I needed to replace my garage door springs. Tom wasn't the least expensive, far from it. The firs…read moretime I spoke with Vanessa she told me to consider a number of things before i made a choice, family business, local, and price. She wasn't right on the price but the rest worked and most importantly Tom's personality sold the deal. He cared and spent a lot of time explaining things to me. But the four others that came out seemed the least involved. Sell and scram. One other guy who came out offered me one price to fix the springs and immediately offered me a lower price if I had him do it right away. That approach always make me feel like someone's lying to me. I think there isn't any real bottom price. I guess people fall for that garbage approach. I hired Tom. I agreed to a 3.5% upcharge for the use of a credit card which I feel is an appropriate charge. Later that day I realized that his "app" had charged too much on the upcharge. I left a message and he returned the call. He immediately refunded the accidental amount. Mistakes happen, we all make them. It's a family business. They'll be around. I got a five year waranty with their letterhead on the warranty. Bottom line......I will use them again!

My 30 year old garage door had a broken hinge and a broken spring. Tom worked very hard to remove…read moreto old springs as they were really stuck on there. He was very friendly, thorough and got the whole job done in about an hour. Vanessa was also great, very responsive!

I can highly recommend this company. They are very credible, highly knowledgeable, fast and…read morereliable. They explain the problem clearly and offer all appropriate options. They fixed my apartment building's garage gate the same day I called. Their pricing is honest and transparent. I had a very bad experience with another company who quoted me a price that was 5 times + what Master Garage did the same work for. Master Garage also told me that I did not need certain elements of repair as I was told by the other company - total honesty!!! A wonderful experience and I am thrilled with the results. I give this company an A+++++++++++++ and I highly recommended them.

This company is top notch! Very accommodating and helpful. The installers did a great job and even…read morehelped move some kayaks off the wall racks that were blocking their access. We got 3 bids and theirs was the best. We will be confident recommending Masters to our neighbors.

Genesis was great. My garage door broke over the weekend. It was the spring. I was chatting…read moreback-and-forth on Yelp a good chunk of Sunday. I schedule an appointment for the next day Monday between 1030 and 1130 and Benjamin came around 10:30 1045. He was very prompt knew his stuff and fixed my garage in about 30 to 45 minutes. Great price great service I would highly recommend them.

Roni came by and took a look at my automatic swing gate. It wouldn't close all the way and needed…read moreto be pushed to close due to the tight space. He said that the weak hinge was a problem causing the gate to not be even and that I needed a stronger hinge. The repairmen came by within a few days but an hour early when I may not have been there. He welded the new hinge and the problem was still there. The gate wouldn't close because the space wasn't there. The repairmen said he was only there to weld. He called the company to talk to me about this issue. The company called me and said everything looks good right? It was not. He and the repairman had a long conversation over the phone because he had to be somewhere else. The repairman after checking the closure, stated that a space/hole needed to be cut into the wooden pole to push the metal plate in. He ended up putting in the hole and it does close now. The repairman did really seem to try to fix the gate. Overall 3.5 stars. Positives: The initial service call and repair time was quick. The gate looks fixed and repairman who came out seemed nice and tried to make things right. Negatives: Putting in the new hinge didn't really seem to fix anything and felt like an extra cost still. On the phone, they tried to explain that they have a lot of experience with these gates and that the hinge needed to be replaced. With all that experience, why did they not see this other problem. After they fixed the gate, I then recalled that a different gate company in the past (for a different issue) told me the pole was the problem. Maybe I will use that company in the future instead. The company seems to track reviews closely. I got a call about my review within 15 minutes of posting. They wanted to find out what happened.

Tom did an outstanding job fixing my garage door cable. He showed up on time, quickly diagnosed the…read moreissue, and had everything repaired in no time. He was professional, knowledgeable, and made sure the garage door was working perfectly before he left. The pricing was fair, and the quality of his work was excellent. I highly recommend Tom to anyone needing garage door repairs, I wouldn't hesitate to call him again. Thanks, Tom!

As we approach the very hot summer I installed some foam insulation on my garage door to block out…read morethe heat. Even though they are extremely light the added weight was too much for the existing springs to handle. I needed to upgrade to the next level springs to compensate. Jacob and near me took the call and handled everything very professionally. They provided free estimate, gave me my options, and did a fantastic job.

Sam is such an honest and good person! He always provides the best customer service and is…read moredefinitely a subject matter expert. He has always been completely transparent and identified the most cost effective option to quickly repair any issues. I've already utilized his services a few times, and have always been satisfied. He is extremely knowledgable and has always been able to quickly pinpoint and resolve any issues related to my property's All-O-Matic motor and gate. He is by far the most reasonably priced from all the competition, and will definitely not try to "up-sell" you. I highly recommend you all utilize his services for all of your gate and garage door repair needs! You will definitely be satisfied, just like I have always been.

Our next door neighbor removed their ADU, which served as a wall between our backyards, leaving a…read moregap in fencing we needed to fill. We only had a few days to work with in between getting notified and the neighbor's own (different) fence going up, so we had to find a trusted company that can come in ASAP to install a fence that bridged the gap and matches the existing fence on our property. Sam and team came to the rescue, was able to assess, quote, and complete the job at a quality level all within 5 days. Thank you!

Woke up on an idle Saturday to a garage door that wouldn't close. I reached out to Imperial Garage,…read moreand instead of immediately offering to dispatch a tech--they walked me through common some troubleshooting tricks to see if they could get it fixed over the phone for free. Only when we figured out that the problem was non-trivial did a tech get sent out. The honesty was refreshing! Communication was super easy. They were incredibly responsive, and the person who came out to fix our garage was punctual, super nice, and did great work. Pricing was incredibly fair--it was a great experience. Highly recommend Imperial Garage!

My husband and I were recommended Imperial Garage Doors and Gates by a friend who experienced…read morequality work and good customer service from them. They were one of the more expensive quotes that we got, but we were willing to pay more for good quality work. The work involved the installation of a new driveway gate, and two side gates on the walkway side of the house. The problems that we experienced with this company: 1. They left an oil stain (that cannot be removed to this day) on our newly paved driveway. 2. They drilled holes on the side of the house to look for a place to anchor but could not use them. They did not bother to cover up the holes until we said something. 3. We went with a black trim steel frame and vinyl panels on the inside. The panels were of very poor quality and probably very cheaply made. Many panels were bowing out and the color was uneven. Some panels had cinch marks from the welding. It rained right after the installation of the gates, causing many rust spots on the frame, and rust to bleed onto the newly paved driveway. 4. They agreed to replace the bad panels and fix the rust marks on the frame. In the beginning, we were told that work was not contracted out to other contractors (except for the electrician) but a different third party came to do the welding and panel work. It took ~2 months for them to get and install the replacement panels. 5. Unfortunately, right after the replacement and repair job, it rained again. New rust marks from the welds appeared and stained more of our newly paved driveway and newly cemented walkway. These gates cannot withstand a single day of rain without rusting. The good work: 1. The electrician who installed the electronic gate opener did quality work. Any holes he made or conduit he ran matched the gate and showed no signs of rust marks from rain. The gate still works well after 4 months.

This company never fixed the issues they promised to fix, the owner signed the agreement to fix his…read moremistakes. It's been over a year. We will get someone else to revise this job. Never will we ever seek this company out for any future work. They wasted my time from work on three separate occasions to meet about getting this fixed and nothing has been reconciled. We have people walking by this fence gate, and tell us looks like a terrible job.

UPDATED: 7/15/25. It's very very rare that you will find a company as responsive as AW. I am…read moreextremely happy to say that they took full financial responsibility. I am deleting the issue that was corrected because all you need to know is that if you have an issue at all they address it and want you to be happy. Definitely would recommend them. Original review: The crew did a wonderful job and clean up was excellent. Wasn't planning on replacing second gate but they gave me a good price. Would definitely recommend them.

From start to finish, the team at ALL Garage Doors and Gates showed us why we made the best choice…read morepossible. We prefer to hire local, family-run businesses. Dana and Aiden were honest, highly responsive, and super professional. Beginning with our initial call to replace the garage door motor and springs, Dana was great in making the service appointment for the following morning. Both were very friendly, patient, and explained everything clearly. They answered our questions and provided us with the best options without any unnecessary pressure or upselling. Aiden was punctual to the minute and explained everything very clearly. He provided a very reasonable quote as well as detailing what we should expect. He double and triple checked his work, and is obviously very skilled and experienced. ALL Garage and Gate greatly exceeded our expectations. We highly recommend them. They deserve 10 stars! Thank you, ALL Garage and Gate!

We had a great experience with Dana and her team! They were very professional, and our new garage…read moredoor was delivered within just two days and installed quickly. The entire transaction was smooth and easy from start to finish. They were a pleasure to work with and even matched another vendor's price. Highly recommend!

Searched for garage door repair near me and Eden was far and away the best…read more Gave him as many details as possible and he was able to give me an accurate quote via messaging. Nothing worse than when vendors insist on coming out which takes up a lot of your time. Getting a ballpark quote and it actually being the price was great. When my motor finally died reached out and he came out about an hour later The install was quick and professional. Cleaned up and programmed all my devices Probably most important to those reading he came out the cheapest out of multiple vendors I contacted. Thanks again!

Super fast response and fix at 9pm! From first contact about broken spring to fully working garage…read moredoor in about 2 hours total. Two new springs for $175each, $200 for labor. Tech was efficient and courteous. Disappointed that the tech did not honor the $50 discount on Yelp for spring repair that was listed in the promos on the company yelp page, noted he'd never seen it before. I didn't push it because it was late at night already.

Eli gets the work done, straightforward and at a reasonable price. Availability is also good, which…read moreis important whether you gate is stuck open or stuck closed... Used his services twice and will do so again.

Excellent service. Had annual maintenance done and was very satisfied with the time taken and the…read moreresults. Ron was my technician and was great.