One of my big old historic rental properties had an issue with the new furnace that had been…read moreinstalled only a year prior by another company, leaving my tenants with no heat at the start of the cold season this year. As soon as I was informed that the furnace wasn't functioning, I contacted Mark with Norris Heating & Cooling. He was prompt to get over to the rental property that very same day. Furthermore, he had the know-how to diagnose the blown fuse and a replacement part on-hand to get the furnace back up and running within hours of my call. It was one of the quickest HVAC fixes I have ever experienced.

Norris heating is very reliable, honest and efficient. They installed a water heater for us. Very…read moresatisfied and reasonable prices.

Dan was very friendly in assessing the needs of my project. He helped fix my problem to ensure no…read moremore leaks in our bathroom. Price was very reasonable, would definitely hire again for future plumbing needs!

They were the best with such fast service! They care to do a good job and I will be using them…read moreagain in my future needs!

I feel like Dan Wood is the gold standard, Im mean they do great work, they stand behind their…read morework, and I have never had an issue at inspection. I don't understand why they get bad ratings. They are on the more expensive side, but knowing they do a good job and stand behind it should give you a sense of security its don't right? I don't mind paying a little extra. They are super nice as well, never have I had a bad experience.

Dan has always been cordial and professional to us, and let's face it, plumbing projects and…read moreproblems are highly complicated for those for one thing, do not have the ability to get down low on the floor and reach upside down, and not have any concerning issues? We hear people say about pretty much every plumbing contractor is really expensive, but in all honesty, in 2026, it is way too challenging and complicated. Hopefully we can keep our plumbing work in the moderate range?

I thought my furnace went out so I gave Dehaan a call first thing in the morning. They responded…read morehad me immediately. they had a technician call me back to troubleshoot and then they scheduled an appointment for the following day. Fortunately, I didn't need to pursue a repair because I discovered the window was open in my home, but I just had to give them a good review because of they're prompt response.I would recommend them any day. This is not the first time they have responded to any issue I had.

I just had my air conditioner serviced by Shawn . What a professional . I'm more than happy with…read morethe next day appointment and the professional level of the technician. I'm a new loyal customer

Cameron came out to our house in February to give a quote and stood by that number even during…read moreCovid. He was efficient and explained every detail to help us learn the furnace he was placing in the house. He cleaned up every tiny piece of mess that was made! The entire experience was perfect and not once did I have that gut feeling of "this might have been a bad decision". Good vibes brother, good vibes!

Cameron is an absolute rock star. Not only did he severely beat every other estimate that I got, he…read morehas maintained complete flexibility through the entire process and installation. Highly recommend this company for ALL of your HVAC needs. Will definitely be continuing business with this gentleman for all of our future servicing and repairs. No need to look anywhere else.

Memorial Day, 9:30 AM. Hubby finds we have a leak in our plumbing, it has been leaking for…read moreprobably a day. My husband shuts off the water. I proceeded looking for plumbers. I called our son in law to see if he knew of one, "DC Plumbing, they're real good!" I called and sent an email. Panicking, I looked for more emergency service plumbers. I called a total of 5, one actually answered the phone. I received a quote,, it was 10:45 now and I was quoted late afternoon early evening. I said I would call them back if I had no luck finding someone else. I checked my email and there was a response from DC Plumbing. The owner was very apologetic that he couldn't get out to our home that day, but he could come first thing the next day. At that point, it was good enough, so we waited. I am so glad we did. We saved money by not using an emergency service, and his workers were here right when he said they would be. They were in and out in roughly 10 minutes and did a wonderful job. The owner was extremely thorough, I sent pictures of the leak to help (as asked). Promptness responding as well as service by great employees! Hard to find these days for sure. I have already sent their information to a few friends. I wouldn't call anyone else. By the way, the other 24 hour service plumbers, never responded back until the next morning, except for one, I never heard from them.

Professional attention to the myriad of plumbing issues…read moreencountered over the years. Great value for work well done

Never again. My entire house had to be rewired. Old nob and tube taken out.l, to be replaced by…read morecurrent 3 prong grounded wiring. One week after " completing" the job, I had electrical failures upstairs. They came back corrected their mistake. Second week during a renovation project the builder discovered the old nob and tube wiring they said they removed was still intact and ACTIVE! Whitney came back out a second time and took care of the issue. Third week I went into the basement and discovered they had taken out all the light socket and electrical switches and didn't replace any of them. Five in total. In addition the " boss" adamantly said to take care of each of those three problems it would cost extra. Thank goodness I had a contract. emEnd if discussion. My son, had a very similar issue not knowing it was Whitney that I hired. Whitney sent out a plumber to fix a Clogged drain. My son used a plumbers snake and a few other things to remedy the problem clog to no avail. when the plumber from Whitney came, my son showed him where the clog was. Plumber said you need a snake to unclog it and I didn't bring one. Charged my son $250. My son said your website says free estimates. Plumber replied, estimates are free. This is a diagnostic fee. Good grief. I highly do not recommend this company

Al customer service!!!!!!!!! hired them to install a water softener and filtration system and…read moreinstall and vanity in our bathroom. We have had three separate issues from the that they have done and cannot get them back out here. AI AI when you have that a plumbing company has done that is now leaking on your brand new carpet and walls but completely remodeled house and you cannot get a hold of anybody. This is not a company you work with and clearly they don't really know what they're doing anyways. do not use!!!!!!!!!

I have a recording studio in my basement that has unfortunately been soaked by blown steam heat…read morepipes a few times over the last several years. To hire a boiler companies to come out and replace pipes is insanely expensive, and not really worth it if they are not working on the boiler itself. (I don't think the pipe cares who replaces it)! That part out of the way, after having major disasters in the past, and calling some local boiler companies (who I won't name), I tried Preferred plumbing last year and again this morn. They came out and fixed it before there was any damage. Unlike the boiler company who was scheduled out for weeks and let me stew in my own live steam. Matt, and Brett, and Cooper are the best! Great guys - they know what they're doing, and they don't waste your time. They're so personable, I probably wasted THEIR time talking to them too much! I'm so satisfied that I have decided to finally replace the waterline in my house sometime in the next few months, using Preferred Plumbing, because I completely trust them now. Not only were they quick to respond, they did great work, they did it well, and as usual, they came in at a very reasonable price. I grew up in Michigan, but I've only been back here since 2015, and you know how hard it is to find professionals that you can trust in a new town. I totally trust Matt and his crew, and I would suggest that if you have any plumbing/heating needs you give them a try. You will not be disappointed!

Have gone back to manufacturer if issues. Solid, Local and Matt B. is great! Had a few blips, but…read morewere corrected as necessary.