I had ACL reconstruction earlier this year. When I went to my first appointment at Belvidere…read moreRehabilitation I had the standard ACL rehab protocol in hand.. After my first visit Phil (the therapist) formulated a plan based on my current condition and my over copied protocol was discarded.. Phil was extremely personable and made me feel comfortable throughout the entire process.. He pushed me to get the most out of every session and after the ten weeks the doctor prescribed I felt great!! Thank you phill for all your hard work!!!

I am a 41 year old man who has suffered from chronic back problems since I was eighteen. I have…read morealways avoided surgery and never had good enough insurance to cover enough therapy to even start. I recently started having neck problems. My Dr. sent me to a specialist. The specialist says although surgery is definitely in my future he wants to prolong as long as possible. He referred me to therapy. I asked my my family Dr of 13 years who she recommended. Long story shortened. Dr. Phil Hix is where I ended up. I am so happy I decided to go to therapy. I had learned how to exercise and stretch my back. My neck was a different world I was clueless. From the first visit I started learning how to help myself feel better. Dr. Phil is very good at what he does he it's also great work people. Many Dr.'s do there job answer when you ask. Dr. Phil talks to you about a large variety of topics that really helps with relaxing. To me specially dealing with muscle spasms it really helps that I'm relaxed. I have and will continue to recommend Dr. Philip Hix.

This place is a last resort to put your loved one. We were unhappy with the care my father…read morereceived at this facility and worked hard to get him out of there. He hated it and so did we. Staff routinely ignores call buttons for lengthy periods of time. I have seen as many as 6 call lights going off for more than half an hour with staff sitting at the desk completely ignoring them. Air conditioning unit leaks all over the facility, including my Dad's room. His poor roommate had to sleep by the bed with the dripping water near the window, and the poor guy was recovering from pneumonia (his family got him out of there quickly too). Solution to hallway dripping was to place a bucket that patients frequently bumped out of place when they went by on wheelchairs, and it was like this for the better part of a week. My Dad has some early stage dementia, and this place is ill equipped to deal with dementia patients, even though they have a lot of them. Made my Dad's Dementia issues way worse by being in this place, because he knew there were serious violations taking place in this facility, and he was trying to cope with that with all of his past experiences, and kept trying to problem solve like he did when he was working years ago. Halls are chaotic with patients milling about in their wheelchairs, kinda left to wander in boredom. Physical Therapy taking place in the hallway... no separate room for that. No enrichment activities. The place seemed small and overcrowded with patients. Especially at mealtime. Cafeteria only comfortably seats 36 in a facility that has 113 beds?? Crazy! Food was mediocre at best and downright awful at worst, so at times my Dad wouldn't eat because the food didn't taste too good. Very limited menu. Medications we're frequently given late. My Dad has to take one every 3 hours for shaking from Parkinson's, and over an hour and a half late on more than one occasion (half of the 3 hours the meds are supposed to be controlling symptoms). Another med he has to have a blood draw every 7 days to monitor white blood cells, or his doctor will not prescribe refills unless this is done (This is how it was when he was at home before his fall), and the staff reassured my Mom repeatedly (at least 5 times) that they would do this. The day came and went and no test was done, and when we inquired the next day, they didn't even have anything in their computer about it and acted like "no, he doesn't need this test, so we can just skip it". Um, No! My Mom and I ended up rushing him last minute to his primary doctor just down the street to get the blood test for him, as these people refused to do it and "lost" the doctor order for it. Even the patio area outside is small and all the smokers go there and it smells nasty when they are all out there. So my Dad felt like a prisoner more than a patient. I would hate to see it in the winter! All patients stuck inside a crowded facility! They only shower them once a week, my Dad describes it as being blasted with a firehose, and the halls regularly smell like Lincoln Park Zoo, especially in the evenings. They often seem short staffed, and when there is enough staff, half the time I see staff socializing when call lights are going off. So many patients are only here because of Medicare, and they look so depressed, and many patients talk amongst themselves about how they can't wait to get out of here. I feel sorry for the ones who have no where else to go because Medicare won't pay for other places. My Dad is now in a much better respite facility, only because we have the means to pay for it. But the cost per day at Northwoods is considerably higher than all the other places we looked at for the same services that Northwoods claimed to offer. So stupid that our government pays more $ for a place like this that sucks and not for other places that have nicer facilities and cost less for the same exact services. Don't send your loved one here if you can help it!

From the owner: Cardiac Rehabilitation, IV Therapy, Neuro-Muscle therapy, Orthopedic Rehabilitation, Physical…read moreTherapy, Occupational Therapy, Speech therapy, Post Surgical Rehabilitation, Respiratory Therapy, Stroke Rehabilitation, Transitional Care, Transitioning Home, Wound Care, Alzheimer's Care, Bariatric Care, Cancer Care, Diabetes Management, Nutritional Management, Tracheostomy Care

This has been the worst experience I have ever been through. I put my mother there because…read moreHeritage Woods assisted living kicked my mom out because she needed more care. The administrator set her up because it is next door to them. The first night Rita, aka, mom was there they threatened her they were going to call the police to search her belongings for contraband. She was 86 and can not walk, she is in constant pain so she had tylenol in her purse, they confiscated that with the warning. The food was never what you wrote on paper and it was so bad. Rita went in at 115 pounds and left at 92. The cleaning was non existent. And you could wait 5 minutes to never to get help. She had to wait so long for her pain meds she would be in tears. Her blankets were stolen the night we got there, and so many things broken. They just did not care. The other floor they showed me was very nice. The floor she was put on should have been condemed. I could really just go on but you all get the jist. I have since moved her and she is treated so much better.

My son was sent to Symphany Maple Crest for recovery from an accident prior to another surgery. He…read moredidn't receive meds on time, food was minimal and cold at best, water bottle was filled from unsanitized bathroom sink. After 3 days he had to go back to the hospital. Medical care was a nurse practitioner who refused to wrap his legs for edema. ER doctor said his 3 day stay had set him back 2 weeks. We refused to have him sent back there.

I've worked here for 6 months and hands down the best group of people to work with. I've worked in…read morehealthcare for sometime and these people....are 120% dedicated to patient care. Just wow!!! :)

From the owner: Whether this is an acute exacerbation or chronic illness, you will be given the tools to build…read morephysical strength, endurance, balance, improve confidence and establish a sense of empowerment!

I was referred by my Dr to Care Choice over 2 &1/2 years ago for IV care & supplies. The first…read morenurse they sent was very anxious & not familiar with Picc lines besides not washing his hands. After I complained I did get a very good nurse. My big issue is I haven't had any contact with them since Dec 2012. No calls nothing as it is 2015 & I'm still receiving IV medication. I assumed I was done with these people. When I tried to get PT in 2014 , from the same Dr who referred me to Care Choice, they came back & said I was still covered by Care Choice nursing plan. The best is when I gave Care Choice's information to the other plan, Glenview Hospital Home Nursing, they said they couldn't find any information & the phone number I was given when they came to my home didn't work. They seem very sketchy, have several company names & my Dr will not refer anyone else to this company.

From the owner: * Medicare Certified * Parkinson's Disease Management…read more* Orthopedic Rehab * Stroke, Brain & Spinal Injury Rehab * End Stage Renal Disease Management * Heart Failure Management * IV Therapy * LVAD Services Offered: * Skilled Nursing * Physical Therapy * Occupational Therapy * Speech Therapy * Home Health Aide * Medical Social Work * Phlebotomy & Laboratory Services * Nutritional Counseling * Durable Medical Equipment & Supplies ** Please visit our website for more information. **

If you live in the Rockford area and are seeking help for a loved one please avoid this company at…read moreall cost. They were hired to help my aunt and uncle with dementia. They were assigned a caregiver and at first things seemed ok. However after a few visits they started sending a different caregiver each time without notifying the family of the change. The new caregiver was given NO information about the client's condition or what kind of care they needed. The company gives them nothing but the address and what time to show up. Multiple times we asked that our family be notified when there is a change of caregivers so that we could explain to my aunt and uncle and ease any fears. We were told that this was not possible. Our attempt to keep an open line of communication was met with contempt by people like Amy Roesser. She was rude, uncaring, and confrontational. It is unreasonable and cruel to continually confuse an elderly couple with dementia. Anyone familiar with this condition knows how confusing and frightening changes can be for patients. It is also shameful to care so little about the patients you serve that caregivers are given no information before their arrival. After multiple attempts to remedy this situation we have no choice but to terminate service... which means paying the time remaining on our contract. If you have a loved one who needs care, please find a company actually care's about the safety and comfort of their clients. A company of comfort givers NOT Comfort Keepers!

From the owner: Comfort Keepers caregivers travel to clients' homes to provide care services and living assistance…read more Our work allows seniors and disabled individuals to live independently and as comfortable as possible. With our expert caregivers in your loved ones home, you can rest assured knowing he or she is receiving the best care possible.