If there was an option of no stars, this shop deserves it. I was forced to use this shop due to my…read moreinsurance company for repairs to my vehicle. I cannot express enough, to stay far away from Classic Collision. It started out w very poor communication from their estimator David Squitieri, and only got worse. After an extremely long repair, for minimal items. Was told my vehicle was complete. Verifying my vehicle had been given an alignment prior to pick up, I was told they thought it had been done, but had to get back to me. They rushed to get an alignment done due to they had not done one after front end work. I arrived the next day to pick up my vehicle, stating it was complete. Upon taking possession of my vehicle, first thing was a check engine light on, as well as my steering wheel being was completely out of alignment. I returned immediately to bring attention to David. David specifically told me, that Classic Collision uses 3rd party companies for certain repairs (alignment), due to they are a body shop. I was told by David, that Classic Collision has No control over their vendors as far as doing a good job. This was specifically for the alignment. As a business owner I felt this was unreal that an employee would tell me they use sub par outfits to do maintenane/repair jobs on customers vehicles, and they have no control over there work performance. I contacted the company that supposedly did the alignment on my vehicle. Only to be told they in fact did Not do the alignment on my vehicle. So it was done in-house, and David passed the buck as if the other shop did this. After being lied to to my face, I realized this was only going to get worse, it Did. Returned next day to pick up truck, again. Couldn't deal w this shop's inability any longer. Had to leave town shortly after, and drive this truck w trailer 2000 miles cross country. After 800 plus miles into the return trip, pulled in late night to get fuel. Pulling into fuel station, turned left and my steering wheel, and wheels were Locked in a full left turn. My truck was now stuck in this fully locked left position. After looking under the drivers side steering assembly. Noticed an Unbelievable oversight by Classic Collision, their technician that "aligned" the truck's steering wheel NEVER re tightened the bolts for the steering arm. This then caused the coupling to rotate roughly 210 degrees, and the bolts were forced over steel plate, and locked wheels left (pics included). If this had been at highway speeds, and turned left over an overpass, or for any other reason. This would have "locked", and forced me into a god knows kind of accident. this is not just a little oversight, but should be a dismissal of your duties as a technician. With onlookers help, due to I was now blocking traffic, and stuck in a full left position. was able to spin the locking collar back close enough, and tightened the bolts that were left loose. Proceeded on w the drive, after making it the full 2000 miles. Noticed Oil, and other fluids now leaking from where I just had repairs done. I have since had to re pay a local shop to fix the issues, correctly I might add. Please be advised, this is not a shop anyone should be taking their vehicle to, to have ANY work done on it. Bad shop, poor communication, poor repairs, as well as being lied to, beware you've been warned.

Long story short...Truck needed repair after accident. The shop was told that there was visible…read moreleaking from the brake drum and diff housing. The shop only repaired the plastic pieces from the accident and replace a rim, stating, no leaks were found and nothing was wrong. Picked up my truck in confidence, drove down the road to then realize my back wheel was wobbling...take it back, oh you have a cracked axle, insurance won't pay it now since we've already sent the bill. So due to their negligence, and lack of care to actually inspect the truck I'm now without a vehicle for 5 months because of the back and forth BS with insurance. Just own up to your mistake and keep your integrity! Don't give me the run around about how you didn't know anything about it! Don't trust them!

Can't recommend this business enough. Do great work with a quick turn around and reasonable…read moreprices. Thanks, Registers Glass for helping me with my projects!

They are amazing! Their service was quick, efficient, and very professional. Had my Tesla side…read moremirror installed in two hours. Other places were hesitant to work on it but they weren't. Thank you!

I got one estimate for over $3,000 so I filed a claim with Allstate, and they recommended Gerber. I…read moredropped the car off and the waiting begun. They sent me periodic text updates as to the status. They had to order the bumper from Kia. After 4 weeks Kia still didn't have a delivery date, so they asked if I want them to fix the existing bumper as best they can and then they would replace the bumper when the new one came in. When I got the car back, I was shocked to see that I couldn't see anything wrong with the bumper, they did an amazing job. As far as I am concerned the car is fixed to my satisfaction and I know that when my lease is up later this year it would pass inspection, but I'm told that the bumper will be in sometime in March and we have to get it replaced because the insurance company has already paid for it. Based on my experience, I would highly recommend Gerber Collision and Glass for all your autobody work. They are courteous, can provide rental cars, and do outstanding work.

Very poor customer service on collision repair estimate. Did not have appointment properly…read morescheduled, or had proper communication with insurance company. I was treated as just another number. Decided to go elsewhere and would not recommend.

I highly recommend people to stay far away - do not recommend purchasing a vehicle from there…read more It will be the last time we are taken advantage of.

The warranty is an absolute scam. They refuse to honor it even when something mechanical goes wrong…read morethat is stated it would be covered. They also refuse to communicate with you about vehicle damages and costs and drive the damaged vehicle around worsening the mechanical problems. Nothing like getting a car towed because the dealership made it even worse and now claims it's not their problem. Don't buy here, the cars are unreliable and the warranty won't help you when shit hits the fan.

Amina and her team are awesome! Rest assured they are 100% professional and the Insurance products…read moreare top notch. If you want no surprises and no hassle, go with Amina!

Amina and her team were very helpful when I changed policies. I knew there had been some turn-over…read morebut it was a pandemic. Her team even made sure I included a photo of my expensive RTT so it could be covered. I like her and the office team.

Friendly service, nice vehicle. Access and return can be challenging at first. Hertz may be a few…read moredollars more but the no line no waiting to pick up A car is great.

The gentleman at the Hertz counter. In wilmington, north carolina was absolutely superb. I was…read moreoffered a no cost upgrade for a minivan, which I accepted and returning.The vehicle was easy even though I was there.Before the place opened

None of the scathing reviews are untrue, in my opinion. Judy…read moreHoward runs Howards seafood on Castle St. and leaves her car lot unattended. They are on the City's Call List for towing, and violate the City requirement that lot must be attended during business hours. If you show up when Judy is gone that's your problem: ka-ching$, you pay more storage fees when you finally catch up with her. Assault, drug busts? keep on going. They also park their overflow cars on the public street. The St. belongs to the public, not the Howards. Do: 1. Complain to the City 2. Call the cops to be there when you have any interaction with the Howards. 3. Politely, low key, explain to Judy and the police that you are not going to be another victim of their racketeering.

TRUST ME, DEFINITELY READ THIS REVIEW!!! These guys gave MY…read moreCAR away!! MY CAR that is in MY NAME, under MY TITLE AND has MY INSURANCE on it to some random girl who walked in off the street with a HANDWRITTEN BILL OF SALE FOR $500!!! BUT WAIT. It gets EVEN BETTER. The lady didn't even have a valid LICENSE!!! Y'all...my mind has NEVER been so blown before!!! I was under the impression there was required paperwork but APPARENTLY NOT because they certainly helped some lady steal MY CAR from THEIR VERY OWN LOT. Didn't even bother to try and CONTACT ME WHATSOEVER!!!!! That is super shady. This just really sucks. I'm so heartbroken and frustrated and I just really want my car back :(