Great honest service... I feel like I have my brothers looking out for me and caring for my…read morevehicles. I've found Royalton Automotive almost 10 years ago and prices, service and quality of their work far surpasses that of dealerships!

Have been using these fine folks for a few years and take advantage of their exceptional VIP…read moreProgram. We were helped byDon and Mike. Needed all fluids flushed, an oil change and upon inspection, they found that my front brakes were near failure despite no issues prior to that. I dodged a major breakdown and a potential accident! All work was meticulously done and the engine compartment, interior, etc., were clean and in order. They are exceptionally friendly and service oriented. Check them out before you head to a dealership and ask about the valuable VIP Program.

I used to go to Conrad's for car service. I now go to Harbes. Great service, great communication…read moreand pricing is good. Joe was great.

They're awesome! The technicians are efficient and thorough. Great prices too…read more Felt like a very friendly place

Got my tire patched here on a really last minute basis- they squeezed me in right before the…read moreholiday and had it done within 12 hours. I will say i felt like a bother. As a single woman who live alone with one car i was panicked being without and they said it would be done that day (which it was) but by 5 pm i heard nothing when i called to reach out with questions i was give an attitude which made me feel a bit uncomfortable. They said they were behind and would let me know. It was done right before they closed for the night and was a good value ($40) for a tire patch but again couldn't shake the rude customer service i received. Giving 3 stars based on fitting me in and the price. Would be back just in hopes that the service i received was due to holiday stress and nothing against me!

This was the most deceptive and scam-like experience I have ever had with an auto repair shop…read more Here is what happened: I needed a brake job on my rear brakes, including brake pads, rotors, and a caliper. I called on Saturday to get a price estimate and clearly mentioned the exact trim of my car. I was quoted a price between $750-$850. In hindsight, this price appears to have simply been a hook to get the business. After I had my car towed to the shop and dropped the keys in the drop box, I was contacted the next day and told that the original quote had been given by a "sub." Suddenly, the price for the exact same job jumped to $1,350. I do not mind paying a fair price for quality work, but I do mind deceptive business practices. I was told the person who gave the original quote would be fired, which honestly sounded like another excuse rather than a real explanation. At this point, I was already exhausted dealing with the situation and did not have the energy to arrange another tow and move the car to a different shop. Based on my experience, I would avoid this shop unless you are comfortable dealing with misleading estimates, significantly inflated prices, and an extremely condescending shop owner.

STAY AWAY! we waited over an hour in line (which I understand its a Saturday) for them to to tell…read moreus " we cant do your oil change we dont have the right part." 1. Why didnt you have an employee let us know while we waited in line? 2. We have gotten our oil change done here before and have had issues where they were mid way into our oil change and " didnt have the right filter." 3. The employees were rude about the situation and didnt seem to think it was a "big deal" that we wasted an 1.5 of our time at this point. These quick oil change places suck but this place is the worst of them all.

The worst thing about this location is getting my truck into the back to get into line. It's kind…read moreof tight back there but if it can be done. Everyone is super friendly and last time I brought my new puppy to socialize her and they all came over to give love. This has been the only place I have taken my dad's truck to get its oil changed since it became mine. They have also replaced my wipers (without judgement) when they broke last winter after I tried to use them and they were frozen to the windshield.

never had an issue with them Been going for a few years now, All my cars were done when they said…read morethey would be. Seems like a lot of their customers are long time customers too.

Very rude, horrible customer service. Never quoted me a price until it was time to pickup and the…read moretotal was ridiculously high. I wouldn't recommend this place to my worst enemy

I thought they would be less expensive than the dealership. I called this location and he assured…read moreme they would beat the dealership by up to 15%. They ended up being more expensive. I felt I was deceived. Do not recommend.

Kevin, Tim and the entire team at Rad Air, I cannot thank you enough for what you have done for…read moreme. You guys are amazing! In Ohio for a family reunion from AZ, not knowing that the gas pumps in Ohio have both green handles for gas and diesel, I accidentally, not paying attention put regular gas in a diesel engine. Thank the lord and the team at Rad Air, they were able to flush the engine and get a Mercedes van up and running. Thank you again, from the bottom of my heart.

The staff is not honest, I caught the manager in 3 different lies, my husband's experience there…read morewas equally as bad, they say my tire is in and then oh no wait it's not. They didn't have time to look at my tire the day I told them there was a bubble in my tire. It was going to take atleast a week to get me in, they were too busy, they were pushing a lower quality tire because they quit making my tire, too much to even get into here, personally I'd avoid this place

I had to fill a tire daily for over a week on my 2026 Sonata. I called the dealership made the…read moreappointment yada yada yada. Estimate: $50 just to put the car on the lift, replacement tire: $250-375. Luckily, before my appointment friends suggested I go elsewhere. Glad I did. Van's was very upright and honest because frankly, being a female, I have been "fooled" into spending money I dont have. Their service was fast, friendly, and very accommodating. I did NOT need a new tire and to fix my issue was $27. That was 2 weeks ago. This week I had a similar problem...a different tire was completely flat. Friends pumped my tire enough that I was able to get to Van's and again, they patched/fixed my tire:$27. They couldn't estimate how long it would take for them to get to my vehicle and offered to take me home and pick me up when it was ready. THAT my friends is service. Now before anyone suggests otherwise...in 50 years of driving I ever had a flat tire . When I signed the papers for both my financing and insurance I opted out for roadside assistance and extended warranty to save a few $$$. Just go to Van's!

Honesty, fair pricing and communicative. I don't even think…read moreabout taking my car elsewhere.

An incredible team and service all around…read more You can trust Bruce's to get the job done the right way.