STAY AWAY! we waited over an hour in line (which I understand its a Saturday) for them to to tell…read moreus " we cant do your oil change we dont have the right part." 1. Why didnt you have an employee let us know while we waited in line? 2. We have gotten our oil change done here before and have had issues where they were mid way into our oil change and " didnt have the right filter." 3. The employees were rude about the situation and didnt seem to think it was a "big deal" that we wasted an 1.5 of our time at this point. These quick oil change places suck but this place is the worst of them all.

The worst thing about this location is getting my truck into the back to get into line. It's kind…read moreof tight back there but if it can be done. Everyone is super friendly and last time I brought my new puppy to socialize her and they all came over to give love. This has been the only place I have taken my dad's truck to get its oil changed since it became mine. They have also replaced my wipers (without judgement) when they broke last winter after I tried to use them and they were frozen to the windshield.

Great service!!! They were fast and efficient. All the extra…read moredetails was much appreciated.

I found this place on Groupon but I would go back without a Groupon, for sure. These gentlemen…read morewere professional AND smiling and friendly and they did an awesome job. No gimmicks no upsell. I appreciate that.

I am super happy with everything about these guys! They're polite, friendly, efficient,…read moreaccommodating, fair pricing...I think that covers everything anyone could hope for, especially since this is not usually a trip any of us look forward to! I highly recommend!!!

Quick turn-around - completed the diagnosis in the last 15 minutes of the day I called and…read morecompleted the repair the next day. The diagnosis charge was stiff but not unreasonable. It is reasonable to expect a normal mark-up on parts, however they charged me more than twice the price of a retail facility, and 5 times the price of RockAuto. {Their wholesale price is probably close to that of RockAuto.} Youtube shows a competent mechanic completing the repair in less than 1/2 an hour. It was an emission control part. Not including diagnostics, the labor charge was $236 which amounts to $472 an hour. Overall the repair was competent but terribly expensive.

Awesome customer service and when we were in a bad spot they were more than willing to help us!!read more

Avon Ohio Rick Galyen Great service. Very professional and…read morekind. Took immediate care of my service needed.

High pressure sales tactics to use synthetic oil in my car. I had to consult the owners manual to…read moreconfirm the manufacturer recommended synthetic blend. They were very rude and offensive when they couldn't upsell me and I won't go back.

Had my oil changed at Take 5 today. I have never had this happen before, but a few hours after I…read morepulled out of my garage there was a big oil spot right under where they replaced the filter. I am going to assume it is not leaking, but the least they can do is catch the oil that splatters when you remove the filter. The other thing they need to do is wipe off the surrounding area. I can tell you I won't be going back there again.

I typically do all my own work on my vehicles. But this winter has been exceptionally cold and…read moresnowy. And I am not going to lay on the ground to change oil. Or do the tire rotation. So I googled the nearest place and Valvoline showed up. So away I went to get my oil change. I'm glad I did. The staff member was friendly and enjoyable to watch do his job. The one thing I've never seen before was how they drain the oil. They actually suck the oil up through the fill tube. I asked why. And was told it actually makes it easier and prevents problems with the drain pan bolt. I can see that. And to be honest. These oil change quick places do have a bad reputation. So for Valvoline to come up with this. I am impressed.

Corine, Carlos, & Abraham were extremely polite & quick. They were transparent about what they were…read moredoing to my car. They discovered that another place claimed to have changed one of my filters when it was obvious that they had not. They took precautions to ensure there was no question as to when it was really done. I will continue to give them my business & highly recommended them to all.

I experienced a bait and switch situation yesterday at this location. I called ahead to inquire…read moreabout the price. The woman I spoke to said it would cost $49.95 and she would text me a $25 coupon which she did do. When I arrived, I was told by the technician that the actual cost would be $120. When I questioned why it was more than what I was quoted he said they should not have said that since they didn't know what kind of car I have (nothing exotic - a ford escape). I warn people to not patronize this business since they are dishonest!

Jana helped me! She was GREAT! This girl is GOD! It was my first time and she was super sweet and…read moretook the time to explain things to me! I'm thankful and I'll be back for her! Thank you!

Friendly staff, always quick as the name would imply…read more I always goto this place for an oil Change which includes a Top off of all fluids, air, headlight check, oil change air filter check all included in the oil change and completed in about 8 minutes.

This is by far the best oil change place! I have been coming here for some time for a high mileage…read moreoil change. When it is coming time to get another change they always email a coupon for $5 or $10 off. They check your tires. They threw a free cap on one of mine. I had left it behind at a gas station years ago by mistake. These people are cool and you will be out in under 10 min.

Knowledgeable and friendly staff. Did a great job servicing…read moremy CRV I would recommend them in a heartbeat!! I will go back!

Terrible Customer service. No wonder the employees don't care. Costa hq finally sent me a email…read moreasking for receipts to reimburse me. Only problem is it's been 14 days after they told me " the check is in the mail" . I'm convinced this company is run out of someone's basement.

They are always quick, fair and honest. They send you a detailed list of items they found to fix on…read moreyour car, giving you the chance to confirm or deny any services. You can pay online, they can leave your key hidden in your car so you can come back and get it when they are closed. This is convenient considering they are open 8AM-5PM and that matches most work schedules.

I had a check engine light come on for my 2014 Mazda3 70,000 miles and for the first time decided…read moreto not go to the dealership and try a local shop and that's where the trouble began. $158.69 for Engine code diagnostics; crazy but everyone does it and someone has to pay for the equipment. Fine. NP. This is important later. One code for a bad thermostat: $34.88. $363 for labor! These guys are clueless mechanics or are making $150+/hour. So right there I'm not coming back. Mazda dealers charge less and they know what they are doing. Then an additional $138.40 for just a refill of coolant. Standard but it's piling up. Whatever, at this point I just want to get out with my car fixed. Day one: $720.83. I pick the car up and the next morning there's a 12" spot of coolant in the driveway. I give them the benefit of the doubt assuming they're just messy and it was in the under-body pan. Drive to work, next morning there's an 18" spot, call them up and drop the car off. They cracked the thermostat housing and fixed it free of charge. Day 2 wasted and I just wanted to get out of there. I already know what to expect from them. Drive to work the next day and the engine light comes back on again in the first 10 miles. Call them up and bring it back in: Day 3 wasted. THEY CHARGE ME FOR ANOTHER DIAGNOSTIC! $158.69. So a car that's never had an engine light on has two unrelated problems in two days. Or maybe they have the only computer diagnostic system in existence that only shows one code at a time per run. Now they're telling me it's a unrelated Vapor canister solenoid, Completely unrelated. You can make your own call if that solenoid completely failed in the 10 miles to work after 12 years of driving unrelated to the previous day's work. $220.77 + 158.69 = 396.53 for day 3. At this point it's 100% on me and my choice. As the saying goes, "Fool me once, shame on you, fool me twice...". I just want out. That's $396.53 + 720.83 = $1,117.36 for just $34.88 for the original Coolant Thermostat code. I get it. That's their business model, it's how they conduct business and it must work to some extent. At least the Dealer uses EOM parts, no one there is making $150/hour and they have never done this to me. Outrageous prices, unreliable work and a big waste of your time. Based on my experience, your time and wallet are better spent going directly to the dealer or at least another reliable local mechanic.. You deserve better... and more importantly, so does your car. And of course, I took the car out the next morning for 10 minutes and yes, you guessed it, the engine light came on again for the 3rd time and another trip to Annie's Auto. I don't think so, I learned my lesson. I'll be starting over with my dealer NO MATTER THE COST. I don't mind paying for competent work at a reasonable price.