I booked a drop off and a pick up to DTW for March 2026. The driver picked up /dropped off our…read moreparty of four to DTW on Saturday afternoon March 14th. I had provided him the return flight information, flight number and airline for our return ride back from the airport to home March 22. I did not receive a confirmation text or email I texted the owner to remind him of our pick up and our flight number and airline. The flight got delayed three times due to the mess of the TSA shortages in this country/government shut down. Beyond my control. The owner was in Florida and seemed confused and was re-asking me all the questions that were texted to him. His comment was "I get a lot of texts" . Then he told me due to the second delay coming into DTW that he didn't have anybody available because they had to get up early in the morning for Monday morning rides. We were stranded at the airport at 3:30 in the morning. And had to make other arrangements. I had booked this weeks in advance of the trip and it felt like it was only convenient for them to take us to the airport but due to the late arrival, it was not convenient for them. They shouldn't name their company Van's express Airport 24 Hours seven days a week when it's actually whatever happens to be convenient for them ,regardless if you book weeks in advance a round-trip pick up. I will never use this service again. It was horrible and unreliable.

Vandy's Express is the Only airport transportation I will use! They are prompt, safe drivers who…read moreoffer reasonable pricing. I used metro car previously and feared for my life as the driver was exceeding the speed limit and driving recklessly! I also feared for my wallet as the price was outrageous! Put Vandy's Express in your phone they are the only transportation service you will need!

I made a reservation on their site and got confirmation (made on 10/22/2023 for 11/8/2023). I then…read moresent an email to inquire about the rate increase. Joe Chernischkin, the owner, reacted with a cancellation of my reservation. He truly is despicable! Eric P.

Very dependable! Have used them several times. Right on time for drop off and pick up. Have used…read morethe several times.

We had a great experience with Dream Limousines and would absolutely recommend them! Ryan was very…read moreprompt with communication when booking which was great. We booked the 12-person stretch limo, and I would say it comfortably fits about 10 adults rather than 12 (there's a small 2 person seat behind the rest of the seats, so you could sit there but you're a bit isolated) Thankfully, we had exactly 10, so it wasn't an issue for us, but definitely something to keep in mind when booking. From an experience standpoint, Devin was amazing! He arrived early, was extremely professional, and helped us pull off the perfect surprise for our friend. He got us to both of our reservations on time and made the entire night so easy and enjoyable. At the end of the ride when dropping us off to dinner, he drove our friend back to her car around the corner so she didn't have to walk alone, which was incredibly thoughtful and very appreciated. Overall, we had such a great experience and would absolutely recommend Dream Limousines, and especially Devin!

We used Dream Limousine for our wedding day transportation and had an amazing experience from start…read moreto finish. We chose the Coach 17 party bus, which seats up to 30 passengers. With our large wedding party, plus 3 photographers and 2 videographers I was worried, but we just fit--and it worked out perfectly! The bus arrived at our hotel exactly on schedule, and it was incredibly easy to find. We were able to bring anything we needed--drinks, food, bags, and personal items--knowing the driver would stay with the bus while we had our ceremony and traveled around the city for photos. The lighting and music were fully adjustable, which made the ride such a fun and memorable part of the day. After our ceremony, we were surprised with a complimentary bottle of champagne (which was so good!) along with cups and napkins. It was such a thoughtful touch and made the moment feel extra celebratory. Our driver was absolutely incredible--professional, friendly, patient, and so helpful with anything we needed. While we were celebrating on the bus, he was working closely with our photo and video team to find the best places to park around downtown Detroit. He communicated clearly and kindly the entire day. He genuinely cared about our experience--congratulating us when we met, after our ceremony, and getting off the bus for the last time. About a week before the wedding, we received a call confirming all details and logistics, which gave us so much peace of mind. On the day of, everything went exactly as discussed. When we finished our final drop-off, the driver assured us he would take care of any remaining trash so we could simply enjoy our night. His kindness and professionalism truly elevated the whole experience. From our first phone call with Dream Limousine, to the week-before confirmation, to our amazing driver on the wedding day, everything was exceptional. We absolutely recommend Dream Limousine to any bride, groom, or event needing reliable and friendly transportation!

Mike picked me up right on time so I could make it for my early Saturday morning flight. The…read moreMercedes was clean and loaded with bottles of water. I don't usually like to chat but somehow we started talking and before I knew it we were at the Delta curbside checkin. He's knows everything about the city of Detroit and I will definitely take him up on his back street Detroit tour.

We recently had MTM1 Company drive us to the airport for an early more flight. Mike was there…read morepromptly, the car was super clean and he was extremely pleasant. Highly recommend this car service!

Scott was a pleasant surprise, providing professional service with frequent updates and courteous…read morewait time. He is an excellent driver with knowledge of how to beat the traffic and choose the best route. The BMW was one of the smoothest rides I remember since I left Europe.

This was my first time using Scott and his team for transportation to and from the airport, and I…read morehave nothing but the highest praise for him! He quickly responded when there was a snafu with my original booking, and it was a huge relief to know he was able to help us still get to the airport on time! Both drivers were very personable and quite professional. As well, a set of earbuds were left in the car, and discovered by the driver. Scott personally delivered them the next day-service with a smile! I will definitely use Scott's team the next time I have a larger crew and luggage to get to the airport!

Please do not choose Brentwood's for your wedding day. We had a TERRIBLE experience with Rollie the…read moreTrolley for our special day: 1. The trolley "jerked" us around the entire ride (not an exaggeration). This was extremely uncomfortable for all the guests that joined us for pictures, including our friend who was 8 months pregnant at the time. 2. Our parents, photographer & videographer were driving behind the trolley and all mentioned that smelly black smoke was billowing out the back. They also said that we never went above 25mph. 3. Due to the amount of time it took us to travel from one location to the next, it severely cut into our picture time with our photographers which meant they were rushed and our stops were cut short. 4. At one point, the trolley completely stalled in the middle of a street. It was probably only for a minute or two but it was another embarrassing moment for us. 5. When I called and emailed to express my complaints they were abrupt and rude, cutting me off in the middle of my sentence and calling me a liar about the complaint regarding the black billowing smoke and refused to give us any credit. I do not recommend companies that operate like this.

My 91 year old father flies from San Diego to Detroit and back each year to enjoy his summers at…read morehis lake house in Port Austin, MI. Port Austin is about three and a half hours north of DTR. The only thing that allows his trip to happen, is having a limo to take him up and bring him back down each May and September (seven hours round trip for the driver). We have used Brentwood's DET for years and they have always been great. This year, there was a mix up with one of my dad's bags being stowed under his wheelchair by a new Delta employee and her forgetting that she had stowed it there. Well, a half an hour into their drive, Delta calls me, saying the bag was left behind. I call Mark in Dispatch (I think also the CEO) and he says no problem and gets the driver to head back to DTR and coordinates getting the bag delivered to the Limo curbside. No extra fee charged, no frustration, just great customer service. I'd highly recommend Brentwood's DET for your limo needs!

If you need a car service that is clean, kind and stress-free, this car service is for you. I…read morehighly recommend. Renee B.

Wow!! what a great service I have recieved from the driver. Went to Chicago and came back with him…read more He was very professional and caring. I will surely call him again.