I needed to replace my renters insurance; its annual premium had almost doubled from last year. I…read morealso needed to acquire earthquake insurance. I tried researching online on my own, but every company's site required me to answer *many* questions before it would give a quote, and I didn't know if I was checking with *all* available insurance providers. (Turns out I wasn't.) As it happened, I came across an article about finding insurance, and it recommended contacting an *independent* insurance broker, and that led me to finding Avail Insurance Solutions. Avail wound up finding a renter's insurance provider and one for earthquake coverage; the combined premiums totaled about the same as what my new, higher rate would have been for renters coverage only. So, I'm very happy with Avail's service.

I set up a phone appt with Brian to shop for umbrella insurance. He called me on-time and…read moreexplained the process of getting this type of insurance. He asked me questions, and told me he would provide me with several quotes. After a few days, I received a quote from a top insurance company. They said this was the best choice. I asked for additional choices, and I never received a reply. After a week, I contacted another insurance broker.

Their response time and accuracy of his quotes were spot on! He was the first to provide his…read moreproposals and was closest to my requirements and even had couple good suggestions to reduce my premiums! Very pleased with Peter.

So lucky to have met him and have his support in getting me the perfect insurance policyread more

STAY AWAYYYYYY! FROM ALL THEIR LOCATIONS, THEM IN GENERAL! I know some people have bad driving…read morerecords and can only go with certain brokers BUT stay away from this one!! They do not value customers and they will rip you off without explanation!! I cancelled my policy because it kept rising and somehow they STILL sending me noticed demanding payments when policy was paid in FULL! Now no one can explain why once again!! Just I need to pay! This is rape!!

The agent that assisted me, Eliana Cortez, was just WONDERFUL! I have a driving on a suspended…read morelicense conviction on my record but Eliana quickly found me a surprisingly affordable policy with a company that insures actuarially"high risk" drivers (like me). I was amazed and very impressed at the wide range and extent of insurer resources she had at her disposal to work with on my behalf. She appears to have developed close working relationships with many different insurance companies to broker with on behalf of her clients to find you just the right policy at the right price! I walked into the office rather pessimistic about getting good insurance, but Eliana turned my pessimism into a dream come true. Eliana is very kind, polite, and a good listener. But also very precise and well-spoken. She was super patient and thorough with answering all of my questions, which I really appreciated. She really knows her field and obviously loves to help people. She seems to truly enjoy her work and is a great pleasure to work with. I'll be returning to Cost-U-Less on Claremont ave whenever I have insurance needs! I recommend this place highly!

Once again I have had a stellar experience at this AAA location. Our Mazda had a recall earlier…read morethis year for a fuel pump defect and I had the work done. When it came time to renew the license I copied the receipt from Marin Mazda, which detailed the work that had been done and sent it, along w/ a check, a few weeks ago. Yesterday I received a notice from DMV that I needed to provide proof that the recall work had been done. Puzzled, since I couldn't imagine what further proof they would need, I went to AAA, where a very nice man at the door looked through my paperwork and said I needed a certificate from the dealer. I went home and called Marin Mazda, where I spoke w/ Mike, who said I should have been given a certificate, but I'm pretty sure I wasn't. I wondered whether it would be sufficient for them to email me the certificate so I called AAA, where I spoke w/ (I think) the same helpful man, who told me DMV wouldn't accept that, so I drove over to Marin and got a certificate. Not a state issued one, but a slip of paper they filled out w/ the car's VIN, etc. I went back to AAA from Marin and was greeted again by the same nice man. He logged me in and invited me to sit in their waiting area until I was called to the window by Ginger, who was careful, thorough and wonderful. She processed the transaction, cautioned me to save the certificate in case there's a problem and gave me the new registration and tag. It was, again, an excellent experience. I'm so glad to have AAA as an alternative to spending time at the DMV.

Slow slow slow you will be waiting you might as well go to the pinole location it would be faster.read more

Great staff, I always feel welcomed as soon as I walk through the door. I was served an amazing…read moreNespresso coffee, and my agent, Kim, is always thorough and attentive to my needs. All of my insurance are taken care of by this agency. I went in for a quote and came out with full coverage and I am not looking back! Pros: lovely staff, lovely agent, clean office, clean bathroom, coffee Cons: street parking (some paid, some free)

In my experience, Kim and Shi's agency has been reassuring, knowledgeable, and supportive during…read morechallenging times. In 2012, my first coverage policy was underwritten. These meticulous agents made this Farmers office location personable and professional. Thank you for the work all of you do.

Great agent and team... At this agency, you will receive exceptional service... Agent and team…read moremembers are very knowledgeable, friendly, and dedicated to ensuring customers.

I have been insured by State Farm Kelly Wright for over 4 years and have had nothing but excellent…read moreexperiences in dealing with them. The Kelly Wright team was incredibly helpful! The people in the office went above and beyond to help highly recommended! Thank You Marquetta for help Ali from Marathon Locksmith

Alex Anneker is patient and gave clear explanations to the many questions I had over the course of…read moreseveral phone calls and emails. When it became apparent I needed a type of policy he didn't offer, he immediately gave me references for brokers who could. He seems to care more about helping people than maximizing the amount of money he can make in a day. I highly recommend him.

I had the displeasure of getting my car stolen this weekend. Unfortunately, my State Farm Agent is…read morein Southern California, so in order to submit some paperwork I needed a State Farm agent (or notary) as witness. When calling other agents in the area to print and sign my form, I was met with rudeness and incredulousness for asking. Alex & his team were the opposite. The first time I called Veronica answered, she was understanding and helpful. i emailed her the form to print on my behalf. When realizing I wouldn't be able to make it in same day, I called again to ask if next day was fine. Someone, who's name I cannot remember, answered this time and was equally as pleasant to work with. And today, I finally made it in. Alex answered my call this time and confirmed someone was available to help me. I was warmly greeted by all and even had a great chat with both Alex and Veronica about what I can expect with my claims. Service was beyond excellent and I'm not even their client. I can only imagine how fantastic they'd be if I were paying them!

I swear, the street I live on has more auto accidents and burglaries. Two hit and runs and four…read moresmash and grabs (with nothing to steal), have just been my misfortune. Others on this block has suffered as well. Good thing my insurance company and agent have the good hands to cover the losses. Fast and fair claim service, convenient rental car arrangements, and so far no raise in my rates.

From the owner: How much could you save? Call for free quote now!…read more As a Personal Financial Representative in Berkeley, I know many local families. My knowledge and understanding of the people in this community help me provide customers with an outstanding level of service. I look forward to helping families like yours protect the things that are important - your family, home, car and more. I can also help you prepare a strategy to achieve your financial goals.

They took care of me when some fool merged into my lane on top me and thrashed my front quarter…read morepanel. Husteads takes care of everything they make it so easy--they dialed me in with a morning appointment, contacted the rental care co to come get me, and went above and beyond making sure everything that was damaged was properly repaired and covered by the insurance claim. It did take a bit of time, but that was due to parts not being available and no fault of husteads. Oh and my car looks better after than it did before the accident :)

I was read ended at a red light by a driver who "dropped something and looked away for just a…read moresecond". What looked like just a mangled bumper turned out to be much more than that. The first body shop I went to - recommended by her (the driver who hit me) insurance wanted to total my car. No, thank you very much. I found Husteads and decided to see what they thought. Sam was my estimator and after crawling around under my car (she got right down on the ground in the parking lot!) she said it was repairable, that they would be able to do the work and it would be covered by the other drivers insurance. Hallelujah! I dropped my car off a week later. Sam kept me updated throughout the process and on Friday of that same week the repair was complete and I was able to be reunited with my car. Cannot thank Sam and Husteads enough for their professionalism and the repair work they did. Here's hoping I don't need more repair work in the future but if I do I know where I'll be going.

Sharon Woo (and her colleague Edward Ho) are the third local State Farm agent my wife and I have…read morehad since starting in 1970. Only the third! Had to imagine, since the first was excellent, but everyone since has been as good or better. We can not say enough for (1) renter's insurance, then (2) homeowner's insurance; (3) boat & trailer insurance; (4) automobile insurance; and (5) California earthquake insurance. We've made claims against each, never a problem with our EXCELLENT Agents acting on our behalf. Sharon Woo is terrific. Always available for questions, clarifications, putting our minds at ease, solving challenges and generally taking A-One care of us. We can not recommend her (and Edward) highly enough.

Sharon Woo has been a godsend when my insurance agent with Allstate kept raising my rates and I…read moredecided to shop around for better pricing. Sharon was/is extremely responsive, as is her colleague Edward Ho. She was able to offer multi-line discounts whereas my previous agent wouldn't. She is honest, trustworthy, and reliable. I have referred her to other friends because of her professionalism and timely response. I would not hesitate to sign on with Sharon Woo at State Farm! You won't regret it!