about every day! Jason, we sure miss you and maybe we can get the work we need someday but we are blessed to be here with our family and loved ones! Mike & Kathy Schroeder

Their Rockford location gave me great advice on maintaining my fireplace without incurring…read moreadditional service calls

From the owner: Fireplace Gallery stands out because we combine decades of experience with a hands-on, personal…read moreapproach. For over 40 years, we’ve helped homeowners, builders, and designers across West Michigan choose fireplaces, stoves, and outdoor living products that truly fit their spaces. You work directly with knowledgeable project managers who guide you through design choices, framing and venting details, installation timelines, and everything needed to get the job done right. With six Michigan showrooms and one of the largest selections of premium brands, many with live burn displays, we make it easy to see and feel the options. What makes us unique is simple: honest guidance, clear communication, and genuine care from start to finish.

Excellent service from a truly family run business. They delivered what they said they would,…read morehelped solve problems that arose in the natural course, and were a pleasure to work with.

We have nothing but fantastic things to say about Family Chimney Sweeps, which is really a family…read morebusiness. When I originally called to schedule an appointment, they spent a great deal of extra time on the phone walking me through some steps of doing an initial check of my chimney and what to look out for to minimize risk of fire/CO exposure. They did not have to do this, but went way out of their way to spend this extra time with me and lend a hand. Scheduling was easy and efficient, and they use Square app to confirm, track, and enable notifications for the appointment. During the inspection/cleaning, they were very friendly, transparent, communicative, and efficient. They prepped the work area which was then spotless upon completion as if they were never even there. Extremely professional, knowledgeable, and personable. I had great conversations with the two sons during the appointment, and they took extra time to answer my questions and to walk through safety and operational concerns I had. Overall, this was an excellent experience and I'll be recommending Family Chimney Sweeps to everyone going forward. Great job!

They did not do anything. They came to tell me what is wrong with the chimney and told me do not…read moreneed cleaning and I never cleaned it in my life. I noticed few companies that do that to get a service call hoping to sell additional services and if not they got a service call fee and did nothing. But the guy who came is very nice and professional.

They were a no show. After waiting all afternoon, the technician did not call or show up for my…read moreappointment.

Anthony and his helper did a great job. Very professional and very clean. Definitely would…read morerecommend them.

Karen was a great help with our selection of design and features. The installer was quick and…read morecareful about not creating a mess. He took his time to explain the operation abs maintenance of the gas log set.

Joe built a retaining wall for me! He does excellent work! He definitely takes pride in his…read moreworkmanship! Glad I called Precision Masonry! Very happy with the finished product.. I highly recommend him!

Precision Masonry did an excellent job pinpointing where the leak was occurring on our chimney. Joe…read moretook care sealing the chimney outside and in the attic. Excellent communication and professional job.