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    First Choice Ford

    2.9 (31 reviews)
    Closed Closed

    Services - First Choice Ford

    Check engine light

    Engine oil light diagnosis

    Auto general diagnosis

    15 More Services

    Auto noise diagnosis

    Tire Pressure Monitoring System diagnosis

    Auto no-start diagnosis

    Auto vibration diagnosis

    Auto diagnosis or inspection

    Auto pre-purchase inspection

    Auto maintenance

    Oil changes

    Auto repairs

    Auto battery or electrical system repair

    Auto brake repair

    Auto transmission repair

    Auto wheel and tire repair

    Routine automotive maintenance

    Transmission leak inspection

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    11 years ago

    Great job! Got in and out in no time with my tire being fixed and now I am back to enjoying my Fusion!

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    10 years ago

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    12 years ago

    Good, honest and fair! My husband and I were very pleased with their sincere dedication to help their customers!

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    14 years ago

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    11 years ago

    First Choice does not care about customers or take care of them in my experience. I'd recommend you try Whisler if you are in Rock Springs.

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    Ask the Community - First Choice Ford

    Review Highlights - First Choice Ford

    This describes the customer service that we have experienced at First Choice Ford in Rock Springs, WY.

    Mentioned in 6 reviews

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    Fremont Motor Rock Springs Chrysler Dodge Jeep Ram Fiat

    Fremont Motor Rock Springs Chrysler Dodge Jeep Ram Fiat

    (16 reviews)

    f I could give Negative stars I would (DO NOT BUY FROM THIS FREMONT)…read more Kristine Sell is the only person that I worked with on this matter that was worth it (5star for her only) Have lost all faith with Fremont Motors I have bought many vehicles from this company over the years but in the last few years these purchases have been horrible. The most recent being a low miles 2008 ram 2500 with a 6.7 cummins. First off the truck was delivered and the driver told me the check engine light was on which was checked and showed a couple codes. I contacted the dealership the next day as the delivery was at 8pm. Once I got the truck home I noticed alot of major rust on the truck that was not disclosed to me before buying after a brief conversation it was agreed they would replace the completely rusted through door. They picked the truck up and took it back saying I would have the truck back in a couple days. They where supposed to replace and repaint the door if it was a different shade, the door was the right shade off of a 3500 (left the 3500 bagding on) but had a bunch of paint chips and the window was messed up. Not only did they just slap the door on, the chrome trim that was on it was trashed as they just ripped it off the old do and stuck it on all bent and dented took almost two weeks to get the truck back in this state. Now with issue two the one code it has was supposed to be an o2 sensor. Instead of fixing this issue while they had it they just threw the new sensor on the seat and said do it myself OK not a big deal just a shitty way to do business. I took the truck to my local shop after replacing the o2 and still having issues they found the battery cables where melted and the grid heater wires where grounded out against the block. So I reached out to the dealership (no response) so I had my shop replace all of the needed parts for the electrical issue (680.00) this fixed all my issues with power but still had a check engine light for the o2 sensor (new sensor) so again tried to reach out the fremont motors in rocksprings no response again (call, voicemail, text, and email) so again I went the route of the repair which was the complete replacement of the DPF system (2000 parts) (500 labor) this did finally fix the issue so I could drive this truck which only has 98k miles. The biggest part of my issue was fremont motors advertises their 2 month 2000 mile warranty even had me sign the paper showing this but have not covered anything or even respond to me at all. Even with paperwork showing what they cover or do they will not take care of this. Sadly I have been working with Fremont motors since 2012 I have bought 10 different vehicles and after this last time I will NEVER buy from a Fremont motors again. After reaching back out to Gabe at Fremont about his reply (Daniel, this is very discouraging to read, and we appreciate you bringing this to our attention. I've left you a message, as I'd like to learn more about these concerns, as we value your opinion, satisfaction, and business. When you have an opportunity to speak, please call me directly at 307-362-2151. I hope to hear from you. Regards, Gabe Lloyd - General Manager - glloyd@fremontmotors.com) My thoughts are the same this has been by far the worst experience I have had with a Fremont Motors. WHAT A JOKE!!!!! My advice don't buy anything used from them unless you have a 3rd party shop say it is worth buying. and do not expect them to do anything even if you have the paperwork showing they will.

    Fremont motors in Wyoming took excellent care of me notable mentions are Chris Stratton the General…read moreManager. He helped get me what I needed in the end and made sure it happened! Fantastic service! Devon helped facilitate the progress of success in getting me what I needed as well. Thank You Fremont Motors of Wyoming

    Rock Springs Honda

    Rock Springs Honda

    (8 reviews)

    Friendly, helpful sales staff. Knowledgeable of the products/vehicles they offer. Honest & fair…read moreprices.

    Being in and out a few times now, here is my honest opinion. Everything else with the store is…read moreamazing, the sales men are great, the office ladies are welcoming and kind, the techs are even nice when I have seen them. Their service center, SUCKS. They are completely ignorant. Connie is the worst of them, she is horrible on the phone, always disrespectful. She does not have an ounce of customer service if it bit her in the ass. She is RUDE, unkind, and should just retire already since she wants to complain so much. Justin can't multitask to save his life. He's suppose to be the service "manager" The only thing he seems to manage in there is wasting everybody's time. I saw a mountain of unanswered messages on their desk and three more brought into them while I was standing there and they had not even greeted me yet. When he was paged over the intercom to get a phone call he said " I don't have time for this today" barely answered the phone just to tell the guy he'll have to ask auto zone and abruptly hanging up on him, I could still hear the guy talking!! I am appalled. Brandon in service, as there's two of them at the store now, the one in service who took over for Bailey is never at the counter. My son has needed a part for weeks that Brandon STILL has not gotten back to him on. These guys are a train wreck and complain their busy and don't have the time to get work done yet Shawn, the main tech and only real tech, has NOTHING to do so he comes to the front to ask if there's any work! Kinda contradicts don't you think? Pure laziness. Shame on Wayne for allowing this service department to be this bad. He's a great man and I KNOW his department can do better. How do you expect customers to be happy and want to come back? I know I am not coming back anymore. Took them two days to get my sons bike tube replaced, no call, no hey you can come pick up. I had to call and get an update, and surprise!! They had to take a message. Ridiculous and unprofessional. You are not busy, you are LAZY!!! There is no money at the counter because you let your service department ruin business. Their not doing their best, their getting away with treating people poorly and using a wet blanket excuse. Please for the love of god do better.

    307 Auto Plaza

    307 Auto Plaza

    (1 review)

    307 Auto Plaza took GREAT care of me. I bought my first car with Sales Associate, Richard's, help…read moreand I felt supported throughout the entire process. Richard and the staff went out of their way to make sure I was content with my purchase. When a tail light/blinker went out within the first week after I brought my 2013 Kia home, Richard offered for me to bring it in to 307's in-house mechanic, free of charge. For the day of repairs, Richard set my partner and I up with a loaner car for the day to enjoy the area. 307 not only repaired the tail light and blinker but also gave me a full tank of gas to return home with! Amazing. Richard has been helpful and kind every step of the way. I felt especially supported as a first time buyer. 307 Auto has great integrity and is a five star Auto dealer. I whole heartedly recommend 307. Thank you so much, Richard! P.S. I LOVE MY NEW CAR! It's in stellar condition, beautifully detailed, and even came with new all-terrain tires! Thank you!

    From the owner: At 307 Auto Plaza, when you begin the car buying process with us, we'll make sure that it's low…read morepressure and efficient. We inspect every vehicle before adding it to our inventory because we want you to be confident that you're buying the vehicle that fits your lifestyle and will last you a long time. But most importantly, we want everyone to have an enjoyable experience while they purchase a new car. So, when you car shop with us, you can trust that you'll get a fair deal and will be treated respectfully.

    First Choice Ford - autorepair - Updated July 2026

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