We are at the tail end of a partial basement remodel and our contractor discovered black mold under…read moreexisting carpet tiles in the area that is not getting remodeled. After we ripped up the entire carpeted space and treated it--I wanted info from a professional to see if there was anything else that we needed to do before getting the affected slab ground down and polished. I spoke with several companies who were unhelpful over the phone or charging ridiculous fees just to come out and provide an estimate. Mathew, the owner of Puget Sound Water Rescue was timely in his responsiveness over the Yelp App (on a Sunday afternoon) and ultimately provided us the perspective and information that we needed to determine whether or not professional remediation services were warranted at this point. Ultimately we determined with his help that they were not. Despite the fact that we did not end up hiring (anyone), his knowledge, honesty, and helpfulness were 5 stars worthy. Highly recommend talking to and/or Mathew for your remediation needs!

A couple years ago I reached out to Puget Sound Water Rescue for an issue. I was very satisfied…read morewith the service from that experience. So, when my portable AC leaked onto my flooring last night, I knew who I was going to contact. I called when they opened, and found out that he was booked for the next week. I decided to send him a message to see if there was a company he would recommend to me. He actually responded immediately and said that he'd be able to squeeze me in! You have no idea how grateful I was to hear that. He gave me two time options, and called me when he was on the way. I had no idea how much water had made its way into my flooring, so I was preparing myself for the worst. Turns out, it didn't end up being a catastrophe! Matthew used a thermal camera, and a moisture meter to inspect for moisture on the floor/subfloor and flex ducting. Once again, he was thorough at his job, and in his communication. It's difficult finding people that take pride in their work, are trustworthy, and do a great job. I've had quite a few companies do various types of jobs for me, and there are only two who I'd recommend. Mathew with Puget Sound Water Rescue is one of them!

24/7 Flood and Fire was quick to be onsite and resolve the issue. Everyone involved in the cleanup…read morewas efficient, professional and punctual. I recommend calling 24/7 for help if you are ever in a situation requiring mitigation and clean-up from water or fire damage.

Amazing. Super friendly and knowledgeable staff, very fast, communication was transparent and kept…read moreme up to date on what was being done. If you need mold remediation, these are your guys and thisbis your one call to make. Johnathan was amazing. Thank you Jason and team! Job well done.

I don't leave negative reviews. This is a first. I hired Restorx of WA to clean up a water leak and…read moremold damage. 1. They didn't show up and took a week to do a two day job. 2. They left bags of garbage in my crawl space. The contractor I hired to finish the job found their used tyvek suits in the crawl space as well. 3. They didn't actually remove the mold where it was agreed upon. 4. They left rotten wood in the floor and wall. When I asked about it they said it was just "wood stains" but the wood was wet and crumbled when touched. It wasn't stains. 5. I had standing water in my crawl space and they didn't bring it up to mitigate. I would have added to their work order and given them more business, but they failed to mention that it needed to be drained and how bad it was. 6. They don't offer restoration services like their website claims. They will leave holes in the wall and floor/crawl space. Rats came into my home from the openings that they didn't cover. 7. I had to hire another company to fix their work and finish the job. I will never hire Restorx again.

Work done in Federal Way Our thanks to RestorX DKI for being…read moreavailable & immediately responding to our needs; water mitigation as result of failure of hot water tank. Julia marched in like a Sargent; obviously an experienced & efficient technician; no bs, no sluffing; got the work done on schedule; impressive workmanship. You'll be very pleased with Restor X DPI's service. I very highly recommend, which was selected by our insurance company.

I have been calling all water plumbing for several years- they do an outstanding job - great…read morecompany and will continue to call them first for all my plumbing needs b

Julie and Vlad were wonderful handling a water leak we had from our upstairs shower. Vlad was on…read moretime, the quality of work was awesome and I believe the price was reasonable. Julie also made sure to come out after hours to take a look at what was needed.

I have used Poblanos for years for my own personal home and for my rental homes. They do an amazing…read morejob of making my used carpet look brand new! The lines in the carpets are always my favorite! These guys are always very kind and trustworthy; they arrive on time and are respectful and quick. The price is absolutely UNBEATABLE!!! Thank you guys so much for making my home feel so much cleaner!

This is a family owned business. Every one of the men that have worked on my home have been…read morecourteous, professional, clean, diligent and trustworthy. My condominium experienced a flood last year. Poblano completely restored my home to brand new. I trust them. I completely recommend this outstanding company.

Unfortunately, I was in the situation where I needed the services of a water removal company…read more(kitchen drain ruptured and had soaked through the wood floor, cabinets, subfloor and ran into the crawl space. Fortunately, 2 Sons Plumbing (who initially came out to fix the plumbing issue) recommended Premier Water Removal for getting things dried out. Joshua was able to come out immediately following the incident (on a Sunday morning, too!), and was incredibly friendly, knowledgeable, patient (I asked a LOT of questions) and thorough in his assessment of the work needing to be done. Shortly after we talked, a team was able to come out and get to work removing cabinets, sealing off the affected area and getting their machines set up. I don't know all the names of the individuals that came out to our house, but I do recall Byron, Kyle, Eric and AJ (I think). Every single person was very professional and friendly. The removal and setup went far more quickly and cleanly than I expected. There were a few follow up visits, but these were always quick and again, they were very open to answer any questions I had. I want to call out that the communication across the company was excellent. The coordination between the estimator, customer service and the cleaning team was frictionless and I was never left hanging wondering what the next steps were. They always showed up promptly in the window provided (and always lead with a heads up call 20 minutes before hand), and always immediately followed up with our next appoint (Heather, on our calls and through email was also always very friendly and helpful). I'm sorry if you're in a situation where you need a water removal company, but I would highly recommend using Premier as it has been a great experience throughout a not-so-great ordeal.

This just feels dirty, I would compare this company to ambulance chasers. Had an unfortunate leak,…read morerecommended by the plumber, great communication by the office, from there it was downhill. I get an absurd estimate, included was "Emergency Call - during business hours". I called to ask about some of the items and was met with such an arrogant attitude, I decided then and there, I wanted nothing to do with this company. Stay away, if you have to, don't take the referral. Do your research, make the call yourself.

In September, we found a damp patch of carpet in our basement and a slow leak in our HVAC unit…read more This spread to two rooms, damaging the carpet and big chunks of drywall. We called several emergency water restoration companies, but Green Planet Restoration was the only one able send someone out to access our situation that day. David, our field supervisor, thoroughly inspected the damage and gave us an honest and careful outlook about the restoration process. Optimistically planning on insurance coverage, but realistically expecting denial, he made sure that all work and costs were approved by us before and throughout the insurance process. Thankfully we ended up being covered, and David helped negotiate on our behalf. Olman, our project manager, was attentive and communicative. He kept us up to date with all the work and progress, and helped us coordinate with the workers we had coming and going for several weeks. The crew working on the house was excellent, too! Giovanni walked us through the work, and helped us when we wanted to make adjustments. We made some pretty drastic changes to our spaces, installing LVP in both rooms and painting the wall and ceiling a dark color in one of them. These big upgrades were easily handled. At no point did we ever feel like we were left hanging or out of the loop. Even throughout the payment process, with several hiccups with our insurance checks, they were kind, patient, and understanding. Green Planet Restoration and their team help make a nightmare of a situation much easier to manage. Thank you to the whole team!

We had some moisture seeping into our house and black mold and these folks came out quickly,…read moreidentified the issues very quickly as well and had a game plan in place right away for the abatement. They communicated the process for demolition and repair and replacement very matter of factly without any drama or histrionics. The crew that came out quickly, bright and early, headed up by Olman made short work of the demolition and were very punctual and very tidy, taking great care to be clean in the rest of the room and house. The entire process of identification, demolition and cleaning was very smooth, faster than expected and well done. Highly recommended!

Above and beyond any expectation. Every single person I have dealt with has been so helpful in a…read moretime of utter chaos. Can not recommend them enough! Jerrod is wonderful.

We had our basement flood in September of last year, so it's hard to remember specifics. I think…read moreJared was the one who came out first, and he inspired confidence that they'd do a great job. I hired them, and they took our furniture out and moved it to their storage. I'm reading about the names, and I think I had Gavin, JP, Ben and Reese. I'm sorry if I got the names wrong! They were so kind during it, when I was super panicked and shocked about the loss of 1/3 of our house. We then kept working on insurance to get it covered, and when I requested they moved the furniture from their storage to ours. They very quickly did so. Their patience with things going forward was amazing, and their communication top notch. I felt informed and supported, never hassled. Julie and her team really made me feel like they were rooting for us, which is rare if not non existent for a business. I'm so grateful we had them.

Ivan, Jesus and Brandon were amazing from start to finish. We had moisture enter the house due to a…read moreroof leak, and these guys were professional and thorough throughout the entire remediation process. Jesus and Brandon were respectful of the space -- for example, when they had to take down some heavy closet doors and lean them against a wall, they put a cloth between the doors and the wall so as not to scratch the wall. They suggested fixes that in my mind went above and beyond, such as putting a layer of primer on the sheathing to help it resist moisture, should my roof leak again in the future. Hopefully I'll never need them again in the future, but if I do, they'll be the ones I call first.

On 6/3/26, Jessica Malone, from Robinson Restoration in Vancouver, WA, arrived at my home with her…read moreworking partner to do an entire cleanup from the unfortunate flood water in my kitchen and crawl space. She has enormous skills with dynamite enthusiasm following my rigid requests to the letter. My own mother did not have those extraordinary skills. When Jessica departed, with a pretty smile on her face, I was overjoyed and truly impressed with her first-rate performance allowing the monumental rebuilding process to begin immediately. Kudos for ironclad work ethics, Jessica!

After a major leak from an upstairs bathroom pipe caused significant damage behind my kitchen wall,…read moreI'm incredibly grateful I chose Poseidon Restoration. From the start, they stood out as trustworthy, responsive, and highly professional, everything I didn't get from other companies I initially contacted. General Manager Jakob was outstanding, communicative, knowledgeable, and reassuring throughout a stressful process. He took the time to explain everything clearly and always responded quickly to my questions. The crew, Dwayne and Kyle, were equally impressive. They were punctual, respectful, and extremely careful in their work. They contained the demo area perfectly, which was especially important with a small child at home, maintained excellent air quality, and were very intentional about minimizing damage. Everything, from cabinetry to countertops, was handled with care, and the workspace was kept as clean as possible. Their attention to detail, professionalism, and genuine care made a difficult situation much easier. I highly recommend Poseidon Restoration. Jakob, Dwayne, and Kyle were fantastic.

Poseidon handled my bathroom rebuild, due to a water leak, from start to finish. Quick and…read moreefficient, great work and communicative managers. Highly recommend this team.