Scott really went above and beyond what was necessary. Despite the fact that he was unable to find…read morea carrier who would be able to fulfill our unique business insurance needs, he took the time to explain all the reasons why this was the case. When I reached out to other companies, I had received the same 'no, we can't help you' generic response, or even a lack of response. Not so with the Feltner Group. Scott was the only one to take the time to exhaust all his resources to see if he could offer us any options, and even when he could not, he was friendly and offered his professional advice. Even though he could not personally help us, I could tell he wanted to! I would recommend the Feltner Group to anyone looking for insurance because it's not about the bottom line with them. It's about the customer.

The staff and owners are so very helpful. They respond with answers quickly and thoroughly. It is…read morenice to know there is a team of people willing to help with anything as well as when I'm in a difficult situation.

I spoke with Laura about Life Insurance. She answered all my questions and concerns. She was…read morefriendly, great personality and someone I would recommend contacting if you're interested in purchasing life insurance policies

Have worked with Matt on a car insurance policy and then a home owners policy. He worked with me…read moreand made sure I understood each policy. Great customer service and experience. I highly recommend!

Very professional and on time, perfect place to get your taxes done i recommend everyone to come…read morehere. They are patient and very respectful and clean. Rich Newman is the man to go to!

Richard at Insight is always a pleasure to work with and extremely competent and thorough - I…read morewouldn't go anywhere else! I always know that my family is in good hands with Insight.

The owner is first class and easy to talk too. I would give 6 stars if I could. But I can't so 5…read morestars it is. They deserve more though but bonus stars are not allowed. Go figure.

Angel is awesome! Call her today for a fast free quote on all you insurance needs. She saved me a…read morebunch of money on my auto insurance and I couldn't be happier! You've got nothing to lose and extra money to gain!!

My Wife and I are new to the area. Having downsized by selling our home in the Batavia area and…read moremoving near our Daughter here in the Rochester area we were in need of a Full Service Agency. Vanscoter was a great choice as it's close and they offer many lines to meet our needs. A small office with an eye on service in may ways that are not available at larger firms. Drew & Linda Doll

Great agency. Very helpful and friendly! This agency was prompt with getting my professional…read moreliability insurance set up with an amazing rate! They are also very personable and work to build a relationship with the client. I got a handwritten letter in the mail saying "thank you" -- not many companies do this anymore.

A big shout out to Ann Marie and her team, at HurleyCare Solutions, especially Tracey and Dina…read more They helped us put together a care plan for our Mom in her later days, as well as a plan to preserve her financial integrity. I know its a cliche, but this company and the Associates truly do care about their clients, in a personal way, not just as a business. Tracey was wonderful, taking the time to get to know Mom, and being available to us whatever day or time we had questions, weekends included. Our family really felt like we had a partner in her and we learned from her how much care and benefits was available to Mom through Medicaid, that we had no idea of had we done this on our own, without HurleyCare. We can strongly recommend HurleyCare Solutions to anyone who has a relative in need of professional personal care. Thanks Hurley Care Solutions, you helped us when we needed you !

No one plans to become sick or disabled - at least I didn't at the age of 40. I had a wonderful…read morecareer and was very active with family, friends and my church. Then everything came to a halt and I didn't know where to turn or how to maneuver this system of red tape we call Medicaid, Medicare and Social Security Disability to name a few. Right away I had pages and pages of confusing forms thrown at me and I was overwhelmed! Then in walked Ann Marie Hurley founder of Hurley Care Solutions. She calmed me down and reassured me everything would be okay. Before I knew it all the paperwork was filled out and handed in and I was granted both Medicaid and Social Security Disability in less than 2 months! Since then Hurley Care Solutions has helped me obtain all the resources I needed in order to stay safely in my own home. I now have daily home care services - home health aids, nursing, physical and occupational therapy. Ann Marie was even instrumental in getting a much needed ramp installed at no cost to me! If you are going through a medical crisis and need help getting through the red tape, call Hurley Care Solutions. Their goal is to help each client live as safely and independently as possible in their preferred surroundings as long as possible. Thank you Hurley Care Solutions for giving me my life back!

Joanna filed my taxes and claimed a credit 2 years in a row that I wasn't eligible for. Almost 3…read moreyears later, the state is asking for that money back plus interest. I took them to small claims and the judgement was in my favor however, I have yet to receive the check of over $400 that I am owed. They continue to make these types of mistakes but will NOT take responsibility for them. They are very expensive to begin with and no mater what the mistake, or what a judge says, they will avoid taking responsibility.

We have been using GSR for our taxes for more than 20 years and have always been happy with the…read morework they do. Terry was very helpful dealing with the IRS to help us to get money due to us. They are always friendly and professional.

Dana told me to call him on a certain day to set up a time and date to get my taxes done. Dana…read moredidn't return my call. That was horrible customer service. I don't recommend anyone go to him. I give him a zero rating. I will not be going to him again. This was done two years in a row.

Was hoping to get the get the experience a lot of others claimed to have but I did not. It was not…read morethe nicest interaction. He didn't talk politely to me (I was snapped at and wasn't allowed to talk). Poor response time and communication (numerous phone calls and emails). Also numerous errors on our taxes done by him. Glad we won't be using his services again