Let me start off by saying I don't like writing bad reviews but I just had to let other people know…read moreto be cautious when dealing with this company. I wasn't surprised when I saw they had a 2.0 rating because they're the absolute worst!! I wish I could give zero stars. They do not care about patients and make mistakes with medications. My nurse who came to my home didn't read the instructions and administered my medication incorrectly. She wasn't paying attention and I'm the one who has to suffer. Now I'm waiting for them to deliver new medication and my treatment is all messed up all because the nurse didn't read the instructions on the package and just assumed. As a medical professional I don't understand how you can administer medication to a first time patient of yours and not read the instructions. She wasted valuable and expensive medication for no reason. Now dealing with the pharmacy and getting all kinds of different stories not knowing who to trust and believe. They really don't care about people and are the worst pharmacy ever. I never get a call when they're going to deliver my medication, they just show up. I have to wait around all day for them, since the medication has to be refrigerated, they can't just leave it outside my door.I expected more from Northwell, I'm really disappointed in them. If you are working in the medical field, you need to actually care about people and help them, not make their lives worse and more complicated. We're sick, that's why we are receiving this medication in the first place, why are you making it more difficult for us?

Could not recommend this place highly enough. For years we suffered with standard homecare agencies…read morewho pay their employees garbage and send any warm body they can find. For only a little more, we get quality care. It's a life changer.

Denise Kuhbier is a life saver. Terrifically organized and supremely professional…read more I had a need due to a very ill family member in West Islip and Denise has become as important to me as my left eye. She has helped me find trustworthy and compassionate caregivers . Cost is always a factor and these caregivers are requiring fair and reasonable wages. I am glad we can accommodate. I highly recommend LEANONWE. There's is a true miracle story. A terrific idea brought to life.

For a health care company, it is disturbing to say the least that some of their employees don't…read morewear masks in the public areas of their office building when required. Would you want that person caring for your loved one? I certainly would not. What I, and my staff observed was disgraceful.

As an active duty service member, it was important for me to find a company I could trust to care…read morefor my father because I am far from home. My mom is my dad's sole caretaker and it was taking a toll on her; she needed help. Hiring Dignity at Home Care was the worst decision I could have made. My dad has dementia and needs consistency. Chris promised to rotate two caretakers trained in dementia care. He said if neither of them could be there, he'd personally cover down. This didn't happen. Instead, new people constantly showed up, which was even more concerning because of COVID. Sometimes, no one show up at all or Chris would text to cancel on us with less than an hour notice. When his staff did bother to show up, they weren't trained. Numerous times, they didn't properly clean my dad. One even admitted she was actually a receptionist and had zero experience with dementia care. I do not recommend Dignity at Home Care. I'm saddened by how they treated my dad.

Terrible experience. Lack of communication, skills and quality of professionals. How or why this…read morecompany exists. They are charging a lot from clients and their service is below zero. Don't try to communicate with this agency, awful!!!!

Unfortunately -I must give them a very negative review. I…read morehave asked them numerous times to assist me in replacing a live-in caregiver who has created a very toxic environment for us. The caregiver constantly manipulates the family against each other in order to get his way. Every time I try to replace him the agency interferes and ignores my requests even though I am the one hired them and I am the one who pays the caregiver who I dislike immensely. I should not have to be a situation where I am forced to keep a caregiver that I dislike. They don't return my phone calls and they ignore my requests to get a different caregiver. Instead of working with me to replace this caregiver who has created an extremely toxic environment, the agency will go behind my back and reach out to another family member who has very little to do with the caregiving, is easily manipulated and it results in arguments about replacing the caregiver. I don't want a caregiver who is only in it for the money and who does not have patients wellbeing in mind. I constantly have to step in and make sure the patient is being cared for. I should be allowed to replace a caregiver that I have no trust in. The caregiver should not be in charge and the agency should not be in charge. Thay have made a difficult situation even more difficult by pitting family members against each other. I dislike them immensely. Be careful

great experience.! The girls are caring and do all that they can to make my mom comfortable…read more Great agency to work with

From the owner: LOVE TO CARE delivers exceptional private care services throughout New York State, with a special…read morecommitment to families in Nassau and Queens Counties. We are dedicated to promoting the health and wellness of your family through our skilled and compassionate care. Our team develops a comprehensive care plan tailored to help you remain in your home for as long as possible. This approach allows you to stay close to your loved ones as you age or recover from an injury or illness.

Jack Lippmann's services were outstanding. He is professional, knowledgeable and caring. He went…read moreabove and beyond to process my father's case accurately and fast. Jack exceeded my expectations, and I am glad I found him. Thank you Jack Lippmann for your great service!

From the owner: Elder Care Services, Inc. specializes in preparing and filing difficult elder care documents. We…read morehave experience with many documents, and we are experts in all aspects of Medicaid. With our amazing customer service and our professionalism, you can be sure that we will get it right. Call today!

Beth O'Connor, the Client Care Liaison at Alvita Care, is simply the best consultant you could ever…read morehave. She, as well as the entire staff at Alvita Care, are all super professional, very understanding, patient, caring, and extremely knowledgeable in all aspects of home care. Beth is super punctual, shows up on time (as promised), calls you back, texts you, and responds back immediately within seconds. In addition, she is very easy to communicate with, and is exceptionally responsible. She, as well as the entire Alvita Care staff, consistently go "above and beyond" for all their clients. In addition, Beth is extremely knowledgeable, super patient, extra kind, highly qualified, and very considerate; plus she carefully listens to every one of your concerns. She, as well as everyone at Alvita Care, are definitely top-notch and superb, and will take all your personal concerns into consideration, plus they will not stop helping you until you are completely satisfied. They are excellent, excellent, excellent! But you can't go wrong asking for Beth O'Connor as your Client Care Liaison. She is super knowledgeable, courteous, professional, patient, and always open to all your suggestions and ideas... while, at the same time, willing to share her own expertise, personal experience, and indispensable know-how. She is more than just great - she is superb, super fantastic and goes "above and beyond" for all her clients. We are extremely satisfied with the entire Alvita Care family, and will continue to use their services for all our home care needs. Do not go to anyone else. Beth, as well as the entire Alvita Care family, are simply the best! Most recently, Beth also assisted us in hiring two home care attendants that are both absolutely perfect in every regard.. and one of them is even bilingual, as we had requested. We just couldn't have done it without Beth. She has been indispensable, and has patiently helped us throughout this entire process. She is definitely the greatest asset that Alvita Care can ever have. Finally, we are very grateful and fortunate to have found both Beth O'Connor, and the entire Alvita Care family, and will not hesitate to refer them to our family, friends, co-workers, and you, the reader. With Beth O'Connor and Alvita Care you can never, ever go wrong!

I had an extremely traumatic experience with Alvita a few years ago and now that I've just received…read morea letter about patient information being compromised in a hacking, I'm compelled to warn others about trusting loved ones in the care of this organization. When my mom was returning home after a debilitating stroke, we decided to bite the bullet and go with Alvita - which was more expensive than others but long calls with their rep assured me my mom would be in amazing hands and I'd be able to rest easy and enjoy "being a daughter again." The *best* of the three aides they sent was notably cold upon meeting her, and one whom my mom told me would literally snap and curse loudly when lifting her in the hoyer and doing her duties, making her feel like a burden and making her feel on eggshells in her own home. After that, it became a full nightmare. On the morning of a doctor appointment, where the aide was asked to have mom ready to go for her wheelchair transport, the aide literally left in the middle of changing mom - without any reason, warning or notice. I thought she was taking out garbage but she genuinely just ghosted. As a result, mom missed an important appointment with her oncologist while laying there soiled, undressed and helpless. That wasn't even the worst. The final aide, who didn't last long due to her cat phobia (side note, when reaching out to Alvita, their solution: maybe just get rid of the cats), we learned had been putting dirty, soiled/food-filled pots and pans away in mom's cupboards. As a result, the aide who took over discovered maggots everywhere and we had to replace a ton of mom's cookware. (I would share a photo if it wasn't so gross.) The recklessness and negligence of this company and its hiring decisions is unreal. Thankfully my mom had me to advocate and look out for her through all of this, but it's terrifying to think about folks without a support system who are on their own in the hands of people like these and sharing their homes with them. I highly recommend directing your loved ones anywhere else. Or making sure you check in frequently on the welfare of anyone you already happen to have in Alvita's system.

They've been taking care of my mom for the last 3 months and it's been great. The aides are very…read morecaring and patient.

From the owner: We provide patient centered care, to optimize independence.read more

My mother is living at Atria Cutter Mill. We spent a lot of time researching many of the assisted…read moreliving facilities in the area. We thought we made the right choice, but not a day goes by that my Mother doesn't call to complain about the food. We have tried to convey our displeasure about the food to the management. But nothing seems to improve. I wish I could give Atria Cutter Mill a better rating. However, it seems like they are taking advantage of their residents by cutting corners and not providing the people living there with the simplest pleasures in life, which - as we all know - is good, tasty meals that are made with love, not cost cutting in mind. I do hope someone from Atria Cutter Mill sees this and responds. Thank you for listening.

All Atrias make a big deal about the quality of their food but everything basically comes from…read moreSYSCO. Yes the meats are cooked on premises, but almost all the baked goods arrive from SYSCO frozen, are thawed and baked locally, however they'd taste the same even in your kitchen because it is all industrially prepared. Nice places, expensive though for what you get.