First Carolina does banking the RIGHT way! A true community bank that makes you feel welcomed from…read morethe second you walk in until you leave. From helping setup an account for my small business to assisting me with financing my first mortgage, I could not be more pleased with this branch. Big thanks to Donna Cameron who was instrumental in every step along the way. I am convinced there isn't a better bank in southeastern North Carolina!

When you talk to First Carolina bank, you talk to an actual human being in a branch - not somewhere…read moreout of the country. They offer several different checking account models to serve customers of all socioeconomic brackets. Also have top-tier rates on CD's and other investment programs.

I usually conduct business at the Racine Drive Branch..Today I went to conduct business and the…read moreassistant " Libby" was most helpful and polite. As usual...my experiences have always been excellent...However, this young person was outstanding!

This has been my personal bank for over a decade. I love being apart of the corning credit union…read morefamily. Right before Christmas I lost my wallet and I hauled ass through traffic to make it to the bank before they closed so I could have some cash over the holiday. I pulled up almost five minutes after they closed but because corning is the best bank in Wilmington they opened the doors and let me and another customer in to get what we needed despite it being after hours. Good customer service goes above and beyond. Thanks Corning for not making my bad day any worse and for making it easy to replace my lost cards.

Regarding the FCB Carolina Beach location: I will be closing my account at the end of the week. The…read moreyoung lady Laura or Lauren or whatever needs to learn that "the customer is always right" and even when they are not you don't talk over them, tell them they are wrong or that they don't know what they are talking about AND that you should try to satisfy the customer instead of basically not being helpful at all. First of all I have worked in the banking industry so I feel that I do have some knowledge on the subject. Secondly I'm on a very tight income but I have the feeling that if I had a substantial amount of money she would have dealt with me very differently. I refuse to be treated this way and will take my business (small as it may be ) elsewhere. Hopefully where I am treated better.

I don't usually do reviews but the professionalism and knowledge at this particular branch deserves…read morea 10 star rating!!Everyone was so kind and helpful yesterday that I had to take the time to say thank you! You are awesome and I am so glad that I met you!!! Annie and Lauren went out of their way to help and for that I very grateful!!

Very friendly, courteous and helpful. They understand what customer service is. They have gone…read moreabove and beyond to help me transfer funds to associates when needed.

I have no idea what this other dude is even talking about. Everyone at this bank is fantastic…read more First bank customer service at ALL locations is always top notch. I've banked with them since I moved here and I've never once had a bad experience. I doubt the other reviewer has ever even been there.

I went through the drive thru today to get a little spending cash for the weekend. We were second…read morein line and it didn't take long to get to the window. The teller at the window was super nice. Our transaction was fast! We had a perfect encounter today. I would recommend this branch of Wells Fargo.

I cannot access my accounts on line. Changes were made by Wells Fargo that blocked access to my…read moreaccounts. They acknowledge problem and refer to different levels within their department without urgency, but apply no effort to fix the problem they created with their 3 steps log in process.

i had an issue with stolen wallet and went to the BoA location on Oleander. I met with several…read morerepresentatives and everyone was very helpful. Claudia spent time with me and even went outside in the rain to the ATM to assist me with an issue concerning my Debit Card. Everything was good Thanks to BoA

We opened checking at Wilmington more than a month but did…read morenot get printed check book. Made several calls during working hours but no one taking call nor call bank. We made mistakes to open at Chase

Usually I love Wells Fargo - the tellers here are great the service friendly. However when I…read morestopped to talk to one of the investment bankers about growing my money he pretty much told me that if I had anything under 80K I shouldn't bother. Left a sour taste in my mouth. I've certainly had better advice and success investing less with other branches. Eh - their drive up ATM is usually working...

This was a great bank when Wachovia was in charge but it has gone straight down hill since its…read moretransition to Wells Fargo. They charge for everything, can't explain their policies, you get transferred from person to person when you call for help and they are simply NOT FRIENDLY! Even my favorite teller was told to put up her Sponge Bob Square Pants stuff in her personal cubicle. My employees are always given a hard time. This place STINKS!

On June 1st, I opened a high-yield savings account with Live Oak Bank. I connected it to other bank…read moreaccounts I had and put money in it. On June 4th, I was unable to log in to my account. I found out they decided not to move forward with the account, even though I had already opened it. I even have several emails welcoming me to Live Oak Bank. They refused to tell me why and hung up on me every time I called. The most helpful person told me that my money, almost $200 (with plans to add more in the near future), was going back into my account after 60 days. I pushed back on that, and he called back to say it should be more like 5 days. I looked at my consumer report, and my score is 677. My credit score is between 795 and 810. I have no criminal background -- I have several credit cards, and own a condo and credit card. I've never defaulted on any payment in my life. There's no reason they should close my account, and to add insult to injury, not tell me why, or paths to escalate my complaint. Mashay H claimed she had no boss and refused to provide her full name. I'm not ruling out a lawsuit and I'm submitting complaints to every regulatory body within reach.

The good news is that I got interest every month…read more The bad is that it didn't equal the advertised yield. That is, I was expecting 4.1% according to their website, but I was getting 4.02. When i decided I wasn't comfortable with this bit of subterfuge, I was roped into a pretty unsatisfying interaction with the customer service agent. Finally I talked with a supervisor. I decided that closing the account was best, and it wasn't super easy or very transparent. I also found out that one can only remove $250,000 per MONTH from LOB, not $50k a day, or $100k a day, or any such thing. What if one has $500k in there it takes 60 days?? I was between a rock (not wanting to take 30+ days to get my money) and a hard place (dealing with the bureaucracy of customer service in the year 2025). Overall it was a mixed experience with LOB.

One of the better Banks to deal with less hassle to cash checks always nice people working I think…read morethey do a very good job at selecting their employees at every location this location is really new yeah I had a really good experience and hassle-free Goin In when cashing a large checks without all these phone calls and problems save me time so I didn't have to go to my bank. To deposit it and maybe have a hold on it because it's to large an amount of a check from out of state here & cash it.. it's just easier to go straight to the bank these guys make it so easy . I've always liked State Employees credit union.. I got to got to give my five star all the time.. they're good people to deal with.

I've been a member of NCSECU for 12 years now and do not plan on ever not being one. SECU is a…read moregreat financial institution. Believe it or not, SECU is the 2nd largest Credit Union in the U.S., that's in Assets and Memberships. They have less and lower fees than commercial banks. They really care about your financial wellbeing. They also have low lending rates. At the credit union lending decisions are made in-house by that loan officer at that branch, not by an underwriter that lives across the country like the big banks. It's not intimidating when you walk into the branch the people are very inviting and acknowledgeable. I know people that moved out of NC to another state and they still keep their SECU accounts open. They will still service you and your accounts, even though there branches operate only in NC. If you are eligible to become a member I would open an account immediately. You will not regret it.