My 19 year old teenaged daughter, who is a student, took her 2005 Honda Accord (almost 20 year old…read morecar) to your location and she requested for the "cheapest oil change". The manager on duty (Buddy) told her that the dealership recommends the synthetic oil at $85 per oil change! It doesn't matter what the dealership wanted, she wanted the cheapest oil change. We all know that the 20 year old car does NOT need an $85 oil change! She felt intimidated and pressured and did not realize that she had just paid for an $85 oil change. I called the next day (today) and spoke with Buddy who refused to credit her the difference between the $85 oil change and the cheapest oil change (a difference of $40). I didn't want a full refund, just a refund on the difference. Buddy refused to refund her the difference. I own a business as well so I understand upselling and commissions. The Take 5 employees told her she needed new wiper blades, air filters, blah blah blah. She said, "I'm a poor college student. I don't want any of that. I just want the cheapest oil change please." They still proceeded to give her the $85 oil change. I promised Buddy that I will post negative reviews, fill out the survey, blast this experience on social media and all of the Aggie Network. I'll tell all the Aggie Parents to never send their college students to Take 5 Oil change. We all know how strong the Aggie Network is. I didn't want anything free, but I gave him a chance to refund her and make things right with her, but he refused. So here I am, I'm going to post negative, yet honest reviews on yelp, the Better Business Bureau, social media, twitter, etc and I will share my terrible experience with every Aggie parent I know. Your business is unethical, overpriced, and I would never recommend anybody going to your establishment, especially if their child is a young 19-year-old girl who drives a 20-year-old car who simply requested for the "cheapest oil change".

Charged me extremely high for a full synthetic oil change, then took my transmission dipstick out,…read moreeven though they had no reason to be messing with it, then didn't put it back in and I'm now missing it. Terrible, wouldn't recommend to anyone.

I can't say enough great things about Mobil 1 Lube Express on Wm J Bryan, in Bryan, Texas. I have…read morealways used them for my oil changes, but went to another place instead last Saturday, out of convenience. After leaving the other place, my check engine light came on and when I went back to have them fix it, they stated that it wasn't something they did and wouldn't pursue the problem. In desperation, I went back to my old faithful Mobil 1 Lube and asked them if they had any clue what was going on. In 5 minutes, they had fixed the problem which was caused by the other place. It turned out that the other place didn't properly reinstall the "air box" after checking an air filter. Mobil 1 wouldn't even accept any money from me for fixing what the other place messed up! ( I wrote a separate review for the other place as to not cause any confusion). I will continue my loyalty to Mobil 1 and NEVER trust another business with my car again!! THANK YOU, Mobil 1

Quick service, friendly techs. Price point a bit high if you use Mobil 1 oil but not higher than…read moreanywhere else in my experience

I had to have my daughter's car towed to the shop on the day they were closed. They were kind and…read moredidn't mind when they open the next day to see an extra car in their lot. They were flexible with my daughter's class schedule and even offered to pick up the car key from her. They were able to diagnose the issue, made some observations and advise us on what need to be done. Estimates and detailed suggestions were given for us to make a decision on what to do. Repairs were done in such timely manner that my daughter was able to get there before closing the next day to pick up the car! They were courteous, efficient (!!!), professional, and kind in all the interactions we had. I'm so thankful to find them on yelp when we were in a panic!

They explained everything kindly, and I believe they're honest. They didn't make any unreasonable…read moredemands and gave good suggestions on what was needed. I'll definitely come back here if I have any issues with my car in the future.

I have gone to this lube center for a couple of years, now. They have never disappointed. However,…read moreI recently came in for an oil change. I was past due according to my mileage and the date since last serviced. The guys there checked my oil, and one came up to my window and told me that my oil was still really good, so it didn't NEED to be changed yet. He gave me the option of changing it anyway, or them just getting me a new sticker and sending me on my way. Meanwhile, another worker was checking my tires. He checked all my pressures and filled the tires to the appropriate pressure. He showed me an area where I had a piece of plastic stuck in my tire and told me that I should get it to a tire shop as soon as possible because my tires still looked brand new. I thanked him. You don't run in to people every day that are just looking to do the right thing. These guys could have made an extra buck on changing my oil, anyway. They sent me on my way with a new oil sticker, on the house, and a smile on my face. Thanks guys!

I've been to this location several times now as its close to home and the one on Southwest Pkwy a…read morecouple times too. Other than being convenient to home, which YOU don't care about, I dig it because the staff, though all male from what I can tell ( maybe I just never run into the ladies) is not in-your-face or pushy. We ladies hate going to places where the staff is condescending. While I am not a gearhead, I know the specs on my particular car, the tire specs, how many motor mounts there are as opposed to how many on my other car, etc. I have a general idea of when i am getting bullshat. Even if I DIDNT know anything about cars, it's still inappropriate to treat people that way. You don't know about treating cancer, but if your oncologist treats you like a moron when you need his help, he's not fit for the job. So I never get that sense from these folks. They're courteous and the price is reasonable. For peripheral things it can be cheaper than your dealer. They wanted twice as much at the dealer to change the rear differential fluid, for example. They seem to have days when women/seniors/veterans get discounts, yay. To the reviewer who had to wait 'too long', I don't know what to tell ya..it's like any other lube place, you drive up, you get in line. If the line looks long, come back another time, you know? Or go to your dealer where you get an appointment time but pay more. (Bring cash if you tip, btw. They cannot add it to your credit card and I felt like a skunk when at least three people descended on my car and all I had was one five dollar bill cause no one uses cash anymore. You guys should campaign your boss to change that).

Paid for diagnostics & was told I would get a print out of all the codes. I went to pay & pick up…read moremy vehicle & no codes were giving to me . Larry's excuse was the mechanic didn't write them down . So now I'm out $105 & I'm suppose to go off Larry's word on the problem with car

I have gotten two repairs done at Pete's. I had to get a tow on Christmas Eve and they were very…read moreaccommodating and able to get a fast turnaround despite the holidays. That was a new starter. More recently I needed brake and steering work done and they provided an excellent value compared with the dealership. It took a little longer than desired, but worth it! Highly recommend the friendly folks at Pete's!

They arrived for a lockout thru my Good Sam Roadside Assistance. They showed up quickly. They were…read morevery kind and got the job done quickly.

These guys are crooks. In the 30 minutes I was their shop I witnessed them quote 2 different people…read morefor over 4k in repairs. They mis diagnoses my vehicle twice for thousands of dollars. Confronted them and they left my vehicle in a much worse position than what I brought it in for. Stay away from these guys and any shop in Bryan Texas.

The best customer service I've ever had! If I had $100 I would have gave it to Montrell no…read morequestions asked!(sorry if I misspelled your name.) I was in the empty lot next to take 5 cause I had a flight tire and I didn't even ask, he just came over to the parking lot and helped me. I don't know what I would've had to do if he wouldn't have helped. With extenuating circumstances I would've been sleeping in my car if he wouldn't have helped.

Came in for a quick oil change. Cones blocking all driveways. Staff came ambling out of office…read moreafter a few minutes. When they asked me to "pop my hood", I requested help due to lever being in difficult place ( Volvo CX90 lever located near foot petals). The head guy rudely told me my hood could not be opened. After I explained where lever was located, he told me I could go somewhere else if I didn't like his attitude. After 20 minutes they finally finished changing the oil. When I requested they clear the need oil message on my car, I was informed they did not do that. Will NEVER go back again. To many other choices available to put up with inferior service and bad attitudes.

I was heading back to Conroe Texas from Arkansas. One of my tires started losing pressure and I was…read moreout in the middle of nowhere. I managed to make it to Neno's. I then learned that I had no spare tire. My rear tire was in terrible shape. The young man got me back on the road and home safely for only $38.Finding Neno's was my good luck for the year. Such a pleasant experience.

Absolutely would recommend to anyone I cared about. It's hard to find a trusted mechanic especially…read moreas a young woman. Nino has always made me feel that I was in good hands and at a price he is more than worth. I believe I have found my mechanic for life! He replaced my entire engine for $600 once I found one to fit he has patience and works with you. Even after the car was acting up I gave him a call and without hesitation was ttold to bring it in. Other places wanteD at least $100 just to look at it. Another local shop quoted me $2,500 with half down without even looking at my engine and after a month he hadnt even touched it. I was lucky to find Nino when I did. Thank God for him.