They made a note in there system saying that my oil pan plug is bent. Today technical did not look…read moreat the notes and now I have a oil leak. I posted a video of how the oil is leaking.

I drove in for coolant and power steering service when they first opened on a Saturday morning…read more They had me in and out within 45 minutes for that. While there, though, they had a tire special, so I decided to get the tires replaced. They beat the competition in the local area as far as price goes. Once again, no appointment, but they got it done before noon. I'm happy with the service and responsiveness. I'll be back!

You don't get what you paid for.Told them my airbags were leaking. Tony said they could get a…read morekit would be about a thousand dollars.. picked up the car after hours. Had already paid over the phone. After driving the car started to ride like a two horse wagon. Called them back and they said I ask for shocks which was a lie. They would not make it good so I paid a 1000 dollars for two shocks. Took it to Lilly automotive and got repair done correctly. Don't ever deal with John at c&g.he will take your money and swear these are the parts you requested.. find a honest mechanic. I suggest you don't use this company as they will take your money and leave your car in the same shape you brought it in. Don't pay up front until you drive and test the car. Doubt they will let you test drive before taking your money. John talked to me like I was a child. Don't use this service unless you like giving your money away

2nd time coming back in need of a water pump replacement. This crew has gained my trust. I…read moremistakenly had the dealership install an aftermarket water pump and it failed in 2 years. I requested only OEM water pump and with no hassle they took care of it. Understandably, it took a couple days to get the part but I was happy to wait. Price was very fair and I'm delighted to have found some great mechanics. Thank you.

I brought a sedan in for a tire rotation and balance. They got the car in within 20 minutes of my…read morearrival. Everywhere else said it would take 2-3 hours. I thought the price was reasonable and the work seemed like it was done alright. The attendant was friendly and knowledgeable. I'd take the car back again.

Called to schedule appt for tires to be rotated and balanced. Was told to come in. Got there was…read moretold it would be hour to hour and a half ...grrrrr... just lost my business

Came to have some aftermarket wheels + tires taken off and factory wheels + tires restored. Mike…read moresaid that I would need special jack pads for my car (Tesla) and so the work couldn't be done. He agreed to remove the old tires from the original wheels so that I could easily transport them in my car to the Tesla dealership. He didn't even charge me. Nice to know these guys care about the customer and not just making a buck. I will definitely come back for any tire needs for the other cars in our family.

Well I screwed up and scheduled an appointment at this FCAC again. Only need an oil change and…read moretires rotated this time. How bad could it be? I knew it shouldn't take more than an hour and that's being kind. Unfortunately, I knew I was in trouble when I saw it was the same slow moving tech jump in my truck to get started. The same one it took 4 to service previously. Well, we're into hour 2 here with no end in sight. It's just a dang an oil change and simply move the back tires to the front and vice versa. Why does it take 2+ hours??? If it wasn't a fleet vehicle I'd get it ALL DONE in my driveway in less than a half hour. Maybe it's time to start a bonus plan on how many tickets they get done in a day. The current structure can't be good for business. Or possibly move the slow moving tech into the showroom. He's costing you money. My next service will be anywhere but here!!!!

They are the best at what they do and the guy at the front counter with the beard is the best…read morecustomer service person ever

Learned a very important lesson coming to this shop. Do not ever tell a mechanic you need a…read more"general checkup". If they are dishonest, they will try to sell you services you don't need. They recommended a new alternator, I watched a few YouTube videos on how to test operation of alternator--alternator was good. They recommended new brake pads--I just had the brake pads changed a couple months prior and had about 8mm thickness. They recommend spark plugs--this was valid as they never had been changed before--watched some YouTube videos and did myself. Recommended air filter--had a brand new one as I change it once per year. Recommended coolant exchange--just performed this about 9 months prior. Recommended power steering fluid exchange--after some research, found out my vehicle has electronic power steering, so there is no fluid! I paid $120 for a very important lesson--learn how to perform the basic maintenance on your own vehicle and go to a mechanic when you actually have a problem. I had far better experience at M&S Automotive. I cannot recommend Precision Tune as I feel it could be a money trap.

I've been to this Precision tune many times and they've never disappointed. I took my car to get…read moreFreon put in the AC because it was blowing hot. Well... a couple days later it was no longer blowing cold after they had added the Freon. I took it in this morning and they told me that my compressor needed to be replaced and it was leaking. My problem is I spent $250 for them to do some hundred dollar evaluation for what? and charge me 149 for Freon.I'm out $250 because they have no way to check for the leak before adding the Freon and then if it leaks out you're just out of luck. I asked them why that's the way they did things and why not check for the leak beforehand and before adding Freon so it doesn't get wasted and they said because they don't have the equipment to do it the way other places do so what I wanna know is why are they doing it then? Why not tell the customer these things beforehand like hey you might be out $250 if you do have a leak but we have no way to tell you that until you spend the $250 so it's OK to take a customer's $250 and basically watch it fly out the window?I guess so. I was then told it would be $1700 for a new compressor. I will not be back.EVER!

Mike and Steve, father and son know their stuff. Honest as the day is long. Friendly, and at a…read moremuch lower price than I was getting at Hughes Honda or Walsh Honda and I believe they did every bit as good of a service or better. They are now my ONLY go to shop.

The absolute best customer service I have ever seen with a automotive company! My sons truck drive…read moreshaft broke late one night. Since he is new to the area the tow truck driver took the truck to M & S, we didn't have anyone we had worked with in the past. The absolute BEST hospitality ever! I called on a Saturday and left a message. They were closed so I didn't think I would hear back until Monday morning. Saturday night the owner called me himself. He knew I lived over a 1,000 miles away and wanted me to have piece of mind over the weekend.......I couldn't thank him enough!!! He took great care of the truck and had it back faster than we expected for a VERY reasonable price!

Kyle Tubbs the assistant Service Manager for Hughes Honda was my representative for a Warranty…read morerelated repair. He was super friendly and informative regarding the diagnostic and repair plan for my car. He kept me informed of the progress of my vehicle over the phone. Upon pick up instead of waiting for a tech to come around to go pull my car from the shop he went back there and pulled it up himself. 6 Star Service and a friendly Manager that clearly is contagious in the shop.

Absolutely terrible customer service Lauretta Smith and staff ! Took my car in for a routine oil…read morechange and they recommended the brakes and rotors be changed. I agreed for the repair and oh how I wish I did not ! Couple day go by with family and kids in the car the caliper falls off locking and engraving the rim and no telling what other damages it caused. Had to get it towed home Hughes came out to put a bolt in and drove it to the dealership which was maybe 5min away. Just to bring it back with more problems every since it has been riding rough and they don't want to replace any of the parts that were damaged cause by HUGHES HONDA missing a bolt that cause this whole disaster ! Please I recommend do not going there but go at your own risk ! FYI they are PRIVATELY OWNED let that sink in !

Tires. Auto diagnosis and repair. Never have we been treated better as a regular customer…read more Raffield's on Watson Blvd. Warner Robins, GA is staffed with professional, well-trained staff that get the job done in a timely manner and are very reasonable. And did I mention that if you only have one vehicle and the job is going to take awhile, they will take you home and then come back and pick you up? Truly service like we experienced decades ago.

They examined my 04 Lincoln Aviator and told me what's best for it and saved me a ton of money.read more

We was on the way to Colorado when our car started leaking oil and seen that this shop had great…read morereviews,called them as soon as they opened and they told us to bring it by they checked it out very fast and friendly people highly recommended