Very satisfied with the new tires I had installed at a very fair cost. I also cannot say how much I…read moreappreciate their honesty. I was told by another garage that my brakes were bad and all needed replaced, rotors as well. Goodyear checked and advised that my brakes were not only fine, they were in excellent condition. Very satisfied and will be back!

Today my van was brought in and I hadn't done a tune up. We had an unusual issue. They handled it…read morereality great and I recommend them .

The oil change was fast and very good but was 100. Dollars for an oil change. I personally can't…read moreafford that much.

Do not get your radiator flushed. I had mine done may 2023. Vehicle was fine before I drove it into…read morethis location. After oil changed tech recommended radio flush. The next day my van ran hot over heated on way to work. They refused any liability on damages done. Will not do businesses with them anymore as well as family and friends.

Brought 2 of our vehicles here to have the tires swapped. A few minutes after arriving they told us…read morethey couldn't swap them because they were all wheel drive vehicles and tires were different sizes (going from an acadia to explorer). My husband and I have both worked in the auto industry do we already the tire sizes were able to be swapped, and for that matter both our vehicles are front wheel drive! My husband asked to see the vehicles while they were in the air (to double check), and sure enough FWD. He asked the girl who checked us in if she could just let tech know to double check before they give customers wrong info. She pulled the tech aside and told us tell him yourself, so my husband did. Tech had nothing to say except "ok" and gave him a dirty look. There was no "hey we were wrong we apologize"... just nothing. When cars were done my husband tried to tell the tech have a good day and he walked away and didnt even acknowledge him. We came here because ive been a customer in the past and never had an issue. 1. Not having the knowledge to know the difference between AWD and FWD - not good if youre in the vehicle repair business. 2. Not offering any kind of apology when it was YOUR mistake, just bad manners. 3. Walking away and not acknowledging a customer who was polite but pointed out your mistake and told you that you were wrong - unprofessional. We wont be back.

We bought 4 new tires in December 2024. Four months later one of the tires had 2 bubbles on the…read moresidewall. We were told that hitting a curb caused the bubbles. They would not honor the warranty. Today, we saw 4 bubbles on the side wall of another tire. Again they wouldn't honor the warranty. I would never recommend buying anything from B&R. I would recommend True Tread. They were honest and helped us with all new tires. I will always buy tires from True Tread Tires in Canfield.

Tim did a great job on my car. Liz is very helpful with everything. As far as price, it was at…read moreleast on third less than quoted elsewhere. they did a great job ! thank you

Went there last year to get my rack and pinions fixed. Few weeks later the rack and pinions broke…read more Was hard to get ahold of them to correct the problem. They were out of the office for a week with the flu or something. Skip to now a year later and my car is doing the exact same thing! Of course when I called on Tuesday of last week they were off because of labor day. They said they would return on Monday. I called on Monday the lady told me she would tell them and call me back. She never called me back. Called yesterday and she said she forgot to tell them. She would talk to them and call me back. She never called me back. I called 3 times and no answer. I called twice this morning and no one answered. DON'T TAKE YOUR CAR HERE!! These people do terrible work plus not once did I see or meet a mechanic. My car was just sitting on the lot and I was greeted by some woman in the office. There is a reason these people have no ratings!

Steve and Jim are the most knowledgeable mechanics in Northeast Ohio. They know their stuff and…read morethey get the job done well reasonable pricing and get your car back before you know it

They patched my tire a while back, great guys, great service. They worked through lunch to take…read morecare of the tire! Thanks guys!!!

My dealership told me I needed new tires. I stopped at True Tread to get a price. I was greeted by…read morethe owner who looked at my tires, then showed me what new tires would look like and told me he felt I didn't need new tires currently. He could have sold me 4 new tires and I wouldn't have known the difference. Appreciate his honesty.

I needed four new run flats. So Thursday night all my tire lights were coming on after I was on…read morevacation. I called ( 11am Friday) them the next morning. They ordered four new tires and had them put on before 5 PM on Friday. I am so grateful that they made that happen for me so that I was not stuck without a car all weekend. That is what I'm talking about. Do you know how amazing that is to me? These guys have been working on my cars for as long as I can remember. They have never let me down. That's his family an amazing customer service.

I just realized for the headlight replacement and for the reverse light replacement at Walmart…read morewould've cost me $17.50 not the $140 that these guys charged. That was my mistake it'll never happen again.

Went in as a new customer for an oil change. Jenna welcomed me-…read morevery friendly and helpful. I had some repairs that were pointed out to me by the technician. I had no idea that the repairs were so bad. They also inspected the car after it was repaired. They have a new customer!!

I had an issue with my back brakes on my Chevy Truck. I was told that I needed rotors and pads. The…read moreprice for the repairs was $399.00 out the door. To save my life there's always something else that will need changed, repaired,etc. I was told my drivers side rear caliper was defective. Another $50.00, which took my total repair cost to almost $500.00. The office manager said they will repair the problem for no labor charges, just $50.00 for the new caliper. I was not good in math when I went To WGH High school, but $399.00 to almost @$500.00 for the entire repair cost was much more than I was told. This is where they get you as a customer. The guy that worked on my truck was damn good in his work. So I guess life goes on.

I went for a front end alignment. Couple weeks later I'm still having problems so I went to…read moreanother shop and found out they did not even fix my car !! And on top of that when I was at Midas, they told me I needed new shocks and struts as well. When I was at the next Car Shop they said I did not need new struts and shocks . So Midas was lying about that too. However I contacted the district manager, and I did get a refund.