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    First Citizens Bank

    2.5 (8 reviews)
    Closed 9:00 am - 5:00 pm

    Services - First Citizens Bank

    Personal banking

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    3 months ago

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    4 months ago

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    4 years ago

    Slowest branch in Los Angeles. No matter how many people in line they've got one teller. Go to another branch and save your time.

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    OneWest Bank N.

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    6 years ago

    Best customer service of all time. Have been banking there for 20 years. Goes above and beyond for me at every level.

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    OneWest Bank N.

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    6 years ago

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    Optimum First Mortgage - The Team "Optimum First Mortgage"

    Optimum First Mortgage

    (731 reviews)

    Erik Board understood from the beginning that we were well-qualified buyers that were going to shop…read morearound for the best rate, as this was not our first home purchase. Erik was willing to compete to provide the best rate, terms, and guaranteed on time closing. He provided a quick pre-approval letter that was needed to make a more competitive offer to the house sellers. He was transparent on budget and the money down that would provide the pricing. Following the home inspection and our intent to proceed with staying under contract, he provided the best loan estimate and fixed rate with no points from a pool of five different lenders that were all in competition for my business. Optimum First won out with a loan estimate that the other lenders couldn't beat. Everyone at Optimum First was very responsive, even at odd hours or weekends. We were moving from Virginia to Texas and with Optimum based out of California, the time zone difference played to our favor since we could email and contact them after work on the East coast and they would respond the same day with the three hour time zone difference. Make sure they lend in the state you are considering on buying. They are CA based and cover a lot of states, but I am not sure if they cover all of them. After we committed to using Optimum First as our lender, we generally had no issues with loan processing and providing necessary documentation or follow-up info for underwriting. However, one word of advice is I would recommend as soon as you know you want to stay under contract (likely after your home inspection) and proceed with the house you want to purchase, obtain your final, bound homeowners insurance policy with your preferred provider (not just a quote, the policy) as soon as possible. This will be needed with Optimum First for your clear to close letter and any buyer financing requirements stated in your contract. It will help make sure you close on time to make sure the policy is in place as soon as you can get when you commit to Optimum and go into underwriting.

    The loan officer who assisted me in obtaining my mortgage did an adequate job. Not great, not…read morebad, adequate. I was notified by Optimum several months after the mortgage was written, that they had failed to secure my identity and financial data, putting me at risk for credit fraud. Given the a voluminous amount of financial & identity data which mortgage processors require, its very disconcerting that Optimum did not take adequate precautions to ensure the security of my data.

    Option One Lending - GREAT RECOGNTION! TOP 100 BROKERAGE NATIONWIDE!

    Option One Lending

    (127 reviews)

    Sherman Oaks

    I bought a condo recently and we used Option One to help us get a loan. Mr. Artin Fallani, was the…read moreone I spoke with and right away I realized that I he is the right person. He was very thorough, informed and understanding of what I needed. Artin made me feel comfortable about the whole process and I consider myself lucky I had him on my side. Moreover, he really worked for us to get a very good rate on the loan which I appreciated very much. His whole team is very very fast and very professional. Artin, thank you so much for what you have done for us. When I have a chance to introduce Option One to someone who needs to finance a home purchase I would happily do it. Good luck.

    I had an amazing experience working with Marty and Gohar throughout my home loan process. From…read morestart to finish, everything was incredibly smooth, organized, and stress-free. They were able to help us close escrow in just 24 days, which was so impressive and a true reflection of how efficient and knowledgeable they are. One of the things I appreciated most was their communication. Marty and Gohar were always available to answer my questions, kept me updated every step of the way, and made sure I understood everything throughout the process. Buying a home can be overwhelming, but they made me feel confident and well taken care of from day one. I trusted them completely, and they absolutely delivered. Everything worked out exactly as planned, and I couldn't be happier with the experience. If you're looking for a lender who is professional, responsive, honest, and truly has your best interests in mind, I highly recommend Marty and Gohar. I will absolutely be working with them again for any future transactions.

    Bill Rayman

    Bill Rayman

    (85 reviews)

    Sawtelle

    Buying my first home in Los Angeles was one of the most exciting yet stressful chapters of my life…read more After searching Yelp for the best mortgage broker, I found Bill Rayman, read his glowing reviews, and decided to reach out. From our very first conversation, I knew I was in the hands of a true professional -- someone who not only understands the mortgage process inside and out, but also genuinely cares about his clients. We faced several unexpected challenges from the seller's side, but Bill navigated every hurdle with calm confidence and creative problem-solving. He has a rare ability to make a complex, high-stakes process feel smooth and painless. Bill's professionalism is matched only by his human qualities -- patience, kindness, and an unwavering dedication to his clients' success. What impressed me most was his resourcefulness. Bill sees solutions where others see roadblocks. He explored multiple strategies to ensure I got the best possible loan, always explaining each step clearly and making sure I felt informed and comfortable. He was responsive, attentive, and proactive, often checking in before I even had to ask. In the end, I not only closed on my dream home, but did so with complete confidence in every decision -- thanks to Bill's guidance. He's the kind of person who turns what could be a stressful journey into a positive, even enjoyable experience. If you're buying a home -- especially if it's your first -- I cannot recommend Bill Rayman enough. He's not just a mortgage broker; he's a trusted partner who will go above and beyond to make sure you succeed.

    It's been such a pleasure working with Bill Rayman. He goes out of his way to make sure the clients…read moreare well taken care of. He is very knowledgeable, punctual, and kind. I will definitely continue working with him.

    First Citizens Bank - banks - Updated August 2026

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