Very picky with tips if you don't give tips the customer service drops and the providers become very upset and rude

I knew I would get there at 8:30, so I called ahead to make sure I could get a half hour massage. They said yes, and we're waiting by the front door when I got there. They asked where I needed it, and I pointed to my shoulders, my calves in the bottom of my feet. And then the man pointed to their chart and said it sounds like you want a full body Swedish massage. And I agreed. The lady gave me a massage, and she knew basic English. Her massage was excellent! And she asked a few times if I was hurting or if anything was too much. This gal definitely was not a. "Duster". She did an excellent job of tissue massage. 5/5* I would recommend this place for anyone. And I paid them after everything was done. I gave them some extra money, which was never spoken about before or after. Aka no "give me tip. What about tip?" And she apologized that it couldn't be longer. That they close at nine. They said come back sooner and will give you an hour. read more

Relax Foot Spa - The front entrance. They are the last suite in the row, so this is what you would see when you pull up. @8:30 pm - Massage Therapy Near Me - Phoenix, Arizona

Last evening, a friend and I stopped in. She's a regular with foot messages. I'm new to this and I was AMAZINGLY surprised! OMG! Where has this service been hiding?!!! We both got the combination, $45. This includes a massage of the foot, head, shoulder and leg. It's an hour. When I tell you my body thanks me! Its in alignment and totally floating in painless perfection. I felt SO zen. It felt like everything in the universe had synchronized. My massuese was kneading all the toxins to the surface, kneading the knots and kinks out of my entire body. People, get with it! Or maybe, I'm late. It's ok, I'm up on it now. The atmosphere transported you to, what I imagine to be a Thailand zen spa. The music, the lie lighting, the peacefulness. Just amazing! When we pulled up, I thought they were closed. There's totally lie lighting throughout. The staff is very nice and just very much about your experience. I slept like a baby in utero, at least what I think that felt like. Today, there's a few shoulder spots that are tender, but I'm not sore! I'm still on the zen, relaxed cloud. My head feels clear, my sinuses are quiet. Get ready for a transformative experience. read more

Relax Foot Spa - This is their pamphlet of services. - Massage Therapy Near Me - Phoenix, Arizona

We had a couple of hours to kill before our flight so we decided to get a massage. At first, I was skeptical about the low rating on Yelp. However, it was the only one that can take us in immediately and was reasonably priced! In the end, I was pleasantly surprised. It was not bad. Is this a place that's super nice with 5-star service? No. Does this place have all the bells and whistles of a SPA-like massage parlor? No. The masseur was very strong and tackled the knots on my shoulder. For the price I paid, I thought it was not bad at all! read more

I used to enjoy the services here with David specifically. Today I was met with a very hard unfriendly older woman who informed me that David went back to China. She ended up servicing me. It was horrible! Her nails were too long and kept scratching me. She was uncaring and rough as she pulled and dropped my limbs. The massage wasn't strong nor deep. The "hot" towels were tepid. She used my calves to push herself up from a sitting position. The kicker... she got so upset after several failed attempts to get me to tip her. She angrily walked away from me after I refused. I will NEVER RETURN OR REFER MY CLIENTS TO THIS PLACE! read more

I walked in about 11:30 on a Tuesday. I was able to get right into the 30 min chair massage. I had a male masseuse. He nicely clipped my French braids out of the way of my neck. He worked around my necklace that I forgot to take off. He had great pressure, I have very tight/tiff muscles and he had firm pressure but also asked me many times throughout if the pressure was ok. He got my neck, whole back, arms, hands, and even a little bit of my thighs and calves. Also worked down to the upper butt area. It was a very nice massage. They do now charge a 3% fee for using a credit card, fyi. read more

The best massage I have had in ages. Seriously, so amazing and was also able to get in last minute too.

First time to a foot spa like this and it was amazing, I loved the experience. After being disappointed by massage envy for literally years, I tried this with my wife today and we both left feeling great. Definitely will be coming back! read more

I just got the 90 minute combo massage (60mins body + 30mins feet) and I am leaving a new woman. Sherry rocked my world! It was like she could read my mind or something. It was like every time I would think "ooh right there" she could tell and would focus on that area. It felt so good. This is the best massage I think I've ever had! read more

I love this place for Massage so very much. I go there every time I am in Phoenix. I think there are four massage therapists in total. Each of the 3 men are amazing. But I wouldn't recommend the woman, and reading other peoples reviews, that sounds like a common thought. read more

I did a chair massage with a lady, and it was NOT relaxing! I told her to ease up. and because she didn't speak English, she put her knee in my lower back and actually caused me more pain than I had when I came in! Buyer Beware! I was in pain for 4 days! Not Happy! Nancy M. read more

Not very happy with my recent visit. 11/08/2022. Booked for 40 minutes body massage and 20 minutes foot massage. I had the older lady she spent a long time on my feet. Then all she did was press my back with fingers and shake me. Like, literally shake me the whole time. And she kept going back to my feet. I was looking forward to that hard, deep tissue massage that releases the tensions on my back but all she did was to keep going back to my legs and feet. I then told her to focus on my back, but she just kept rubbing and shaking my shoulders, and back. I used to have a better masseuse in this place and I should have gotten their names. This is a horrible, horrible experience. When I went to pay, the lady asked if I was OK, and I was about to tell her but the lady popped her head out from the massage room and started listening. read more

Out late night shopping in the cool area of Camelback Colonnade and happened to stumble across a bright shiny open sign. The small Reflexology Foot Massage center was about to close. I stopped in to grab some pricing and see the services they offered. The center was a clean Asian decor that is very therapeutic. I was immediately greeted as I asked for a list of services. Noticing a massage chair in the lobby and having 15 mins till close I asked if I could get a quick 10 min neck massage to test there long list of services out. Not a problem they even offered a longer massage if I had liked. About 2 mins into it I took them up on their offer. The massage therapist hands made me want to fall asleep. He had nice tough hands for a person who likes a massage very deep. He asked me serve real times if I was ok. Boy was I in heaven. I was extremely impressed. I will be back. The pricing is affordable with daily specials offered. This center offers chair massages from 10mins to 30. They are known for foot massages. You can combine the toe for a 60-90 min total relaxation. They even offer foot detonation. An example of there pricing is 90min foot, head, shoulder, and leg for $60.00 that is for 90mons. You can't beat that... Be sure to grab a stamp card on your way put. With your eleventh visit you get a free detox or 10min chair massage. read more

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This place is... interesting. Just because I had a weird experience doesn't mean you shouldn't go, however I won't be back any time soon if at all. When I got there I tried to order the foot only a few times but was told I could only do the body and then the lady tried to push the more body one on me. Not sure what that's about, it's a foot reflexology place, no? My massage was cut short because she got up about 4 times to check something or check the front desk. It wasn't extended despite 5 mins at least being lost and we know how important a full massage is. I recommend going in the afternoon to try to get several massage people to choose from. read more

Expensive, rude, and completely ignored my request. The woman had a very nervous energy and kept massaging my armpits for some reason. Not very relaxing. read more

First time here, won't be coming back. I called last minute to schedule a hour combination massage. Luckily, I was able to get one within 30 minutes. Once I arrived, I notified the gentleman in front that I had an appointment. He looked at me clueless, and like if I was the cops. Turns out he was the one to give me the massage. Once in the room I got a big whiff of weed off him. That made me start to feel a little weird. I am used to having a female, but I thought, I'm already here. Now the massage.. it was like asking for a massage from your partner and they do it so rushed just to shut you up. It was repetitive strokes and pushing. was definitely the strangest one I've had. He at least worked my shoulder which was in so much pain, that's the only reason for the one star. Half way through, he burps and is whispering the entire time. I never want the massage to be over but this time I thought "thank God this is over" I truly felt uncomfortable leaving. read more

I feel like there is definitely a lot of competition in this industry and a lot of different price points. I really just want to relax when I go to a spa, some people go for just the massage itself. I would say this location has good people and they are friendly, I'm just not sure it's super relaxing. It's a little crowded and kind of weird entering but overall I would say you just have to check it out for yourself read more

The best foot massage in Arizona. I would recommend the 60 minute combo and have the back massages as well. Price is right for this hidden gem. read more

I'm honestly not a fan of these places in general. I would rather spend a little more and go to a spa or a franchise place. The language thing weirds me out a little and I'm very progressive normally. The wife and I did a little shopping at the builtmore she wanted to buy some origins skincare yeah we are that couple. No kids and we pamper ourselves more than we deserve. My back has been bothering me on and off for a few weeks and I was hitting the gym trying to focus on core training. Lifting light and doing a lot of foam rolling. I even complained to the gym manager one day when I couldn't find a foam roller. I was progressively feeling better but the back was still bothering me a little. The wife was having some major pain in her hip so she called over to this place and we swung by. I have to say we both walked out of there feeling 100 times better. They spend half the time on the feet which isn't my thing because I also suffer from gout. When the second half of the massage started I laid on my back and she got right in there. And I felt that knot disappear. The one I had been hitting daily with the foam roller. She even asked me as I felt the release if it was too hard. No perfect you just fixed my back I did t say because I don't think they understand. But amazing thing is I'm better. So I feel compelled to give them a nice review. For $40 it could be the best money I have ever spent. read more

Beware: Their website says they sell gift certificates and they take your money but they refuse to send a gift certificate. I live in a different city and wanted to give the certificate as a gift to my sister in Phoenix. After I paid and got nothing I called their Location Number One. They changed their story and basically said I had prepaid for an appointment for myself and had to come in to claim it. Bogus. I'm trying to get my money back through PayPal but I shouldn't have to be doing this! What a pain. Here's a screen shot of their website's page offering gift certificates -- don't be fooled. read more

Relax Foot Spa - Deceptive website saying they sell gift certificates but they don't! Don't be fooled. - Massage Therapy Near Me - Phoenix, Arizona

Was very disappointed bought a 90 min. Place not that clean no superstion between beds ok but what got to me is my masseuse stunk so bad of cigarette smoke. It was really bad! The room was cold in the past they usually (at other places had heated rice or something under neck or back not here. Ok was still willing to give it a go. The massage not good at all. No effort just going through the motion. Extremely disappointed! read more

90 minutes used to be 90 minutes here and you'd get a really good session. My last trip was choppy, zero flow, and he didn't do the back of my legs. When I left, I left the tip I felt was appropriate for the work my therapist did. The lady at the desk says "$7 that's not 20 percent, they do yard work" First, the session was not complete and a tip is not a guaranteed anyway. And the rudeness of trying to make me feel bad for not tipping more will ensure that even after over 20 sessions at this location, I will never be back. No one I know will ever be back. read more

Favorite spot for my weekly wind down. I usually do the 60 min Head +Shoulder & Feet massage. I tried the detox and was amazed at my results. I definitely recommend doing the detox to get rid of bodily toxins. Great stress reliever. read more

I come here about once a month--sometimes the service is bomb, sometimes it's...interesting, but I've never had a bad time. It's five star for what it is. peaceful environment. The workers are respectful. read more

I use to love this place! If your not familiar with this type of massage, you're in a community space, clothes on while you enjoy massage, & this massage style is not for wimps, they really get in there. Ive enjoyed many years coming here, but the last few times have been awful. Made appt for Sunday for both me & my husband, the person at front desk talked me into 90 min my husband did 60. The massage started, and immediately not relaxed, I was pissed, & felt stuck! The massage started with the face & head, his fingers were disgustingly caked with cigarette smoke! He proceeded to use lotion on his fingers, lovely disgusting mix on my face! I don't understand why they don't wash hands before a service (second time this happened)! I'm not afraid to address it, but there's already a huge communication barrier! once he got to my feet the pressure was so aggressive, it was so painful I had a tear running down my face. I lifted my face towel & said the pressure is too hard (usually they ask you), I said ouch a few times! I finally stopped him & said I'm switching to 60 min! It was finally over through on my sunglasses (crying) to bathroom to wash the nicotine off my face! My husband paid , I just walked out! Bc we go there so often we have the stamp card, can't be sure who I had that day, but I may just choose another location. P.s- my husband's service was wonderful, just like we normally enjoy! read more

THE BEST MASSAGE place...... Therapist here go above and beyond to do the best massage possible. I can't believe some people are complaining about leaving a tip, really!!!?!!!!! You are paying $40 for 60 minute massage and you can't leave a decent tip, you must be really unappreciative or plain cheap!!!! Go somewhere else and get a crappy massage and still pay about $90+ an hour!!!! I can name a handful of those luxury massage places where Therapist suck!! Yes the set up is luxury, but the actual massage is lame.... THAT is why I come to this place for a TRUE massage..... read more

Oh my gosh, what an amazing massage! Very clean, professional, and absolutely amazing. I got the 60 minute foot reflexology and body combo for $40. They gave my wife and I a couples room and it was definitely one of the most reelaxing experiences ever. I feel like I have a new body. Highly recommended!!! read more

I've never had a bad experience at this Spa. My girl and I go about once a month either for a chair massage or the 60 minute combo (best deal!). It's rare that we've had to wait to be seen, the longest we've waited is 15 minutes. If you like deep tissue and a good deal this is the place for you. read more

A 30 minute chair massage is heavenly. They are very professional and it's a comfortable environment. I highly recommended!

Decided to try this place due to overall good reviews. I did like they put a rice pack behind your neck by after a while it is too hot. The girl did an okay job not really focusing on pressure points on my feet and sort of rubbed them in the same place over and over again. She used way too much pressure on my back and the blankets they use under the chairs are super hot after a while. It was on okay massage and way to expensive compared to other places. I probably won't be back again. read more

Went to this location Saturday night. Had the worst massage ever!! I yelled ow several times while he was doing my feet and he never responded. I felt like he was running a hammer across my feet. His nails kept digging into my feet and my legs. He kept hitting me on my head while doing my shoulders. I actually tipped this guy but probably shouldn't have. I'm a regular customer of both this location and the one on 40th street and have been for a few years. One of the guys at the 40th street location always makes comments about how hard my shoulders are during my massage. Yes I'm aware of this, it's why I'm here! I'm done going to these places. I used to have a membership to Massage Envy but they got pricey. I guess you get what you pay for. These two places suck. read more

Definitely one of the more interesting massages I have received. At first it started out ok. Then the movements just became rough and robotic. I'm okay with pressure but I was literally being jerked back and forth and the motions were very spastic. The woman massaging me would jump from one area to another very quickly without actually massaging one area at a time. I was being touched, tapped and literally shaken. She would calm after a couple minutes of doing it and then right back to it. It was like a rollercoaster of extreme tenseness and then a bit of relief for just about the whole 90 minutes. I really needed the massage and I had gotten dropped off or else I would have left so I tried to manifest love and comfort and calmness to the lady but it didn't work lol. As it's just one room with a bunch of beds I didn't hear anyone being pushed and pulled around like I was so I would steer clear of the short haired lady. Still tipped because I am a sissy. Buuuuuut yeah that was awful read more

My husband and I had the most incredible experience here! Our foot massages were amazing! We left feeling very happy and relaxed.

I just received a15 minute chair massage, its 2:30 pm. No waiting, place was clean. Before today, I would have chose a female therapists %100 of the time. I did not have a choice today, only a male therapists working.This guy made me feel that I just had a 30 minute massage even though it was only a 15 minute massage . $17, very well spent. read more

Unfortunately, I just had a really poor experience. I had a younger heavier set man - Tony. It was really obvious he did not want to be there. For 20 minutes he just rubbed my left foot. Just literally rubbing it. When I looked up his eyes were closed and he was just leaning back. Finally as it went on to 25 minutes I told him that he had said a combo would be a half an hour feet and half an hour body. How could going on 25 minutes on 1 foot ever end up being 30 minutes for both feet. He is a younger person and maybe he partied or something last night. I get it. But if you need to take the afternoon off or let someone take the client you should acknowledge that to whoever is running the place. I would not go back. Sometimes one employee can ruin a business enough so that all the employees ultimately pay the price. If anyone knows these people they should suggest to them to read the yelp reviews so they can get a sense of which employees are doing a good job and guide the ones who are not read more

SO GOOD!! Such a great massage, I feel like a whole new person. They even stayed a little late for us. Definitely coming back!!

We needed massages and came across this place that is reflexology. I'm so glad they had time available for both of us and both of the ladies were excellent and consistency in their massage techniques. I would recommend this place. read more

Don't bother making an appointment- they don't actually do appointments so you'll wait for a long time. My husband and I specifically made an appointment together so we could be done about the same time, we were serviced an hour apart. Massage was ok....nothing to write home about. They don't understand you so "too hard" or "too soft" isn't a thing. I suppose you get what you pay for- probably a little less. read more

Relax Foot Spa - Massage Therapy Near Me - Phoenix, Arizona

I had a three day migraine and someone had mentioned that reflexology could do the trick. I searched for different locations in my area and thought I'd give this place a try. I walked in, the man at front desk didn't seem to happy but my headache was so bad that I just wanted some relief. I told the man I wanted to $40 hour combination massage. The back room was dim and had quiet music playing. There were various massage tables on both sides with curtains. The man giving me the massage (different from front desk) smiled at me and put my feet in warm water. I didn't tell him I had a migraine but it's as if he knew. He began massaging my scalp and then my ears. He massaged the sides of my neck before moving he moved onto my feet. He massaged my back and shoulders! Greatest massage of my life!! I got up from that table and my entire migraine was GONE! It felt amazing to not have that throbbing pain from my neck to my forehead. Will definitely be coming back here! read more

Was recommended to me and showed with no appointment. They took me in for an hour but i would recommend making an appointment. The spa has a neat vibe, loungy and clean. Wear loose clothing and don't expect to change out of clothes. Massage is done on top of towel and sheets. Firm and aggressive, place is not for the wusses. Massage therapist speak very little english. Best $40.00 spent. read more