I'm moving across the country and pulled into Rock Springs late last night. To my horror, my…read moresteering was creaking and whining and I wasn't sure if I could keep going. This shop is obviously good because it's busy! They weren't able to see me immediately, BUT- Hubert at Rock Springs Auto Repair was kind enough to let me use his grease gun and stethoscope and we isolated the problem to the ball joint and got it ready to keep rolling. Thank you Hubert! You're a good guy.

We drove in from the West Coast to spend a week in Rock Springs; as soon as we got here, we noticed…read moreour truck leaking oil from the rear differential. We were pretty concerned, as we only have a few days to look around, and in Wyoming you need a good vehicle to do so. So we checked online last night at about 4:30pm which was dicey in itself because they close at 5. But we drove down there anyway to talk with them, and even as they were closing, they were able to make a spot for us this morning 8/28/25. We got there at 8am and before we could ask, Kira at the front desk offered to find us a ride back to our hotel. We gratefully accepted! The owner Rick gave us a ride and after talking for a few minutes, we felt very comfortable with both him and his establishment. He assured us that they would do everything in their power to get us back on the road as quickly as possible. Right after 9am, we got a call from them, letting us know they found the issue and would start fixing it right away. So we took a short walk around our hotel's neighborhood and not long after we came back, the phone rang again. They had fixed our truck and it was ready! It wasn't even noon yet! We were very impressed. And Rick came back to pick us up at our hotel to get our truck. Many thanks to everyone involved; Rick, Kira and shop mgr Jay, plus the mechanics who worked so efficiently to get us going again! You guys have definitely earned another customer- when we relocate out here we have about seven vehicles including two car show classics that will need maintenance. Much gratitude and respect, Cindy and Norm

My wife and daughter were on a road trip and experienced car issues as they were passing through…read moreRock Springs. Rumble literally came to the rescue--they quickly diagnosed and fixed the problem (at a very reasonable cost) and had my girls back on the road that same afternoon. They couldn't have been more kind. Highly recommended.

It was a great experience, love janet, very congenial, services were good also, she listened to…read morewhat i wanted, & followed through

Took my ATV in for service and tune up and told them 10 times to change all fuilds and filters…read more They had it for a month and rebuilt the carb changed the oil and oil filter. They did not change the fiulds in the diff or change the coolant, just topped them off. They didnt change the air or fuel filters. All this was on the work order. The person at the service desk could care less and gave me attitude. I had to have the machine and will take it to another kawasaki dealer as I was told it would be 3-4 weeks before they could get it back in. DO NOT GO Here!!!!! should be no stars

We can't recommend these guys more. Absolute champions!…read more Our van had an issue while we were passing through, and 2 other mechanics quoted us close to 1000 to fix the problem. We were on our way to Canada via San Francisco, and had very limited funds. We needed a fix that would get us to Canada, where we'd be able to afford to do the larger repair that was needed. We explained this all to Dennis, and he understood. Instead of ripping us off like the other shops wanted to, he came up with a solution that would get us safely to Canada, where he made us promise we'd have the serious repairs done ASAP. The repair was done quickly and well - and he even called us the next day to check we were okay. What a sweetheart! Honestly, if it wasn't for Dennis, we'd still be stuck in Rock Springs. So thank you Dennis!

I never had such good service before These guys put me first…read moreI had to go on a trip So they hurry and got a radiator put in my car 5 STAR ALL THE WAY

I took my vehicle in for an estimate and was told I needed almost $5000 dollars in repairs and that…read moremy car wouldn't make it back out the the parkimg lot with the necessary repairs. Thankfully I took my car to get a second opinion and the fuel filter replaced for a total of $120 with labor. This business is the worst kind of scamming mechanics out there. I would give less than 0 stars if possible.

Mark helped us with a rental truck that went south. gave us great advise and helped save the day.read more

Mark was wonderful! We saw an engine light come on in our Toyota Sequoia and called Mark. Keep in…read moremind that this was on a Sunday - no other places were open and we were on a long cross country trip so we needed help to find out what was wrong. Mark opened his shop for us and quickly diagnosed the problem. He was very honest, gave us invaluable information and provided options. While his shop didn't have the part we needed (and that's ok), he couldn't have been nicer and more accommodating to try and help us get on our way. Super grateful he answered his phone on that Sunday

Brian has done all my work from when I was in my 20's. Now in my 60's…read more Great service, very friendly. He always gives great advice on all repairs. Even if your a DIYer? He will advise you with his expertise from his many years of experience. Good old school shop. where everything isn't about taken you money.

Very fast turn around. Very pleased with the service. Brian and crew seem very knowledgeable. Great…read morework. THANKS

They are very friendly and welcoming. They were quite busy when I arrived but I can tell they…read moretrying to help me to the best of their ability!

Took my truck in for a front end alignment and they didn't do it said I needed front end parts most…read moreof the parts they said I needed are brand new and everything else is not bad will never go back there for anything

On our return trip from the Triple Crown of Rodding in Tennessee our trailer had a blow out in…read moreWamsutter. We pulled into a Love's station only to be told they didn't have the right equipment for the repairs we needed. Went online and found Tire Den and called them about 5:20 pm realizing we were about an hour out (nursing the trailer along the road) and they were closing at 6:00 pm. Spoke with Jon and he said that they have an after hours tech that would be available when we got there. We made it to Tire Den in Rock Springs about 6:10 pm and Jon and Bo were just heading out as we pulled up. Jon called the after hours tech (Joey) and had him come down to meet us. As we waited for Joey, Jon and Bo had us pull the trailer inside and they both started evaluating the damage. Jon and Bo ended up staying and helping Joey complete the job. All three went the extra mile either by staying late and helping (Jon & Bo), or by hustling down and getting the job done (Joey). They went through all the tires, replaced the spare we had, sold us an extra spare, replaced the other two tires that needed replacing and realized that the main tire we had consistent problems with was missing a spindle nut retainer and went to see if they had one in stock. Jon came back with an extra nut to try and double nut it because they didn't have the spindle retainer in stock, but that didn't work either, so we were just going to make due without it (we had been doing it that way the whole trip unknown to us) when Jon shows back up at the trailer 15 minutes later with the spindle nut retainer we needed. He actually went outside to the "bone yard" and searched through old parts and found one. Telling you that these dudes (Jon, Bo, & Joey) were clutch for us is an understatement. We tried Love's (they didn't have the tools apparently, but they also offered no suggestions, and damn sure no effort like going to the "bone yard"), we tried three other numbers (including being left on hold for 25 minutes), but Tire Den kept it simple with what they offer (regular business hours & after hours technician) in this stretch of Country where tire repair is critical. In a time where most businesses are short staffed and over worked, Tire Den has managed to not only stay staffed, but staffed with solid ass men who take pride in helping with hours that support the kind of stranded folks like ourselves. They also employ the kind of solid people that make recommendations (both Jon & Bo at separate times diagnosed a possible bent axle and recommended getting the trailer aligned once we made it home to California) that had nothing to do with extra money for them, but everything to do with the long term health of the trailer and our safety towing it. We can't recommend Tire Den enough and we want to personally thank Jon, Bo, & Joey for taking care of our crew when we needed you most. - Mike, Cliff, Rob, & Chris Jr.

They were awesome. Got a flat on the way home from a trip. They got me in and out quick! Stack was…read morefriendly and helpful, clean comfortable waiting room. Would recommend these guys.

Thank you so much for saving us!!! Our truck had trouble while driving cross country…read more we turned it around and thankfully found Pat and his crew! Dan immediately greeted us and was so kind! He stopped what he was doing, made us feel welcomed, and helped us right away. Pat and his son Tyler were super friendly and amazing mechanics. They had to get some parts and the truck had to stay overnight, but Pat even drove us to the nearby hotel. They got started on it right away the next morning and we were off on our road trip adventure! Thanks guys! You are all wonderful and we really appreciate it!

We were on a road trip and passing through Rock Springs when we had a thermostat failure…read more Pat's/Tyler was knowledgeable, friendly and got us back on the road in about 2 hours at a reasonable price.