I needed to replace my renters insurance; its annual premium had almost doubled from last year. I…read morealso needed to acquire earthquake insurance. I tried researching online on my own, but every company's site required me to answer *many* questions before it would give a quote, and I didn't know if I was checking with *all* available insurance providers. (Turns out I wasn't.) As it happened, I came across an article about finding insurance, and it recommended contacting an *independent* insurance broker, and that led me to finding Avail Insurance Solutions. Avail wound up finding a renter's insurance provider and one for earthquake coverage; the combined premiums totaled about the same as what my new, higher rate would have been for renters coverage only. So, I'm very happy with Avail's service.

I set up a phone appt with Brian to shop for umbrella insurance. He called me on-time and…read moreexplained the process of getting this type of insurance. He asked me questions, and told me he would provide me with several quotes. After a few days, I received a quote from a top insurance company. They said this was the best choice. I asked for additional choices, and I never received a reply. After a week, I contacted another insurance broker.

Carly was fantastic to work with on long-term care insurance. She took the time to walk me through…read morethe options, was patient with my questions, and helped me land on a plan that actually fit my situation. Highly recommend!!!

Carly is an intuitive professional with great expertise in the area of long term care. She took as…read moremuch time as I needed to explain a lot to me that I was in the dark about, and helped me feel much more comfortable with hard decisions my family was grappling with. Thank you Carly!

Jessica Gamblin walked me through the options for life insurance after my previous term policy…read moreended. Great service!

I've been a state farm customer for many years, my home and auto insurance and a life policy all at…read morestate farm. Jessica's office has helped me throughout the years, and they've always been so professional, courteous and personable.

Their response time and accuracy of his quotes were spot on! He was the first to provide his…read moreproposals and was closest to my requirements and even had couple good suggestions to reduce my premiums! Very pleased with Peter.

So lucky to have met him and have his support in getting me the perfect insurance policyread more

Chastity has given me very good service, not only thoroughly and completely responding to the…read morequestions that I have posed, but also multiple times coming up with advice I didn't know enough to ask for, advice I found to be very useful. I appreciate her help very much.

I can recommend Chastity Johnson without any reservations. After my previous Homeowners Insurance…read morecarrier did not renew my policy, I was at a loss as to how to manage the CFP maze and Chastity methodically guided my wife and I through it. She got us a solid policy and we could not be more pleased. Chastity is a true insurance pro! We are recommending her to our friends and neighbors.

This branch has always been very helpful to me/us. Joy jumped through hoops for the HOA I live in…read morewhen we were trying to get insurance (which we obtained before State Farm stopped issuing such policies in California). She kept me apprised of the underwriting process and answered all my questions well and patiently. Today I had to ask Sandi for some paperwork and she responded immediately. I appreciate that timely, cheerful response.

I have been with this State Farm office for 35 years. It was OK. Mike Mihrzad took it over a few…read moreyears ago and a world of difference. Very professional and knowledgeable. He has a crew of experts and each of them has been very helpful. I have had 2 situations, one related to an auto accident where Julie and Joy were exceptionally helpful. Recently, my home owners was cancelled and Amanda was not only there with information on finding new insurance, a bumpy process, but also contacted me repeatedly to follow up and make sure things went well. It is such a pleasure to write a glowing review. Sadly, rare these days to have such excellent service delivered by consistently friendly people. They have earned my trust and loyalty. Don't hesitate if you are looking for an agent. Thanks to all of them.

This is third time that I am giving Marian Glen-Ellis a five star rating for service. After being…read morenotified that Nationwide was not going to renew my home owners insurance, Marion reached out to me to help me cancel my policy, saving me grief and frustration of having to do the cancellation myself. Considering I was cancelling the policy, Marion could have set back. But she did not. Marion's service is the gold standard for insurance brokers.

wish i could give negative star, the agent noah elliott assisting me, misled me, took my payment…read moreout, when specified my date needed, received policy in mail, basically rip off, canceled policy within 2 weeks, wanted refund, they have yet to respond to me.. and to keep billing me. it's been 3 months, been sending 2 emails a month, call once a month, next call us better buisness bureau, i have all my documents, emails , proving i did everything to letter, followed all instructions to cancel.. fidelity life, is a rip off con

Great staff, I always feel welcomed as soon as I walk through the door. I was served an amazing…read moreNespresso coffee, and my agent, Kim, is always thorough and attentive to my needs. All of my insurance are taken care of by this agency. I went in for a quote and came out with full coverage and I am not looking back! Pros: lovely staff, lovely agent, clean office, clean bathroom, coffee Cons: street parking (some paid, some free)

In my experience, Kim and Shi's agency has been reassuring, knowledgeable, and supportive during…read morechallenging times. In 2012, my first coverage policy was underwritten. These meticulous agents made this Farmers office location personable and professional. Thank you for the work all of you do.

Truly fabulous! we had insurance agents for our businesses for years that annoyed me or would never…read morerespond. We were in the middle of an urgent situation when I googled insurance agent and called the ones with the best reviews- THANK GOODNESS IT WAS TOM, I only wish we would have found him sooner, would have saved us thousands in a mess up with changing insurances that causes us to pay double out of pocket maximums. We have now switched all of our employees to Tom for several years with no complaints. Highly suggest!

Great person and a great individual.. Simply Superb…read more Guided me on the Kaiser & Cobra in just few minutes and emailed with link of quote and apply along with Cobra also.. Super service

I've been with Allstate for many years and switched to Tim because of one simple fact: he answers…read morethe phone. I don't ever plan on going to the office since I deal with everything either by email or by phone. The rates are great and customer service has always been good. I never did receive a call back about an earthquake insurance question I had, but I decided not to purchase that anyway.

Timothy Carter provides excellent customer service. I struggled with getting insurance, and…read morefortunately, I found Timothy Carter's Allstate agency. He made getting insurance for me easy.