One of the best in Rochester. Tony & Karen will handle all your insurance needs and do it at…read morereasonable prices. The best thing about having a local insurance agent is, if you have a problem, they can quickly assist you. No calling a national # and getting transferred from one dept to another, getting put on hold and having to explain your problem over and over. Then there's Karen, the best there is at taking care of any and all insurance questions or concerns you may have. My family and I have been with them for over 30+ years. In fact, we consider them as family. Great coverage and friendly service. Make them a part of your family... Miguel

Sears, ESL, If you need appliance repairs, stay far, far away from these thieves. My 74 year old,…read moreone arm Vietnam Vet father has been taken to the cleaners by these folks. He placed a service call to them on 10/7 because the freezer on his Kenmore side by side quit working. They came out on 10/25 and diagnosed that the thermostat in the freezer went bad. He paid $599.31 to have it replaced. A day later he noticed water all over the floor. He opened the freezer and everything in it had thawed out. He called back on 10/26 and informed them of the issue. The earliest they could get a tech out was middle of November. Approaching that appointment they called and informed him they had to reschedule until 11/24. Tech came out on 11/24 and advised the wrong thermostat was installed. Had to order him another one. Would be back on 12/8. My father then receives a bill for $474 for services on 11/24. No phone number for a billing department. Only an email. An email is sent to the billing department on 12/1 asking why he was billed when he already paid for services and they put the wrong part in. On 12/7, tech by the name of Mike calls and says he needs payment up front. Not sure why they would need payment. My father told him to just come out. Mike showed up with an attitude, opened the freezer and says what the hell is the problem? My dad explains every that has happened. Tech Mike says, the freezer is running, so is the fridge. Thermostat is not your problem. Tech Mike refuses to look at it without payment. Tried to take the part my father already paid for. My dad tells him to leave the part. Tech Mike slams it on the counter demands payment again. My father refuses. Tech Mike leaves. Another bill comes through for $576 for services on 12/8. My father is so upset and on the verge of a heart attack because all he gets is people talking in circles. I attempt to call. Calls are disconnected, multiple numbers on the internet are no longer in service. After 23 different numbers I finally get Frances from India on the phone. He reviews the order and says, I see he paid $599 on 10/25. That is correct. He has an outstanding balance of $1050. I ask for what. I am told for services. I remind him that those services were not necessary if they properly repaired it to begin with. This is on them, not on my father. He opts to reschedule another tech. I told him that's fine, but I want to know about the bills, why they are being billed and better not bill for the next service. Frances then tells me balance is $1600. I said wait, you told me it was something else, how is it more. He has to pay for 10/25 service. I remind him that he verified at the beginning her had paid that in full. He now says it wasn't in full, there was a balance of $29.00. Framces says that i need to get a copy of my fathers credit card statement and provide proof of payment. I demand to speak to someone in billing. Frances says he can provide and email. I refuse. They never responded to the 12/1 email. I tell him again I want a phone number for the billing department. Frances says billing department does not have a phone number. Only an email. I ask to speak to a supervisor. He refuses. We will be contacting the state attorney's General office and news. If we have to, will be filing suit and Sears and their CEO for deceptive practices.

I have been a member here for several years and have enjoyed most of my interactions with this…read morecredit union. More recently, they have a new short term loan program that does not check your credit score. I struggle with this financial branch because of some of their high fees but, I do like that the different branches offer free coffee.

Nick and his team are always there to answer any questions and help with any problem that may…read morearise. It is nice to be able to call and know you will always get a local person on the other end rather then a computer.

they are the best and they are very helpful in advice and thoughtful with my needs I am so glad…read morethat I utilize there company I am so recommend them to all my friends

Great people, great service, great everything. These people are the best. I haven't had a problem…read moreyet. I should've went with them first before Nationwide. I'll ride with them until I can't anymore. Thank You Ferris Insurance

Communication and customer service seem to have suffered over the years. Very different experience…read morethe last year working with them for my homeowners policy. Had to keep track of conversations, and copies of records. Documentation had been lost a few times. Also irritated with the direct mail marketing that kept getting sent to the house.

The staff at T65 is incredibly efficient at helping weed through all the different Medicare…read moresupplemental plans. No need to try to spend hours figuring it out you own. They explain clearly each company's plan and help you decide your own best course, depending on prescriptions, frequency of doctors etc.All at no cost to you!

I just visited this IRS office after my tax return was flagged for security reasons. Unfortunately,…read moreI didn't have the required information in front of me so I had to schedule an in-person meeting. Super annoying. However I must say that the In-person visit was pretty straightforward. I opted for the first appointment time at 830am. Doors open at 8:30am, so no need to arrive that much earlier. Security also takes 2 minutes, so no need to allot too much time for that beforehand. Two forms of ID (they didn't ask for my actual social security card) and my said tax return. Pretty easy and I was out the door within 30 minutes. So overall, annoying that I had to go in person, but the actual appointment was pretty easy and efficient.

We've been with George Larry SF since 2007. We've had the opportunity to go with other companies,…read morebut their customer service and claim resolutions are the reason we're still with George.