Well, I've had many professional massages. When I get a reflexology massage I expect that to be foot focused... also not requiring you to take your clothes off. She insisted I take my clothes off, even though I could see a man between the curtains in the next room (who was snoring the entire time of my massage - assuming he worked there). I left my panties and bra on... she insisted I take my bra off half way through the massage. Then things got really weird. She literally pulled my underwear down extremely fast ( like ripping a bandaid off), she proceeded to pull the towel down down to my thighs along with my underwear at once. NO JOKE!! I was laughing but not out loud, so unprofessional and I felt so uncomfortable. THINGS GET WORSE!! Seriously this is not a joke review! I feel bad even putting this on a company's yelp. So then she climbs on top of me (I'm face down) and she was straddling me... sitting on my upper thighs and rubbing me from the bottom of my glutes the top of my back. I could feel the lotion seeping in between my butt cheeks,no joke!! I LITERALLY FELT VIOLATED. At this point I was still some what laughing inside because I can't stop thinking, is this really happening?!!! Never returning. Not to mention I usually get deep tissue but this massage was like extreme deep tissue in all the wrong places... like she was pressing so hard on my bones, my temples and eye brow bone... it was quite painful. Also, the hot pillow she set behind my neck burned me, I have a red spot on my neck from it 12 hours after!!!! ALSO, No one had masks on, despite it being required by the state. read more

First Class Reflexology & Massage - Burn from hot pillow/ pic taken 12 hrs after. - Massage Near Me - Phoenix, Arizona

I thought I'd update this review since we had our first hot stone massage. Our massages were great very thorough and done with the amount of pressure we needed. We had the 60 Minute reflexology foot massage with the hot stones. The hot stones are done at the end of the massage and they are worth the wait we loved it! read more

I called in advance to make 2 head to toe Reflexology appointments for my birthday I asked to be put in separate rooms because I was coming with a male friend. Tried three times to confirm my appointment when I finally got hold of someone it was like "what do you want". I was actually shocked. I am the customer that is not a way to respond. when we got there, we were put in the same room very uncomfortable. The place was noisy trying to relax getting a massage was the goal but not at this place. The ladies talked among themselves making it even more uncomfortable. Today I am bruised on my back this was not a reflexology appointment. I got a knuckle massage. I will not be back. You should feel good after your appointment. Not like you got hit by a truck and bruised all over. They need to learn the term reflexology, and what it really means. read more

The gentleman that works at the front is very rude. My massage therapist sat down and exhaled the worst garlic breath I have ever smelled. She touched my face with, what I will go right ahead and assume, dirty hands. The massage was very random and felt rushed. Never going back read more

Was traveling from NE and had a fantastic girls massage here. Can't beat quality for the price!

Reasonable and effective. Can't say enough about this location, they really offer a great massage and really listen to what you want. I would have to say they work hard at delivering a good service for a fair price. read more

Bring cash. They charge an extra 3% for credit cards and they want the tips in cash. The massages are good but They keep increasing their prices. read more

Can you Pay to go to Heaven??? Oh Yes you can!!! I'm sad to say I just discovered the Oasis of Tranquility!! I'm astonished at the services that they provide at just Amazing Prices....shhhh!!! I felt like I robbed the place paying only $50 for 90 minutes of Sheer Bliss!! I've had many massages around Phoenix- some very upscale spas in resorts, this surpasses them all as far as the massage itself! The decor is surprisingly that of an upscale spa with very private rooms for the services. Be forewarned that they aren't shy about working your body where they feel the tension- I noticed one gentleman commented about a lot of hiney rubbing- that is something I prefer and a lot of people with spinal issues need. I LOVED it!! I'm going again today because I can't wait till Valentines Day (I already booked them that day too) WARNING!! Prepare to Become Addicted!!! This Angel is on her way to Heaven for an Hour read more

Horrible place, avoid coming here. Staff is very rude, facilities are dirty and person giving massage was drenched in cigarette smoke.

The massage I received from first class reflexology & massage definitely hit the spot. My massage therapist was great. I'd give her a shout out but I do not know her name. She was a tiny lady but had a lot of power. I felt like a million bucks after. Much needed. Thanks! read more

If I could give this place 6 stars I would. I've been to a lot of reflexology places and this one is the BEST. Reasons why I liked it: 1. You are in your own separate room! Unlike other cheap reflexology places where you're in a room with 10+ other people I like having my own room better. 2. You have the option to take your shirt off which I like because I hate when they massage through your shirt it doesn't feel as good. 3. When she was rubbing my feet she gave me a warm cloth for my neck and it felt amazing. I got the 30 min foot & 30 min body combo for $45. It was great!! read more

Very poor customer service. We booked a 60 min couples massage with the owner, showed up with no record of our appt. I had the record of date and time I made the appt in my cell phone. No offer to provide us with a discount for future service and no apology. Be forewarned!! If you book here, call to triple check your appt. There are better places for massage read more

I loved this place and was a longtime customer. This location they will change rooms on you and not offer packages with no mention or offer to adjust cause not getting what paid for. Sadly will no longer be a customer. Unfortunate was a long time customer and loved this place. read more

We have been to the Tatum location many times. Always a nice, relaxing, professional massage. My husband and I went yesterday and I walked away feeling like I got in a physical fight. It's my fault, I could have said to go lighter but man, talk about strong hands. There was also a point in the massage I felt like I was going to fly off the table. Im sitting here the next day achy in my neck and upper back. Whew! Oh! And the towels need some fabric softener. read more

Went there this evening with my daughter, we both got 1 hour with hot stone massages. First of all the 2 people working on us were talking to each other constantly. The massage were already not enjoyable and them constantly talking was irritating me. 20 mins into the most awful massage, I sense the person working on me has maybe left. When I take the towel off my face, I see that she's fallen asleep. Then the person working on my daughter wakes her up. I ask them for the hot stones and they don't do anything. Then 10 mins before the massage is over, for about 3 mins they use hot stones on our back which I paid $10 extra. When I went to pay, I thought the manager would be there so I could share my experience but he wasn't, only the masseuse. Truly the worst experience I've had and waste of time and money! read more

A very poor customer service, never ever going back again. Went with four friends and got stuck in traffic so we told the front desk lady that's why we were late then she got upset and talked to us so rudely. It was my first time going there. I would give this place to thousand thumbs down if I could. They don't know how to talk nicely and provide the worst customer service. Please, save your time and go to a better massage parlor. read more

Decent massage. The masseuse left the room several times and seemed to be gone longer than necessary. Great price overall. At the end I was shamed with the tip given. The masseuse that did my friend asked for more as well. I tip based on the service and listening to what my likes and dislikes are. read more

This place is such a hidden gem! I had an Elements membership for years and then started coming here and cancelled it. I get the half reflexology, half massage treatment and it's $35 for 60 minutes. I would typically pay twice that much plus tip elsewhere. I love deep tissue massages and they do a great job at actually digging down deep and getting out any knots! It's the first place I've ever had to actually tell someone to go lighter on the pressure. I can't recommend this place enough! read more

I've had roughly 11massages here the first 4 were amazing, the staff members professional, clean facility, very reasonable pricing. I'm not sure if there was a change in management but for the past few months the place has gone down hill. I've returned many times after a bad massage hoping the it was just an off day for them, but after my last massage I will NEVER be returning. I referred friends here and they had experiences even worse than mine. Upon laying down the massage table smelled of rancid sweat, I asked if the towels were clean and the man up front (the only employee who spoke/understood English) assured me everything was clean and new for my massage. When the masseuse left the room I grabbed a new towel to try and cover up the awful smell. The masseuse had an awful cough and kept coughing on me and near my ear. Between the awful smells, coughing and loud slamming of the front door relaxing was out if the question. As the masseuse began massing my shoulders his hand were like sand paper and his clothes smelled filthy. I was so relived when the massage was over. I left so stressed out and angry I had paid $60 + tip for such a lousy experience. When I got home I looked in the mirror and saw a mark on my neck. I called the front desk to explain my frustrations with the continually bad service and shock a masseuse would leave a mark on my body and not give me a heads up like "hey it was an accident etc" just some type of warning rather than looking in the mirror like what the heck happened to my neck?! Instead the woman who answered could care less and I asked her to take my number. for the manger to call.... Which he never did. In retrospect you get what you pay for the person that will be your 'masseuse' here: -not certified/have any training -does not adhere to state/cleanliness policies -does not speak/understand English -does not know proper massage technique Go at your own risk! read more

First Class Reflexology & Massage - Worst massage ever! - Massage Near Me - Phoenix, Arizona

This is not the spa massage experience. Rooms are created out of curtains, and very short tables on the ground but the guy that did my massage was amazing. It's not your typical feel good massage though this is really working the tendons and the lymph system and for this price, could not believe the quality I got for it! I will be back! read more

This place is a million times better than massage envy. Michael is the best. He really gets in deep to your muscles and is very respectful. They know all the pressure points, and some that you would never think existed! I'm addicted!! Rebecca is the receptionist. She always finds an appointment time when I call last minute to squeeze me in with my busy schedule. Thank you! read more

Tried this place today for an ionic foot bath and foot reflexology massage. I arrived shortly after they opened, and even though I didn't have an appointment, they were able to take me right away as a walk-in. There aren't many frills to this place, however it's clean and quiet. Upon receiving my foot reflexology massage, I was asked to lie on my back on a massage table. A heated pillow was placed under my neck, and a clean hand towel was place over my eyes. The massage involved both my feet and calves and felt very thorough and relaxing. The ionic foot bath was done afterwards, and although my feet felt very soft once completed, the position I had to lie in on the massage table made the experience uncomfortable. I had my legs dangling off the table below the knee with the table lowered just above floor level so I could place my feet into the foot tub. Such a position put a strain on my lower back which made it challenging to appreciate the foot bath. Had it not been for that, I would've given my total experience 5 stars. The prices are reasonable (I paid $50 total for a 30 minute foot reflexology massage and 30 minute ionic foot bath), and the gentleman at the reception was pleasant. Note: if you need any specific accommodations, tell the person at the reception desk as the majority of employees I encountered spoke little to no English. I will certainly be back and may try a longer reflexology session and see if they will allow me to sit or recline differently for the foot bath. read more

We came in at 5:00pm after traveling over 300 miles (for our vacation in Arizona ) and had been referred to this place for a massage. To our disappointment, the receptionist was rude, unprofessional, and disrespectful to us telling us to "be quiet" and scowling at us. When we first came in, he did not have the courtesy to tell us how his business is run. He told us to come back at 8:00 pm because that was when he said he would have an opening. We waited around the area by hanging out nearby stores and went back to Reflexology at 8.00pm. The receptionist was rude and literally told us that he never said to come back at 8:00...he went on to "shush us" telling us to be quiet. I will never recommend anyone from outside Arizona to use this places read more

The best place to get a massage. I drive across town, but it is so worth it! Very relaxing environment and flexible schedule

I actually really love this place. This is an isolated incident. My mom and I got 1 hr reflexology massages. There was a guy in a the room on the other side of the curtains getting a massage as well. His phone ran and it was really loud. He then answered the phone, took the call and talked for about 4 mins on the phone. The volume was up so high I could hear the person he was talking to on the other end. He got off the phone. He then started texting for a good 10mins on his phone but I could hear the keypad with every click he made. Then I could hear him hit send. About 10 minutes later. I could hear all the text messages he was receiving. He jerk off never once thought of putting his phone on vibrate or silent. The last 30mins of my massage was completely ruined by this guy. I told the girl at the front desk about this and she said ' I told him to turn his phone off' and she said 'sorry' but there was no further compensation or maybe even a ' my apologizes, here is a free massage or half off' She actually told me to be quiet as I am complaining about how someone ruined my experience. She told me I was ruining other people's experiences. I was t even talking loud (definitely not as loud as the guy that ruined my massages) I actually refused to pay. And walked out. This is not how you handle customer service. She's should be fired and that guy that should be banned. But unfortunately.. What's going to happen is me just never returning because I truly believe the lady working handled his poorly and made me feel at fault all while jerk off dude.. doesn't pay a price. You should be ashamed of yourself lady. read more

Called and they had an appointment within 30 mins. When I arrived everyone had masks and it was very clean. My massage was fantastic and the gentleman did a great job on my feet. I will certainly be back as the price was great! read more

One of the best massages ever! Tom helped my headache and relieve all my knots in my shoulders. Next time I need 90 minutes! Thank you Tom! Robin read more

Loved this place....super clean, and I received a great massage from Mike! I will definitely be returning!

First, I want to start by saying that my massage therapist herself was first class. A very nice lady, she did a good job. However, "first class," does not apply to anything else about this place. It's in a nice part of town, but once you walk in the door it's dark, dingy, and just doesn't have that nice spa atmosphere. There is music playing, but it's so low that everyone else's coughs, sneezes, and talking can be heard throughout your massage. The rooms are small and not very nice. When I had my massage today (90 minutes) I was already 95 minutes in when I looked at the clock and realized my time was up. I had another appointment, and was expecting that the massage would end on time, or that someone would tell me when the massage was over (I fall asleep sometimes during massages, as many people do. With every other massage I've had the masseuse keeps track of the time, as would be expected). I nicely told my masseuse I had to go, but since she speaks very little English she didn't understand me. She went out to get a woman I'm presuming is the owner so that she could translate. Imagine my surprise when, my bare butt completely exposed (as the masseuse had left it) the owner comes and opens my curtain completely so that anyone in the hallway who may walk by can see. She then asked me what the deal is. I told her my 90 minutes were up and that I had another appointment. She looked confused and anything but apologetic, then said ok. When I dressed and went to the front I explained that what had just occurred was embarrassing to me, and absolutely unexpected. For someone to completely open your room up to anyone in the hall or just beyond in the waiting room when you aren't dressed is unprofessional and simply not acceptable. When I told her that, she did not apologize. She said to expect that if you have a question, since the people working there don't speak English. I pointed out that instead of opening my curtain all the way and exposing me when I'm naked she could have simply popped just her head in and kept the curtain closed. She said she thought she had done that (she did not). Then she said, "ok." No apology. She wasn't nice in the least. I will never go back. If you want to save some money and are a fan of flashing people, go here! I, for one, will never be back. read more

Called and had appointment in 3 hours. Very easy to make appointment with friendly staffer. Great caring, friendly service. Every time I have an issue with my neck and back, it goes away after only a half hour of skillful massage by Jenny. read more

As always had another great experience. The massage was much needed and they were professional and has been very consistent each time I've been. I would recommend this place. read more

First Class Reflexology & Massage - Massage table - Massage Near Me - Phoenix, Arizona

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I was recommended this place by a friend and it did not disappoint. Very good deep massage. Got a same day late night appt. I recommend Tony for a good professional experience. read more

I went here yesterday afternoon and did a 90 minute reflexology combo massage and it was amazing! Everyone was nice and welcoming. You can't beat the price either. 5 stars, would definitely recommend this place to anyone looking for a reflexology massage. read more

Hurts so good! This isn't your typical massage. The therapists use pressure points to release the pressure and knots from your body. Unlike a traditional massage parlor, the therapists are mostly male, speak little English, and have strong hands. Don't be surprised if they pull your underwear/thong down to your hips and cover you with a towel instead of a sheet. The pressure they exert may hurt initially but it's for the greater good! The prices are very reasonable for a 90 minute massage or foot spa. read more

Very nice and clean place! We read past reviews on Yelp and based on very positive feedbacks we felt confident that we were going to be in good hands. We were! They have great technical skills, we loved our reflexology treatments. read more

First Class Reflexology & Massage - Massage Near Me - Phoenix, Arizona

I went to this new location of First Class with my mom for my birthday. I've gone to their location in Ahwatukee many times, but this location is much closer to my mom's house. I'm not sure why, but this location is 5$ more for the same service offered in Ahwatukee (probably rent prices). Regardless, it's still a pretty good deal to get an hour massage for 35$. We easily made appointments over the phone and were shown back to the massage room right away when we arrived. The massage was....good.... but not as good as the ones I have had in Ahwatukee. If you live near this location, definitely check it out.... if not, try their other location. read more

One of the best massages I had in a long time. I did the 2 hour full body reflexology massage for $65 + tip. They did not ask for money or tip upfront. They seemed pretty professional when I was there. There were private rooms for each person. The massage was strong, which is what I like. I suggest telling the masseuse 'harder' or 'softer' depending on your tastes. After applying pressure, they do ask if it is okay. This is the time to tell them to adjust. She was very thorough in her technique on my back. I had a pulled back muscle and left there feeling like a million dollars. Place was clean. read more

Went in for foot bath and foot massage. Massage ok, transition to foot bath a little rough. But mostly disappointed at checkout. Total was $50- paid $40 in cash and asked for the balance on my debit card. She handed me the receipt and it said $12. I told her the total should be $10. She said there's a $2 fee for using a card. Whaaaat? They charged me a 20% tax on $10!! And without telling me ahead, which would totally have allowed me to pay the additional $10 in cash. Bad business. read more

Used to really like this place. Made an appointment for noon. They called and said they were running late, 30 minutes. I hung around the area and when I show up they said it would be another 30 minutes. I live across town and blew 2 hours of my day!!!!! There is no excuse for the extra hour with an appointment. read more

They gave an extremely authentic epic massage. It felt great and every few minutes they checked in to make sure I was doing ok. Overall, the massage was zen, relaxing, and felt epic. read more