I have nothing but the best things to say about Dave Goward and AI Computers - the only way it…read morecould get better is if I could keep Dave himself on a thumb-drive. My initial contact was via email (on a weekend no less), which was promptly responded to - seems like a fundamental of good business, but something I often find lacking. I value excellent communication as important as the service, and I received exceptional communication. There is no charge for travel, and David came to my house (on time, mind you) and quickly determined the problem. I don't know zip about cpu's, but he showed me in a way I easily understood, explained how/why the situation can happen & outlined every option - from replacing parts which he priced on the spot, to getting a new cpu, which I opted for. Two days later, he returned (again, on time & again, exceptionally communicated) and transferred the data from my old HD to the new one. He helped me select the best option for security, was SO helpful in making sure I didn't forget anything - setting up my peripherals, making sure all my software was working, emails working, found/installed a driver I needed for an older printer, etc. I run a small business off this computer, and had initially been panic-stricken when my old cpu went down. When David left, there was not one stone left unturned - and left to my own devices, I wouldn't have even THOUGHT of so many details he knew to think of. THIS is what defines "Customer Service." He was quite pleasant, very professional, knew precisely what he was doing, and leaves me feeling SO RELIEVED that I now have access to someone I can count on and that I trust. I put him in the "inexpensive" range because frankly, I think he should charge more than he does. If ever he retires, he could teach classes on "How to Succeed At Customer Service."

By far, the best computer service I've ever received. I took my laptop in because it was going very…read moreslow and notifications were popping up that I didn't understand. Dave Goward took my laptop, gave it a full diagnostic check and assessed what was wrong. My primary issue was that I hadn't had a system tune up in a long time. I also had poor anti-virus and malware protection. Dave installed new protection for me. He found out that my CD drive wasn't working. He removed it and installed a CD & DVD writer in it's place; total upgrade! He also found out that I had too little memory. He doubled my memory as well. I got a full diagnostic check, full system clean up, full anti-virus, malware and spyware protection, a new DVD & CD burner and double the amount of memory; all for $80. I was floored! When I got my laptop back, Dave had made a folder on my desktop with videos explaining exactly what he did and how often I need to run the new anti-virus and spyware protection. I'm not a techy person, so I greatly appreciated the extra information. I am very pleased with the service and have already recommended him to other friends and family members. You'll never get this level of service anywhere else. If you need help, please go there. You won't be disappointed.

I called the owner Joey one day because I needed a computer built. I just came into some money…read morewhere I had the ability to spend around $1500 and I told him straight up I needed to stay in that range...he didn't hesitate and responded back IMMEDIATELY. He was able to get me a quote for parts and labor, and let me know when he would have it done and that made me so happy.. I don't like to wait for orders online but he let me know he had some extra parts around that he was willing to throw into the deal.. and ultimately because I was so happy with his response time I was willing to pay him a little more. Since then I've been back to Joey and upgraded my machine with him and he even HELPED ME sell my old parts and replace them with the upgrades. He is extremely knowledgable, personable, we honestly spent more time talking and nerding out than anything. Great guy and does his thing well. I've even seen his setup first hand and I was impressed. Anyone reading this.. Go to him. World Class Computers is amazing.

I selected this business for some computing issues I was having, most notably a printer hook-up…read more And I needed some updating on my elderly desktop. I use Linux Ubuntu, not every business' cup of tea. Joey contacted me within a day of my email query and we agreed on a date very soon thereafter. I was absolutely delighted with his work. He was fast, efficient and fearless about updating and bringing the desktop up to speed and getting the printer to relate to it. All this and just a great guy as well. I highly recommend him on all counts!

Daniel S. In 2007 Mateen Jafferson custom-built me a Windows…read moreXP desktop at a modest price that was a 'perfect price'--because it perfectly met my specific modest needs. Since then I've never taken my computer concerns anywhere but Jafferson Computer. They've dealt in similar fashion with hardware issues and with software issues. Their results are excellent and the price is perfect, because their approach is efficient, and intelligent, and prudent, and because their expertise and experience is deep. Recently they again excelled. They solved several similar but not identical operating-system problems in a pair of wonderful older Asus Windows 10 laptops: the fraternal twins Asus1 and Asus2. They were bought a month apart and are nominally the same exact model--but actually are not. Comparing the slight differences in the responses of the 'twins' helped Luke to analyze and diagnose. This sort of thing is why they're the best. Plus Mateen and Luke and anyone who has worked there are nice people.

My laptop crashed in a way that was unrecoverable, so I brought it here after seeing the great…read morereviews. Next time I need a repair, I'll have to try somewhere else because this place is CRAZY expensive. I paid $150 just for them to figure out what the solution was. That fee is not applied to what you pay for the actual repair should you decide to have them fix it like it would at a car repair place; it's just $150 to have them tell you what's wrong. They then quoted me $250 to reinstall windows and fix a broken hinge. I was iffy but said yes partially due to the sunken cost of the diagnosis and mostly because they promised me they would be able to upgrade my laptop to Windows 11, which the laptop had been telling me was not possible. So this seemed somewhat worth it to me to have them do. I went to pick up the fixed laptop, and immediately noticed that they had to drill totally new screw holes into it to install the new hinge. It looks pretty bad, but I'm really not picky about aesthetics so I let it go. But then they started it up to show me it was working, and I cannot even explain how INCREDIBLY slow it was as they tried to use it. Like, Windows 98 was faster than this thing was running, and I had previously never had any speed issues with it. I said something along the lines of how disappointed I was that I had now spent $400 and honestly couldn't even realistically use the laptop anymore. They offered to just install Windows 10 again instead, but like I said, the main reason I decided to pay all that money was because they assured me they could upgrade it to Windows 11. So they ended up refunding me for the repairs (I'm still out the diagnosis fee) and wiped the laptop and gave it back to me. After going home and doing some research on my own, I was able to reinstall Windows 10 on my own in about a half hour for $10. I cannot believe they were going to charge me almost $200 to do that!!! My laptop is now working exactly as it did before, and I learned my lesson.

Fantastic experience, and very professional help. Had some vague tech needs and Ryan address and…read morefixed each one. Highly recommended tech professional to work with.

I'm beyond ecstatic right now! Ryan arrived promptly and got straight to work! He was fast,…read moreextremely professional and actually had no quarrel with my bf watching him assemble the entire pc! He saved me heartache from my bf purchasing $5000 of parts that neither he nor I knew how to assemble And he was affordable to boot!!! I will be using him for all of my IT/tech needs in the future! Thanks Ryan

Have complete faith in the PC Doctors. Perry is excellent with computer problems and completely…read moretrustworthy. Never worry about my confidential information being compromised.