Very slow. 16 people waiting in a lobby with only 8 chairs and everyone waited at least 45 minutes…read more Girl working the front desk arrived late and was rude. Had an 8:15 appointment and it's been over an hour, still have not been seen. Will not return.

I arrived mid afternoon and I was able to sign in quickly. Staff documented my orders and sent me…read moreback and the next employee was also very friendly and courteous. She took care of me rather quickly and I was all done. Great office experience and quality of care was exceptional!

I was told by the doctor's office I take my mom to about this location which is so newly opened…read morethat it's still not on the Quest Diagnostics website at the time of this review. I had to take my mom here because when we went to another well known laboratory to have her tests done from a written script from the doctor, the lab didn't complete / do all of the tests requested. That was not good as it's already like fighting a hungry bear to get my mom to go get anything medical done, so when I was told this Quest Diagnostics lab location was in the same building as the doctor's office, it was a god send because I could kill two birds w/ one stone while visiting the doctor. This way, my mom wouldn't be as upset about having to go to two locations, again. In addition, the lab technician @ this Quest Diagnostics location was super nice and patient with my mom (who at this point was especially cantankerous because she had been fasting in order to do her labs). Unlike the other lab who didn't do the tests as requested, Chanel (I believe that was her name) from Quest Diagnostics at this location was really nice and ensured she had all of the vials verified for submission and everything was completed. At this time, Chanel was taking walk-ins. I don't know if that was because we came from an office in the same medical building and can't say if this will be ongoing as the location gets more established, but it was very helpful.

Came in on a Friday to have bloodwork done for my employer. I did not have an appointment but the…read morewait was short. A very kind phlebotomist came and took me back. I can be a hard stick at times but she had no trouble whatsoever. Great care and professional. If I need blood work in the future, I know where I'll be going.

Service was fast and professional. Cory was very good at her job and the stick didn't hurt at all!read more

This office moves at a terribly slow pace!!!! Chaotic. One…read moreof the staff members is loud and explains how her break, the fact that they have one rest room effects service.

Quick and convenient. With my insurance I am required to use quest laboratory. This location is…read moreconveniently located inside of the Columbia Medical Center neat Howard County General Hospital. There is always plenty of parking at the building. They take walk ins but I highly recommend making an appointment so you won't have to wait. I have an online account so made my appointment there. The check in process is done on a tablet right by the front counter. All you have to do is put your phone number in then scan your drivers license and insurance card. After checking in I only had to wait two minutes then I was taken into the back to have my blood drawn, the phlebotomist was professional and friendly. She completed the process painlessly. The whole time I spent in the office was less than 10 minutes. Great experience that's why I will continue to come back.

This is the unhappiest place coupled with rude and very sour personnel. Coming here for the very…read morefirst time and the technician manning the desk was so dark at heart and incredibly disrespectful. No good morning and you get no response if you try to exchange pleasantries with them. As I waited to give my sample, I overheard them speaking so hastily about a prior patient that was just requesting information after she left. If you are so unhappy there, why work there. This is not how you treat people especially when many of them are coming there for legitimate health issues. Is this how we treat people nowadays? Go somewhere else for better service if you want to be treated like a human being. They should not be working there.

Ruuuude. Easy and…read moreefficient to make an appointment online and check in from your mobile device upon arrival, but the overall pleasantry stops as soon as you are face to face with the actual LabCorp personnel. The lady at the registration desk was monotone, yet barky. The lady who took my blood was ruuuude. No "hi, how are you" or smile. She was very short and seemed frustrated/annoyed when I wasn't following her commands that she mumbled under her breath. Bloodwork, or any medical procedure, is a very personal experience. I expect some level of professionalism and staff that makes their patients feel welcome and comfortable.

I had an 11:30 appt. at the Safeway location on Columbia, MD. I received the text to check in. when…read moreI arrived, I checked in via text. I the. checked on the touch screen, priced my ID and my insurance information. saw my name pop up on the screen showing an 11:30 appt. Someone else said as in the screen for 11:40. when I looked up ant 11:45, my name disappeared. the system showed no appt and there was not o e person to talk to. not acceptable.

This Quest Diagnostics location is located within Safeway next to their pharmacy. This site is a…read moreone person operation. I never had any problems, because the service is fast. Great customer service provided at this Quest Diagnostics site.

Ample parking & ample seating within. I've come here for years, very convenient to me…read more Coming here is very similar to coming to the DMV. There is no real "good time" to come and even if the waiting area is empty, you will still wait. Never a quick 15 min lunch hour turn around. If you come here on your lunch break, you'll be late returning to work. The initial registration process tends to be really slow. Once you are registered, the wait for a phlebotomist is rather quick. The phlebotomists are rather skilled and the process is quick & efficient. Once you are called back, there is no wait. You are addressed immediately. I would suggest that they hire a stationary person for the front who can streamline the efficiency of the registration process so it'll lesson someone's time there. Unless busy, you should be able to be in and out here in 20 mins or less.

Always late. Staff rude. Arrived for an appointment at 11 am still not seen 30 minutes later.read more

We had an excellent experience with Phlebotomy on Wheels. We scheduled them because our child…read morerefused to get a blood test. They were amazingly kind and calm while our child freaked out. They were professional, skilled, and quick. We highly recommend this service.

Very professional. Picked up phone right away. Paid after service was completed, and phlebotomist…read morewas professional, called and texted to provide ETA. Will continue to use them.

I don't think I have ever been in and out of a lab so fast! All the staff was very friendly and…read morecame out with no bruce on my arm. My only recommendation is that they need to update their info online. I kept searching what other Johns Hopkins labs were in Columbia and the only result was the one at the hospital.

We came here for my 18 month old son's lab work. The phlebotomists and front desk were very caring,…read moresweet, patient, professional, and empathetic with their care of my son. I'm very happy with their service and proud that the two times he's had to get lab work done they've only had to poke him once and not traumatize him too much. Very sweet people.

Don't waste your time I don't know how he got all these great reviews but a Doctor Who Has only an…read moreanswering service that you have to leave a message with and hope they return your call is absolutely ridiculous. I spent 15 minutes on the phone given the answering service all my information my Workmen's Comp. claim number the approval for an orthopedic and everything yet to this day four days later I've still have not received a phone call back! I called them back and they sarcastically informed me they only except referrals from doctors offices!! First of all in the state of Maryland you're allowed to choose your own doctor with a Workmen's Comp case and make your own appointments . It's Maryland law !!! you're not required to let the doctor do them things it is your civil right in the state of Maryland if you have a referral you can call that doctor and set up your own appointment. You do not have to be at the mercy of your previous doctor to send referrals and approvals to a doctor. But this is how this doctor operates violating your civil rights bye only excepting referrals from doctors offices and not individuals. It's a form of discrimination!!! Not only that it violates your civil rights!!!! Why in the world would you want to use a Doctor Who so arrogant that he won't even return patient's phone calls and has an answering service taking all these phone calls so they can screen their calls. People that's a doctor you can't trust!!! It's a Doctor Who has no empathy and does not care about you as an individual. It's a Doctor Who has ignored the oath he took!!!!! It's is discrimination!!!!

I saw Dr. Dreese here for a recent shoulder injury and was pretty happy with the whole experience…read more When I called after my primary care doctor referred me their administrative staff was quick and efficient and got me an appointment within a couple of days. Wait times were always reasonable and I never had problems with billing or any other hassles like that. Dr. Dreese himself seemed like a nice guy. He took the time to explain my injury to me and was happy to answer any questions that I had. The support staff (x-ray techs, nurses, etc) were all very courteous and professional. Thankfully I didn't need surgery so I didn't get the "full experience" so to speak.