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    First Bank

    3.3 (3 reviews)
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    Personal banking

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    9 months ago

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    Ask the Community - First Bank

    Live Oak Bank - Live Oak Bank is a digital bank headquartered in Wilmington, NC.

    Live Oak Bank

    (43 reviews)

    I do not understand all the negative reviews as I have been a customer with…read more Live Oak Bank going on six years and have always had positive interactions with everyone I have come in contact with. Both online and in person. Today, my wife and I were there to make a deposit and had a wonderful experience. Regan answered all of our questions, she was professional, knowledgable, friendly and happy to help us. Thank you Regan and all the employees there at Live Oak Bank. You folks are awesome.. Charles C. Wilmington, N.C.

    On June 1st, I opened a high-yield savings account with Live Oak Bank. I connected it to other bank…read moreaccounts I had and put money in it. On June 4th, I was unable to log in to my account. I found out they decided not to move forward with the account, even though I had already opened it. I even have several emails welcoming me to Live Oak Bank. They refused to tell me why and hung up on me every time I called. The most helpful person told me that my money, almost $200 (with plans to add more in the near future), was going back into my account after 60 days. I pushed back on that, and he called back to say it should be more like 5 days. I looked at my consumer report, and my score is 677. My credit score is between 795 and 810. I have no criminal background -- I have several credit cards, and own a condo and credit card. I've never defaulted on any payment in my life. There's no reason they should close my account, and to add insult to injury, not tell me why, or paths to escalate my complaint. Mashay H claimed she had no boss and refused to provide her full name. I'm not ruling out a lawsuit and I'm submitting complaints to every regulatory body within reach.

    State Employees Credit Union

    State Employees Credit Union

    (2 reviews)

    One of the better Banks to deal with less hassle to cash checks always nice people working I think…read morethey do a very good job at selecting their employees at every location this location is really new yeah I had a really good experience and hassle-free Goin In when cashing a large checks without all these phone calls and problems save me time so I didn't have to go to my bank. To deposit it and maybe have a hold on it because it's to large an amount of a check from out of state here & cash it.. it's just easier to go straight to the bank these guys make it so easy . I've always liked State Employees credit union.. I got to got to give my five star all the time.. they're good people to deal with.

    I've been a member of NCSECU for 12 years now and do not plan on ever not being one. SECU is a…read moregreat financial institution. Believe it or not, SECU is the 2nd largest Credit Union in the U.S., that's in Assets and Memberships. They have less and lower fees than commercial banks. They really care about your financial wellbeing. They also have low lending rates. At the credit union lending decisions are made in-house by that loan officer at that branch, not by an underwriter that lives across the country like the big banks. It's not intimidating when you walk into the branch the people are very inviting and acknowledgeable. I know people that moved out of NC to another state and they still keep their SECU accounts open. They will still service you and your accounts, even though there branches operate only in NC. If you are eligible to become a member I would open an account immediately. You will not regret it.

    First Bank - banks - Updated June 2026

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