Sacred Rose Healthcare helps people live comfortably in their homes while getting the needed, top…read morequality, medical care. They are especially amazing in spinal cord injuries and brain trauma.

From the owner: Our team understands that each client's needs are unique and that the best care plan is the one…read morethat serves the complete physical and emotional needs of the individual. Healthcare provided in the home can be a viable option for many patients and their families. Exploring your home care options is the first and best place to start. Let us guide the way. We offer a concierge home care service tailored just for you and your families needs. We are a locally and privately owned, licensed, insured, and bonded agency serving Southwest Missouri since 1989. Our other service areas include Northeast Oklahoma and Southeast Kansas. Payor sources we work with are Long Term Care Insurance, Private Pay, Trust, and Workers' Comp. We are also a participating provider for the Department of Veterans Affairs Community Care Network (VA CCN).

Sutton In-Home Senior Care took care of my mom with Alzheimer's, for 3 years. Brooke is very…read moreprofessional and really cares. The entire staff is so nice and very helpful. The two caregivers we had were the best. They took such great care of our mom. I would definitely recommend Sutton to a friend.

I cannot find the words to even describe our horrific experience with Sutton. Full assessment done…read more Told they had qualified staff, they did not. I had to train them ALL. Staff slept during shifts, damaged personal property (even that attached to physical body) and then Sutton pulled 24/7 care with 2 days notice. 2 days not 2 weeks! One aide even accused patient of being a perv. Thank God for cameras as I determined not the case. Brooke is nice, but clueless. Same for Paula who is disorganized and dishonest. Julie was always nice and pleasant. Sean, well he's ..... so beware. I asked for "in writing" when and why they cancelled services (I have verbal but want it in writing). They will not give it. No accountability. Good luck but I wouldn't trust my anything to them..not even a stranger. I hate that I have to even give them 1 star. To future aides- don't sign the non compete or if you do make sure they compensate you well for signing it. They like to prevent their employees from making a living but cut their hours as they see fit.

I am very pleased to announce that after the horrendous experience we had had with Pheonix, Oxford…read morehas been a dream! Pam, the admitting nurse was wonderful! She had gone through the same procedure that my grandmother just went through, so in many ways she was more informative than the doctors in her ability to explain everything in simplified layman english. She was super friendly, had an uplifting sense of humor, and was very gentle. My grandma loved her! She got my grandma all set up to receive fresh medical supplies and monitoring equipment sent right to her door, and scheduled a nurse to come over and check in on her twice a week. I will keep this post updated as we go, but Oxford seems like they really have their act together, and I don't foresee that there will be any problems with their services.

Oxford has, for a very long time, been a "bad word" in home healthcare in this area. I have known…read morepeople that have worked for them and they treat their employees just as poorly as their clients. I have yet to meet one person from this company that had "bedside manors". Most are brash and not very friendly. Once you sign up for ANY of their services, many OTHER services are tacked on that you will probably not need and are most defiantly NOT ordered by your doctor or anyone but them in fact. Trying to cancel service with Oxford is like trying to cancel a magazine subscription. You can call them over and over again, but the staff assigned to your case will continue to call and leave messages that they will "be three today" with a FIVE HOUR window of when or more. Remember, this is AFTER you've canceled. There are MULTIPLE numbers that will call you, most of which are private cell phones of the staff going to the homes. Calls back are often ignored or go straight to voicemail. Calling the main office gets annoying as well, because you are tossed from extension to extension of countless individuals NOT AT WORK RIGHT THEN! You have NO idea how many "breaks" and "days off" the management get in this place, it's insane. Oxford's main goal is to put as many charges on you or your insurance as possible and BUG YOU constantly even after you've canceled. Even the "assessment" is garbage. It's just more of the same recording of pills and telling you things you already know: "You seem to be up and awake today." Are you asking or have you become captain obvious? Do NOT use Oxford! It's like working with politicians. You NEVER get a straight answer and you will have to work your tail of to cancel the service. Oh, and anything that happens to NOT be approved by insurance that you didn't need anyway.. ya YOU will get charged for that.. not your insurance. STAY AWAY FROM OXFORD!

I would be really careful as to how you fill out paperwork with this organization!! Read!!…read moreWhen my husband was referred to this organization and I completed paperwork, although it was the VA that called.... they told me to check the box for Medicare. Low and behold, now I am being charged and have to pay back for this service when VA had been carrying for him with his lung cancer. I did what they told me, not ever going thru this before. Now they (medicare) wants me to pay entire bill!!

It's been a year and a half since my dad passed away. I would strongly recommend this company in…read moreparticular and hospice in general. The timely Information they provided me and my family was priceless. If it were not for their knowledge, availability and empathy, we might not have been there when my father left this world. They followed up every month for an entire year with encouraging letters and pamphlets. If you require ongoing help with your grief they are available. I feel, with their help, my family and I were truly able to honor my father his last few weeks on earth.

I just want to point out to you, that your social worker Julie is an absolute angel. Her caring a…read moreconcern for my loved one was not forced, it was not fake, it was absolutely genuine and obviously so. It took me a couple of visits to decide on the nurse Jessica and how I felt but by the end of the second visit she too had my respect. It's for the rest of our experience I have mixed emotions but it's not due to any fault of theirs. Having been a healthcare worker myself it makes you more attentive to detail and more critical probably. But I did want to say that Julie is probably the best social worker I have ever worked with. You have a absolute gem in her. They saw us through until there was a solution and I think them.

Phoenix recently provided both hospice and private care for a loved one during the last few weeks…read moreof their life. We were very pleased all-around at their responsiveness and flexibility during this challenging period, as we faced fast-changing circumstances. The caregivers Phoenix sent varied in experience, but they all did their best and were kind and caring.