Scott saved me when he speedily readied my flood insurance for an already troubled escrow. I had…read moreshopped for flood insurance and thought I had secured a bonded policy, but never heard back from the agent until it was too late. Scott stepped up and made it happen. He was professional, courteous, and so very helpful. I'm in my new home thanks to those that helped along the way. You're in good hands with Scott as your agent.

Scott responded very quickly, and altho I didn't end up working with him bc condo insurance is…read moretough to get in CA, I appreciated and admired his straightforward, honest, and empathic reply, letting me know that he could provide quotes for non-admitted companies only. But he pointed me to a few of the larger insurance companies that might be able to help me, and sure enough, one of them worked out. So grateful for your help, Scott!

I have been a customer for several years now. I have several / bundled insurance policies with…read morethem. For me what's been exceptional about them is: 1. Service: over the years, whenever I've had questions about premiums, coverages, changing policies, adding or removing cars etc, they have been extremely helpful in educating me about the options available to me. I've never felt like I was being "sold" something I didn't choose or want. 2. Claims: the moment that matters is when an accident or a claim occurs. Of course this particular team is not as involved in the whole process but they were my first call and they were extremely helpful. I also spoke to them when I had any questions about the whole process (beyond the claims specific contacts). Overall - I'm very pleased with their service.

Libby and her staff deserve this rave review. We have been happy State Farm clients for decades,…read morebut since being transferred to Libby's office due to a retirement (sadly not ours), we have been even more happy. She is readily reachable, responds quickly, is very knowledgeable regarding risk evaluation issues and the need for coverage upgrades, and we find her approach to comparing insurance options rational and not geared towards over-selling. Plus, she is a pleasure to work with. Highly recommended.

He gets an F for failure…read more A total lack of response has caused me to seek another insurance company after over 20 years. Way to ruin a long-term customer relationship I had with State Farm. It's not like I don't have choices. This guy just works from home by himself since when you call no one ever picks up and then he might call you back later from his cellphone, but usually just ignores your voicemail. He doesn't seem to be able to make any policy corrections quickly (or at all) like other State Farm agents can, and he just does nothing. I've been with other State Farm agents who not only have an office, but can put in policy corrections pretty much immediately, which triggers an updated rate and bill. But with Nima Rad, I'm going on a month and he has done nothing for me at all. You would think he would want the insurance policy to be correct, and get it corrected ASAP, but instead he's just stalling making the corrections probably hoping that I will forget about it and needless pay more money. I only drive like less than 5,000 miles a year yet on my latest bill, he put that I drive over 15,000 a year. And now I can't seem to get him to correct this error. I've had it with this and have sent noticed to the corporate office about it and also am closing all of my multiple policies with State Farm. Good riddance.

I have been with State Farm and Nima and company for a few years now. Not only do they help me get…read morethe best prices for my insurance needs but when I have had claims their main concern has been the client first then everything else. Appreciate the great customer service and rates.

Navigating the maze of health insurance plans was an overwhelming task but with Bob and Lorraine's…read moreguidance I was able to find insurance plans that worked for my family. Bob really knows the plans inside and out and helped me choose the plans that were best for our budget and healthcare needs. Rather than try to make this important decision by yourself I highly recommend that you talk to Bob and benefit from his knowledge. And there's no cost to you. Valerie San Francisco

I have been working with Anne Marie Foley from Sutro Insurance Solutions for over 10 years. She is…read morehands-down the best insurance broker I've ever worked with. She takes her time to make sure you understand all of the different options and explains everything in plain English. She's an expert when it comes to compliance and she always gets back to me immediately when questions come up. I would not hesitate to recommend her for all of your company's employee benefits needs.

Anne Marie @ Sutro has been the most comprehensive and professional benefits broker I have had the…read moreopportunity to work with. I have been a CFO in the startup world for almost 20 years and I always use Anne Marie and her expertise in my companies. She is genuinely interested in helping her clients and investing time to make sure they are educated in making the right decisions.

Alan Palfi is excellent and super knowledgeable - he has a great way of explaining your insurance…read moreneeds - a true feather in your cap!

Alan is a life saver. If I could, I would give Alan 5+++++ stars. I first encountered Alan…read moredouble digits years ago when I first moved to California, single with nothing to my name except a car that needed insurance. Alan was patience, thoughtful and spent the time helping me understand various coverages, how they work, and analyzing what would be the most economical for me. Rarely do you find any professional/agent who has the patient and compassion to work with someone who is just utterly confused by the system all the time. And back then, it was just a simple car coverage. Since then, as I have grown up and my needs have changed, Alan has been my go-to guy for all my insurance needs (vehicles, homes, life, etc.). During these years, there has been stressful times where Alan has been there for me and my family, he is always reliable and having him during these times made everything easier. For example, there was once a car accident where I was hit by another car. He helped me through the claim process, and would be on calls with me talking to various parties to make sure I got through the process. The result, I was very satisfied by the compensation. Another example would be when we were purchasing our home. Due to the circumstances, we needed Alan to continually provide proof of insurance to multiple parties that kept changing various items that impacted the coverage. Alan was timely in responding and patience in dealing with the request. (It really was an insane amount of edits, and each minor edit was a lot of work for Alan). I highly recommend him!

Jeanie is absolutely phenomenal! As a small business owner, I've always found navigating the…read morecomplex world of insurance to be overwhelming -- until I started working with Jeanie. She made the entire process clear, stress-free, and even enjoyable! She took the time to understand our unique needs and helped both me and my employees find the right coverage at the right price. Her professionalism, patience, and genuine care set her apart from anyone I've worked with before. If you're looking for someone who truly has your back when it comes to insurance, Jeanie is your go-to gal. I can't recommend her highly enough!

What a great experience. Jeanie makes insurance enjoyable!!…read moreI look forward to working with her each year.

Pam and her team at Benefits by Design are fantastic! They truly know their business. Company…read morebenefits can be very confusing; they make it easy to understand. I would recommend Benefits by Design every time. She helped my find the best plan for the money. Gilbert G

I had spoken to a few insurance reps about Medicare, and by the time our conversation was done, I…read morehad notes on so many numbers/plans/prices I couldn't figure out what was best. Luckily, I was referred to Pam and was so relieved for her presentation on ZOOM. Simple, clear, concise information so I could make an informed decision based on customer satisfaction ratings of each plan and cost. Even though this is the busiest season for enrollment, she got back to me very rapidly. Her scope of knowledge is far reaching and comprehensive, and her manner is warm and friendly. She made the whole process enjoyable. I would highly recommend her services.

Stephanie is a fantastic agent. She always personally takes my calls and answers my questions. I…read morerecommend her to everyone!

Stephanie was able to do what no other broker could! Our umbrella policy…read more was being cancelled because the broker screwed it up, no other broker saw us as insurable on one policy -- separate and joint assets and liabilities -- but Stephanie got it done! We are so thankful for her help!

Family business that treats customers like family, always there when you need them, great rates too!read more

They have been our insurance Co for over 7 years. Always very helpful na d polite. We have shopped…read moretheir rates a few times over the years. i have not found better any where else. Plus it pays to have a relationship established with one Co for years. Thanks Mike and the crew,