Horrible service…read more Workers on own computers not tending to customers. Wanted to open an account

Money, please. I somehow spent my last few bits of cash at various bars and pizza joints, I need…read moresome folding cash. On the way back to the subway station, we detoured to this Capital One branch. They have an ATM lobby that requires you insert a card to access. Security? Keep homeless out? Anyway, it's working as the lobby was clean and did not smell of pee. The ATM worked well and I now have three very new looking $20s. Hooray. The only thing that would have been better is an offer for anything other than $20s. Some Capital One ATMs do $10s and 5s. Not today. [Review 15689 overall - 281 in New York - 1193 of 2021.]

Don't go homebridge, Their interest rates are high and they will mislead you by telling you a lower…read morerate instead of the real high interest rates they can offer. And then you will have to pay much more extra money to buy points to get the rate they offer you at the beginning. The ridiculous thing is when I asked at the beginning, should I buy points to get a lower rate, they told me, " it is not worth it to buy points". When house at closing process, they told me, " the low rate that I told you was after points, we always told customers the rate after buying points". There are many better choices out there. Donot waste your time and save your money.

Thanks Kenny Cheung who helped me thru the whole process as a first time home buyer. As a newbie to…read moreget the loan for my property, I had so much questions, didn't know what was the next step of the process, He always responded my questions in a very short time period by texts and calls. Super reliable, he's always there to help me to get thru the process very quickly. I believed he does work very hard to help me to lock down the rate on spot, i referred him to my friend coz she was also buying a condo around the same time, and she said the rate he got her was way lower than other banks. The fees and charges are writen in text, very clear and no hitten fee, i will definitely love to work with him again if i need other loans. Highly recommended to work with him !

I had to approach this quaint and civilized branch to address what I thought was an existing issue…read morewith a Power of Attorney. Mary could not have been more gracious before, during and after the discussion. Her customer service was inspiring as we both learned that there was no issue as documentation was already filed with the bank approximately nine years ago. Any other person working on a Saturday would have expressed frustration that I did not allow certain transactions to abide in my memory. In an age of faceless and voiceless automation, songs without melodies and pointless conversations that take place via texts, Mary's example as a professional and fine human being soars above mediocrity. With eternal gratitude.....

I'm rather sure the end of Maspeth Federal Savings (title included) and Loan…read more Lending is a tough business now a days. I remain a very satisfied client of the Metropolitan Ave location, you all -- tellers to the top brass are -- and have been, for three plus decades a staple in our community. Please keep the concerts coming, the annual Halloween event spooking and setting out daily free coffee that doesn't taste like the beans are on their third press. Cashed in a few EE bonds that had reached maturity, management was most personable working the boxes in the back. Tellers have always been quire attentive to my needs and do go the extra mile too assure high quality customer service.

Had the great pleasure of dealing with mrs Smitha Khan. It's a wonderful bank serviced by good…read morepeople. At this bank your treated like an individual not like cattle. I really appreciate my bank and will always have an account with them. Hate the big banks and their rigid rules that are forced upon you and your funds. Needed an increase near closing time for a debit purchase, bank made an instant exception and allowed transaction. Try that at a big bank!! Thanks so much Mrs Khan!

So far, so good. No share branch transactions here but I was able to open a personal checking…read moreaccount here and learned I could do IRA deposits to my IRA account here instead of going to Manhattan. After months of waiting, this location recently opened. More recently, I learned that TFCU closed all their NYC locations so looks like Bethpage will get some new customers. I'd already banked with Bethpage and had other accounts so it made perfect sense to just move my day to day checking matters over here. No fuss, no muss, no hassles. I plan to do any needed in person transactions here.

FDIC is the Federal Deposit Insurance Corporation. It was created by the Federal Government after…read morethe Great Depression when the banks failed and citizens lost their savings. If I'm not mistaken my mother brought the FDIC sign to my attention at our bank. My parents taught me how to write a check and they opened my first savings account when I was a child. I'm very fortunate that they prepared me along with learning about these things in school. My mother said to look for the FDIC insured sign at the bank. It's best to have your savings in different banks if you have lots of money. I don't need to worry about that. I do make sure my bank is FDIC insured and I keep up with any changes in the laws. You can get an easy to understand brochure online. There's also a very good pdf that's 31 pages you can download. You can learn everything you need to know about the safety of your institution, how to protect your savings and more. I definitely recommend!

Born out of the 1933 Banking Act and signed by FDR, The Federal Federal Deposit Insurance…read moreCorporation is once again front and center with the insolvency of California's Silicon Valley Bank. Designed to protect banking deposits of up to $250,000 (combination of savings and checking) at any one banking institution, this insurance has been instrumental in safeguarding the financial assets of middle class depositors and stopping the messy spate of fifty story swan dives from buildings during the Great Depression of 1929 and the Great Recession of 2008. In the case of Silicon Valley Bank, there's the potential for an economic wipe-out as many depositors from the world of technology and Crypto had balances well north of the protected maximum. The question is... is "too big to fail" and a government bail-out far behind? Question answered... all depositors will be made whole. The point here is that if you're blessed with significant assets, the smart thing to do is diversity your holdings across multiple banks or God forbid, put some greenbacks in your spouse's name. For those under the maximum, their funds should be available in a few days which is welcome news. Nothing but five stars for the FDIC... a government program that actually works and keeps people off the ledge and gravity at bay.

Abbi behind the receptionist desk provides exceptional quality service for her clients. She is…read moreprofessional, patient, knowledgeable and friendly towards every customer. In the past eight months I had completed four financial transactions with her help. I feel very satisfied with her service. Thank you, Abbi.

On my own volition, I feel compelled to sing the praises of this Charles Schwab Forest Hills…read morebranch. After meeting David at the office, I was immediately impressed with his knowledge and anything but haughty manner upon sharing. You never feel as if you are receiving unsolicited advice with the purpose of benefitting one family at the expense of another, namely my own. He has a human touch about him and never made promises he could not keep although his indefatigable efforts always surpassed my uncompromising expectations. David has superlative listening skills and is never opportunistic or pushy in his business dealings. After fully appreciating my financial needs and personal tolerances, David seamlessly facilitated communication with William, another gem of a person and experienced specialist. Speaking to him was also a revealing pleasure as I did not feel judged and always learned new aspects of investing that were never imposed. Some people have the uncanny ability to translate complexities into practical implementation while details remain intact. Unlike competitors who are not as transparent, Charles Schwab reminds you of pending bond expirations, for example, so you can calmly decide what your next steps can entail. In the interim, you do not feel like a fixed entity in a barracuda laden sea whose waves are violently engendered by the proverbially perennial "hard sell.". Aa Sinatra once acclaimed by way of his art form, "Regrets I've had a few." While I regret not associating myself with this fine establishment before, I sense my best experiences characterized by the team's steadfast intelligence and moral rectitude await. A company is as valuable as the fine employees whose ethics embody how wealth is measured in human terms. These two lovely gentlemen are quintessential professionals who make me feel consummately comfortable.

I really appreciate entire team Morgan, Sara, Tenzin and Tara for their excellent service and…read moreguidance. Highly recommend them if you are first time buyer. Do not hesitate to ask them question because they always response promptly and answer you patiently with detail suggestion and advice. And most importantly they get good rate for you. 強烈推薦，完美服務，短時間過戶，還能幫你拿到最低利率！

Closed on a house. Shopped around for mortgages, this bank was refered to my by family friends…read more Turns out Best solutions was the best choice. Rates were the lowest (baring you're a veteran, then you have great options), there fees were the lowest, and they completed their work in 2-3 weeks; on average for NY state this was half the time any other broker would take. Just immense kudos on everything!