Totally professional . All my work was done in a good time period and was affordable . Thank you…read moreAntonio and Josh for being so friendly and helpful

Very happy with my service experience. i had an unexpected emergency issue with my coolant. they…read moregot me in with no trouble and were flexible to work with. i can feel a huge difference with my vehicle after their repairs and i felt the price was exactly what i would have anticipated for my issue. I felt like i trusted their advice and repairs, which is a great bonus!

This place is family owned and operated. Steve is the owner,he is ex navy. Him and his crew know a…read morelot about automotive. Prices are very reasonable. They are constantly busy,which means,repeat customers. Fantastic customer service Fast work. Highly recommend

From the owner: Vitas Automotive, conveniently located in Avon Lake, OH, is your trusted destination for…read moreprofessional and reliable auto repair. Owned and operated by Steven Vitas, an ASE Master Technician and proud Army Veteran, our shop specializes in a wide range of services, including brake repair, engine diagnostics, oil changes, transmission repair, tire rotations, and more. We pride ourselves on delivering honest, dependable service and treating our customers like family--never selling unnecessary parts or services. Whether you need routine maintenance or an urgent repair, you can count on Vitas Automotive to keep your vehicle running smoothly with top-notch care and customer satisfaction. Stop by today and experience the difference!

After 10 or more years, I have had it with Conrad's. There is not a time that I have something…read moredone, that they don't screw something up. Mad an appointment for oil change today and said I would wait. Normally when I make an appointment it is about an hour. Today I get there, and he says 2 1/2 hours. Went right over to Firestone, and they took me right in. No more Conrad's

Let me start off by saying I do 90% of my own car maintenance and repairs, but I've been to the…read moreAvon Lake Conrad's a few times for tires and and a suspension inspection. The staff here is honest and fair and I'd trust them to do repairs or maintenance on my car if I couldn't do it myself or didn't have the time to. Their tire selection is good and prices are competitive, and they do match online prices with sites like Tirerack and Discount Tire! The waiting room is nice and they provide coffee, water, pop, and popcorn! It's clean and welcoming. Nice place, Conrad's! Be sure to check Valpak for coupons to save on tires or services!

They are always quick, fair and honest. They send you a detailed list of items they found to fix on…read moreyour car, giving you the chance to confirm or deny any services. You can pay online, they can leave your key hidden in your car so you can come back and get it when they are closed. This is convenient considering they are open 8AM-5PM and that matches most work schedules.

I had a check engine light come on for my 2014 Mazda3 70,000 miles and for the first time decided…read moreto not go to the dealership and try a local shop and that's where the trouble began. $158.69 for Engine code diagnostics; crazy but everyone does it and someone has to pay for the equipment. Fine. NP. This is important later. One code for a bad thermostat: $34.88. $363 for labor! These guys are clueless mechanics or are making $150+/hour. So right there I'm not coming back. Mazda dealers charge less and they know what they are doing. Then an additional $138.40 for just a refill of coolant. Standard but it's piling up. Whatever, at this point I just want to get out with my car fixed. Day one: $720.83. I pick the car up and the next morning there's a 12" spot of coolant in the driveway. I give them the benefit of the doubt assuming they're just messy and it was in the under-body pan. Drive to work, next morning there's an 18" spot, call them up and drop the car off. They cracked the thermostat housing and fixed it free of charge. Day 2 wasted and I just wanted to get out of there. I already know what to expect from them. Drive to work the next day and the engine light comes back on again in the first 10 miles. Call them up and bring it back in: Day 3 wasted. THEY CHARGE ME FOR ANOTHER DIAGNOSTIC! $158.69. So a car that's never had an engine light on has two unrelated problems in two days. Or maybe they have the only computer diagnostic system in existence that only shows one code at a time per run. Now they're telling me it's a unrelated Vapor canister solenoid, Completely unrelated. You can make your own call if that solenoid completely failed in the 10 miles to work after 12 years of driving unrelated to the previous day's work. $220.77 + 158.69 = 396.53 for day 3. At this point it's 100% on me and my choice. As the saying goes, "Fool me once, shame on you, fool me twice...". I just want out. That's $396.53 + 720.83 = $1,117.36 for just $34.88 for the original Coolant Thermostat code. I get it. That's their business model, it's how they conduct business and it must work to some extent. At least the Dealer uses EOM parts, no one there is making $150/hour and they have never done this to me. Outrageous prices, unreliable work and a big waste of your time. Based on my experience, your time and wallet are better spent going directly to the dealer or at least another reliable local mechanic.. You deserve better... and more importantly, so does your car. And of course, I took the car out the next morning for 10 minutes and yes, you guessed it, the engine light came on again for the 3rd time and another trip to Annie's Auto. I don't think so, I learned my lesson. I'll be starting over with my dealer NO MATTER THE COST. I don't mind paying for competent work at a reasonable price.

They told us that they can do an a-line ent on your sprinter van and they lied and at this point in…read moretime they have no clue what the fuck they are doing

These guys are awesome! I bring my truck and trailer here for repairs. They're fast, affordable,…read moreand can fix anything. If you're a truck driver this is your one-stop-fix-it-shop. They're even smiley and friendly here. I know what you're thinking, "Why is that a big deal?" Well, if you've ever been to the Cleveland area you'll remember that friendly smiling faces isn't exactly what Cleveland is known for. Talk to Pat in the Truck Department. You won't find better customer service!

I took my Audi there on the spur of the moment. It had issues with the lights. They told me they…read morewould take a quick look between appointments. Luckily, their top-notch electrical guy was there. He took a look and then worked on the car for about 90 minutes, but he figured out the problem wasn't bulbs, ordered a part so the brake lights worked again and fixed a minor secondary problem at no cost. I'm heading back for a new wheel and to replace another turn-signal switch. These guys are good...it's worth the drive from my place downtown Cleveland.

They would not honor tire warranty. The guy at the desk seemed full of it took 2 hours with…read moreappointment to get tires changed. Left feeling ripped off will not go back. Got in car and door was full of grease from mechanic's hands they do not care about customer service.

High pressure sales tactics to use synthetic oil in my car. I had to consult the owners manual to…read moreconfirm the manufacturer recommended synthetic blend. They were very rude and offensive when they couldn't upsell me and I won't go back.

Had my oil changed at Take 5 today. I have never had this happen before, but a few hours after I…read morepulled out of my garage there was a big oil spot right under where they replaced the filter. I am going to assume it is not leaking, but the least they can do is catch the oil that splatters when you remove the filter. The other thing they need to do is wipe off the surrounding area. I can tell you I won't be going back there again.

Honest, reliable, and all round great! Did I say honest, already?…read more These guys are amazing. They will give you an honest quote and never try to up charge. We took our car there for a thermostat issue. They fixed the issue in the same day and the price was reasonable and better than your commercial/name brand garages. Similar issue popped up a week later. I called and they looked at again and fixed the issue at no charge! Highly recommend for any mechanic needs!

My Crown Victoria has been having its oil light flickering while stopped in drive/reverse. it…read morehappenes when the engine is low RPM after a while of driving. I brought my car to here for a QUOTE. I thought my oil pump was the issue, so I was going to diffrent shops to quote it. Well they decided to REPLACE my oil sensor without contacting me and charged me $164 the sensor was already replaced and I told them that. The next day i went to work and the issue was present, still.