Fast arrival! Great owner who explains everything thoroughly so you understand the entire job and…read morewhat needs to happen. We had level 3 water sewer damages... and Louis was the most patient guy and hard worker. Always on time! I would hire him before anyone else- hands down! He cares about people! Very personable- This company beats most other places is pricing too I was told by others and in comparing. Very personable! Highly recommend! Speak to Louis! He's the best! Thank you Louis!!~ Uses his time efficiently. Always right on time. Comes immediately to residents- doesn't rush you. Helps you understand what is needed and the process. Very knowledgeable and smart! Good work ethics!~ I highly recommend this business for anyone who endures a level 3 Sewer Water Damage in their home or apartment. Highly recommended!!~ 5 Huge Stars! 10 Stars!! +++++

I had a water damage in my home due to a toilet overflow. I called this company and they came out…read moreto help me take care of all the damage. They found water in places I wouldn't even know to look. They have specialized equipment to help locate all the wet building materials. They also do in house Reconstruction which is nice. Will update with pictures once my home has been completely put back together. They made quick work out of the water damage portion and Luis already has the ball rolling for reconstruction. Definitely glad I called Home Damage Medics!

One morning, I woke up to a lake in my kitchen. I called PSWR and Matthew immediately responded. If…read moreI were to use one word to describe Matthew and his company it would be, "Godsend." Matthew is one of the very few people I have dealt with that understands business is still about people. He educated me on my specific situation and proposed an honest assessment along with a solution to my specific problem. In addition to lowering my anxiety and solving my problem, he went above and beyond by providing me with ideas and further insight on options to help identify water leaks before they turn into a nightmare. He also made recommendations on contractors for my kitchen restoration as well as home owner insurance companies. I've never met anyone as passionate about mold as Matthew. Enthusiastically, he explained how mold grows and what it does in order to multiply and protect itself. It was actually quite fascinating. There is no question Matthew gets it. He understands his business and he understands people. He listens to his customers, is empathetic, and he charges fairly. He responded immediately, listened, reduced my anxiety, educated me, and executed his work flawlessly. He is my "go to" for anything water damage related moving forward. ServPro who?!

A couple years ago I reached out to Puget Sound Water Rescue for an issue. I was very satisfied…read morewith the service from that experience. So, when my portable AC leaked onto my flooring last night, I knew who I was going to contact. I called when they opened, and found out that he was booked for the next week. I decided to send him a message to see if there was a company he would recommend to me. He actually responded immediately and said that he'd be able to squeeze me in! You have no idea how grateful I was to hear that. He gave me two time options, and called me when he was on the way. I had no idea how much water had made its way into my flooring, so I was preparing myself for the worst. Turns out, it didn't end up being a catastrophe! Matthew used a thermal camera, and a moisture meter to inspect for moisture on the floor/subfloor and flex ducting. Once again, he was thorough at his job, and in his communication. It's difficult finding people that take pride in their work, are trustworthy, and do a great job. I've had quite a few companies do various types of jobs for me, and there are only two who I'd recommend. Mathew with Puget Sound Water Rescue is one of them!

I highly recommend Blaine and the Drytech team. I was introduced to Drytech from my PEMCO claims…read moreteam when my refrigerator leaked and damaged the kitchen and basement. The team was very professional, timely, communicative and knowledgeable. They not only dried out the damaged areas but they put everything back together with excellent care - floor replacement, trim work, drywall, texture, painting. Their attention to detail was incredible and care for the finish work was exceptional. I greatly appreciated the work they did and their constant communication and guidance in the process. I highly recommend Blaine and team for your home projects.

Blaine and his team at DRYTECH were so great to work with when we had a water leak in our garage. I…read morecalled PEMCO and the adjuster immediately referred me to DRYTECH. They were there the next morning, knew exactly what the issue was and how to repair. They kept us in the loop the whole time. They did the repairs while we were out of town and Blaine even came over around 11:00pm the Saturday night we got home, to turn the water back on for us. He insisted on coming over that night. If you ever have a leak anywhere, I highly recommend DRYTECH to do the repairs. They are great !

We had water damage in our basement that had been dried by another company. The night before floor…read morecontractors were scheduled to come to our home, David cold-called us about replacing the flooring. He was able to come out that evening to provide an estimate, which we appreciated and accepted. We later discovered that this visit resulted in an after-hours charge of nearly $500, something we were not aware of at the time. While at our home, David discovered that some areas had not been completely dried by the first company. Because we had an active insurance claim, and with our permission, he immediately arranged for his crew to continue the drying process. At first, we felt he was knowledgeable, responsive, and genuinely focused on our needs. Our insurance company requested that a third party inspect and confirm some of the issues David had identified. David insisted on being present during that inspection. The situation was uncomfortable, and we were later surprised to see an additional $119 charge for his involvement. Five days later, we contacted the original company about their failure to completely dry the affected areas. They acknowledged the issue, wanted to make things right, and asked for the opportunity to earn our business back. We therefore notified Green Planet that we were ending their services. Unfortunately, this is when our experience changed considerably. The tone and attitude toward us became harsh and uncomfortable. Although we had understood that the mitigation work would be handled through our insurance claim, we were suddenly told the bill needed to be paid by us immediately. We were also contacted by a collections company and told that if the bill wasn't paid by Friday, a lien would be placed on our home. We were disappointed by the way the situation was handled. Our initial impression was that customer needs were the priority, but once we decided not to continue using the company, we felt the relationship changed dramatically. Our experience is ultimately a reminder to carefully review all charges and understand the payment terms before allowing work to begin--especially when insurance is involved. Updated Review -- Originally 2 Stars We initially left a 2-star review because of our experience with Green Planet during a water-damage situation. We had significant concerns about several charges on our invoice, the handling of our insurance claim, and the way our relationship changed after we decided not to continue with the company. After seeing our reviews, Green Planet reached out to us and asked for the opportunity to make things right. We had a lengthy conversation, they listened to our concerns, and they offered to refund $500, which represents the charges we had disputed. I appreciate that the company was willing to listen and take action. Because they made an effort to address our concerns, I have changed our rating from 2 stars to 3 stars. That said, I do want to be honest that this resolution came only after we had posted our concerns publicly. We had previously tried to resolve the issues directly, including asking the company to work with us while our insurance claim was being processed, but we did not feel heard at that point. I'm glad we were eventually able to have a productive conversation and reach a financial resolution. My hope is that Green Planet will take this experience to heart and improve communication with customers from the beginning--especially when dealing with stressful situations involving water damage and insurance. Our original experience was disappointing, but I do appreciate their willingness to come back to the table and try to make it right.

I couldn't recommend GPR more! They provided a solid quote and stuck by their commitments. They…read morecame out to do the work as scheduled and professionally completed the job.

I submitted a request for a quote on yelp, and they responded quickly and were SO generous with…read moretheir time, as I had a lot of questions. I was looking for a company to rip out my carpets (that i thought had mold), and wanted it done the right way to contain the contaminants. Mark and Nataliya know their stuff! They came out to our house to inspect it, explained everything, were courteous and patient, and I couldn't be happier with their service. We ended up not needing our carpet ripped out, but based on their knowledge and affability, I would HIGHLY recommend them for any remediation needed!!!

From the owner: We are a locally owned water damage restoration company in Maple Valley, with a background in…read moremicrobiology. Our major focus areas are on continuing education, cleanliness, process, documentation and client communication. Your home and business are likely your biggest financial asset and we want to help make sure your post-loss documentation helps prove it has been restored so that you can preserve the value of your home or business.

Ivan, Jesus and Brandon were amazing from start to finish. We had moisture enter the house due to a…read moreroof leak, and these guys were professional and thorough throughout the entire remediation process. Jesus and Brandon were respectful of the space -- for example, when they had to take down some heavy closet doors and lean them against a wall, they put a cloth between the doors and the wall so as not to scratch the wall. They suggested fixes that in my mind went above and beyond, such as putting a layer of primer on the sheathing to help it resist moisture, should my roof leak again in the future. Hopefully I'll never need them again in the future, but if I do, they'll be the ones I call first.

We had a pipe leak in the basement in Oct 2025. Robinson restoration could not finish the job even…read morein 3 months. They abandoned the project half way through, we believe because of the way they were handling their sub contractors. This was hands down the worst business experience we have ever had in the Washington area. The employees lacked basic business etiquette, and the Project Manager and Finance Manager were incredibly rude to both me and my wife. Key Issues: Mis-diagnosed the issue big time even after we repeated telling them the root cause and area of the problem. We feel they intentionally did that to increase the scope of the work. They tore down upstairs bathroom completely without even properly checking the root cause. There were no issues with the upstairs bathroom. They did not tear down the actual place where it was leaking, this was unbelievable to us. Drove us completely nuts. Abandonment: They left the job halfway through and never bothered to check back with us, failing to complete the work they promised. Hostile Behavior: Instead of resolving the incomplete work, they threatened us and sent a lien letter to our house. This aggressive approach is unacceptable. Project Manager yelling and screaming on the calls with all filthy, profanity and inappropriate words. Staff Turnover: They fired more than three employees who had been dealing with us very nicely, which further disrupted the project. Subcontractor Issues: Even the subcontractors they hired seemed unhappy and difficult to work with. Advice: Do not trust these guys with any big jobs. If you value your peace of mind and want a project actually finished, look elsewhere. I have the pictures and videos of our project to prove their Incompetency and also the threatening letter they sent us Hope you guys understand. I was all ready to file a case BBB. I will soon post the photos of the sloppy job they did.

I contacted this company after a sewage backup in my garage and was extremely impressed by their…read morehonesty and professionalism. The technician took the time to inspect everything carefully and explained that, in his opinion, a full professional decontamination was not necessary for my situation. Rather than trying to sell me an expensive service, he gave me practical options, including a simple bleach-and-water cleaning if I wanted extra peace of mind, and even said that if it were his own garage, he probably wouldn't do anything further. I had received another estimate that was nearly $4,000 for essentially the same situation, so I really appreciated the straightforward advice and the fact that they put integrity ahead of making a sale. It's rare to find a company that is willing to tell a customer that they don't need to spend money. I wouldn't hesitate to call them again or recommend them to others looking for an honest restoration company.

In November of 2025 I had a leaky hot water pipe that needed to be fixed upon a plumber…read moreaccidentally penetrated a cold water line and flooded my while apartment when I arrived to my apartment I was met by Remington he quickly filled me in on the severity of the situation and what they had done and planned to do although my apartment complex did not take the matter seriously and I am continuing to deal with the consequences I am forever grateful that 24/7 flood and fire for their time and professionalism in the matter. When my apartment complex did not want to help clean the flood and all the water damage 24/7 flood and fire left their equipment at my home for me to use over the weekend when they did not have to as a way to assist to mediate the situation. If ever there is a problem you all have I would always recommend this company

I've used this company multiple times for water damage and issues in our home, and they have been…read morefantastic every time. They are incredibly professional, reliable, responsive, and easy to work with. They've also been extremely helpful navigating the insurance process, which made an already stressful situation much easier. I wouldn't hesitate to recommend them to anyone dealing with water damage!

Sean of SSWR is amazing. We had a pipe burst that flooded our whole downstairs during the cold snap…read moreand Sean drove out of his way to come take a look at our house the same day. He gave us an honest assessment to compare with the insurance adjustor, provided a ton of helpful additional info to two panicked first time homebuyers, and even brought out a dehumidifier for us until we could rent more. He was too booked out to take our mitigation job at the time- and was honest about that which is rare- but checked in with us to see after the fact to see how we were doing. He really does care about people making the best choice in a crappy situation. My whole family works in the building trades and you can just tell when someone is passionate about their work and treats the homes of their customers like it's their own. You can spot transparency and honesty from a sales pitch. Sean is someone I would absolutely trust to work on my home.

I have a rental home that I needed the crawl space cleaned up and repaired due to rodent activity…read more We called this company up after seeing a 10% off coupon in the mail and they came out in late May and gave us an estimate. So far, so good... Then a couple weeks later when we were ready to have the work done, I called Crawl Space & Attics NW. I called in the middle of the day, during their listed working hours. No one picked up and it went straight to voice mail. I thought it was no big deal and I left a voice message letting them know I needed to get that work done and gave them my contact information (which they should have had on file from the estimate). No one called me back all day. I called them again several hours later and a lady picked up the phone, took my info (and no mention of the voice mail I left earlier), and said someone would give me a call back later that day before the company closed to set a date. No one called me back that day. Afterward, I called two more times during working hours on other days. No one picked up and once again I left voice mails with my info, being polite but stressing the urgency of needing to get the work done soon (as I was selling the rental home). In the end, I have been very disappointed with this company. It is not that hard to call a customer back, and the fact that they don't appear to care about returning calls or booking new business raises serious questions about how the company is run. But it has worked out better for me. After not getting called back by Crawl Space & Attics NW, I called another company and I got ahold of a live human being. They were very nice, came out the next day to do an estimate which ended up being $600 less than the estimate I got from Crawl Space & Attics NW (even with their 10% off coupon)! And that company was able to come out the next day to get all the repairs done. Had Crawl Space & Attics NW called me back and did the work they proposed, I would be giving them a 5 star review and would have given them even more of my money. However, if this is the way they treat customers, they won't be in business that much longer.

Great response to a partial redo. We called and from time I called till time the they showed up…read morewas just 6 hours. Completed the job in 35 minutes. Fast and friendly and a job well done.

When our upstairs bathtub plumbing failed, it took our entire bathroom and most of our downstairs…read morekitchen ceiling with it. Having been through insurance-related water damage before, I knew I needed a construction company I could truly trust. Boulder Peak was the sixth company I interviewed--and the last. The moment Moses explained that they work directly with insurance companies, I was sold. He came prepared with an incredibly detailed estimate using the same software insurance adjusters use and fought hard on our behalf, from securing two coats of paint when insurance wanted to cover only one, to submitting change orders to bring our electrical up to code. Moses and Helaina were also fantastic design partners. They guided us through every decision, created multiple 3D renderings, and were endlessly patient when we changed our minds (more than once!). They even designed custom shower glass to accommodate our upgraded bench. The crew's workmanship was pristine--and that's saying a lot because I'm very particular. Today, we couldn't be happier with our new bathroom. I would 100% recommend Boulder Peak to anyone needing construction work, insurance-related or otherwise.

We hired this company after finding them on Yelp to address a drainage issue that had caused our…read moregarage door beam to rot and sag. They took the time to investigate the problem thoroughly. Moses, the owner, brought in a certified structural engineer and identified that the garage hadn't been built to code, which contributed to the damage. They explained the scope of work clearly, including the need to rebuild the front of the garage and the deck above it to resolve both the structural and waterproofing issues. While their estimate wasn't the lowest, they were transparent about pricing and focused on doing the job properly rather than just a quick patch. Mauro, who led the on-site work, was methodical and took real pride in his craftsmanship. The crew stayed focused on our project instead of jumping between jobs, and they communicated well, always checking in about schedules and making sure things worked on our end. The repaired garage looks brand new. More importantly, it's solid and dry even after several rains. When some old wall stains resurfaced, they promptly returned to confirm there were no leaks, and repainted the area just to keep things perfect. We've already recommended this company to a friend and plan to work with them again next year. Moses, Helaina, Mauro, and the whole team were professional, communicative, and reliable from start to finish.