Daniel S. In 2007 Mateen Jafferson custom-built me a Windows…read moreXP desktop at a modest price that was a 'perfect price'--because it perfectly met my specific modest needs. Since then I've never taken my computer concerns anywhere but Jafferson Computer. They've dealt in similar fashion with hardware issues and with software issues. Their results are excellent and the price is perfect, because their approach is efficient, and intelligent, and prudent, and because their expertise and experience is deep. Recently they again excelled. They solved several similar but not identical operating-system problems in a pair of wonderful older Asus Windows 10 laptops: the fraternal twins Asus1 and Asus2. They were bought a month apart and are nominally the same exact model--but actually are not. Comparing the slight differences in the responses of the 'twins' helped Luke to analyze and diagnose. This sort of thing is why they're the best. Plus Mateen and Luke and anyone who has worked there are nice people.

My laptop crashed in a way that was unrecoverable, so I brought it here after seeing the great…read morereviews. Next time I need a repair, I'll have to try somewhere else because this place is CRAZY expensive. I paid $150 just for them to figure out what the solution was. That fee is not applied to what you pay for the actual repair should you decide to have them fix it like it would at a car repair place; it's just $150 to have them tell you what's wrong. They then quoted me $250 to reinstall windows and fix a broken hinge. I was iffy but said yes partially due to the sunken cost of the diagnosis and mostly because they promised me they would be able to upgrade my laptop to Windows 11, which the laptop had been telling me was not possible. So this seemed somewhat worth it to me to have them do. I went to pick up the fixed laptop, and immediately noticed that they had to drill totally new screw holes into it to install the new hinge. It looks pretty bad, but I'm really not picky about aesthetics so I let it go. But then they started it up to show me it was working, and I cannot even explain how INCREDIBLY slow it was as they tried to use it. Like, Windows 98 was faster than this thing was running, and I had previously never had any speed issues with it. I said something along the lines of how disappointed I was that I had now spent $400 and honestly couldn't even realistically use the laptop anymore. They offered to just install Windows 10 again instead, but like I said, the main reason I decided to pay all that money was because they assured me they could upgrade it to Windows 11. So they ended up refunding me for the repairs (I'm still out the diagnosis fee) and wiped the laptop and gave it back to me. After going home and doing some research on my own, I was able to reinstall Windows 10 on my own in about a half hour for $10. I cannot believe they were going to charge me almost $200 to do that!!! My laptop is now working exactly as it did before, and I learned my lesson.

Shout out to Luke at computer Mechanics on Washtenaw. I was…read moreout of business when my system went south and he did a graphics card install and replaced my old drive with an SSD drive.. cloned all my info from the old drive and I'm up and running faster than ever. Brought the computer in to him yesterday afternoon and he called me with it all done mid day today. Outstanding service and a genuinely nice guy! Price was lower than I thought it would be!

Got my ps5 fixed here over 5 times and still keeps breaking and won't even offer a discount I won't…read morebe back

I called the owner Joey one day because I needed a computer built. I just came into some money…read morewhere I had the ability to spend around $1500 and I told him straight up I needed to stay in that range...he didn't hesitate and responded back IMMEDIATELY. He was able to get me a quote for parts and labor, and let me know when he would have it done and that made me so happy.. I don't like to wait for orders online but he let me know he had some extra parts around that he was willing to throw into the deal.. and ultimately because I was so happy with his response time I was willing to pay him a little more. Since then I've been back to Joey and upgraded my machine with him and he even HELPED ME sell my old parts and replace them with the upgrades. He is extremely knowledgable, personable, we honestly spent more time talking and nerding out than anything. Great guy and does his thing well. I've even seen his setup first hand and I was impressed. Anyone reading this.. Go to him. World Class Computers is amazing.

I selected this business for some computing issues I was having, most notably a printer hook-up…read more And I needed some updating on my elderly desktop. I use Linux Ubuntu, not every business' cup of tea. Joey contacted me within a day of my email query and we agreed on a date very soon thereafter. I was absolutely delighted with his work. He was fast, efficient and fearless about updating and bringing the desktop up to speed and getting the printer to relate to it. All this and just a great guy as well. I highly recommend him on all counts!

This business is ran horribly. It is absolutely THE worst customer service experience I've dealt…read morewith. The owner or "manager" has no concept of time, no organization skills, and does not keep proper paper work on the clients that she deals with. She is very dishonest, and irresponsible. She could not locate my laptop, and would not call me back. When I confronted her about it she went off into this completely unprofessional, profane rant. Not to mention the fact that one of her employees were getting arrested one day when I walked in. This is all my opinion, and I can only tell of my personal experiences but I would suggest that no one takes their business here because it is rediculous.I am seriously considering taking the legal route to get my problem solved. NO STARS! I only gave one because i was forced to in order to post this review!!! Someone call the Better Business Bureau

The computer spot is oneof the most friendliest buisnesses in town. I took my computer to be fixed…read moreand it was like going to a computer hospital. The problem was explained to me in understandable language and that made me feel good, like i was not a total idiot. My computer was fixed and has had no problems since. I am writing this post on my improved computer that is doing fine now, thanks to the Computer spot. Hope Cameron-Ypsilanti, Michigan

Efficient. Professional. HIGHLY RECOMMEND…read more Not filling in the forma to get to the required number of digits

TLDR took my laptop to Arbor Computers for webcam issue, they told me it was the motherboard and…read morenot worth fixing, returned my laptop with screen falling off and put together incorrectly. I gave them a chance to fix it, they returned the computer still broken and now with cracks in the casing. Now having the time where I did not need the laptop for a while and scared of further damage, I took it to a different store. Here were some of the damages incurred under Arbor Computers care: -Broken backplate -Broken bottom plate -Missing screws -Screen detached and held in place by super thick double sided tape -Damaged cables The business that fixed the damages said they had never seen anything like it and were baffled how Arbor Computers had cocked up such a simply job so badly. They also fixed the camera Arbor Computers deemed unfixable without a $700 motherboard replacement; the motherboard was not the issue, not even close. Once again, if you value your electronics do not take it here, especially not a gaming laptop. They have no idea what they are doing and have no care for client's property.

I called ahead and talked with Seth about an issue I was having with my gaming PC…read more My All-in-one liquid cooler from the larger big box store in the area was defective. We replaced it only to find that the power cords had been changed out from the big box store working in it... which then burned up the new fan and aio cooler. It was a MESS. I have never had this many issues with any unit I had built in the past or with the big box retailer who was selling the components. After some consulting, returns/exchanges, Seth and I ordered a different brand AIO. He installed it, clean installed windows, did some cable management, and got my computer back up and running. He did much more labor due to the issues that arose throughout the process, but never raised his price above his maximum estimate. It was an incredible experience. He was very communicative throughout the whole work process.

My MacBook Pro died and a couple different repair spots told me they could not help. I called…read moreApples and Oranges and explained my issue and they sent me an email with a predictive quote for the service. Came in, dropped my computer off after they ran diagnostics with me there and 2 1/2 business days later picked it up. It works perfectly and they even cleaned it up. The cost was actually a little bit less than I was quoted and it was more than reasonable. Will definitely come back whenever I have an issue.

Dominant Systems is always available and quick to respond when there is an issue. They provide…read moresupport over the phone or send out a technician, even on the weekends or after normal business hours. This is the IT support that everyone needs. They are always there for you.

Dominant Systems, is a very reputable company, and has a very helpful and conscientious staff that…read moreis well trained and have your best interest in mind. If your needs require computer, software, hardware or technical assistance this is the place to contact. Dominant Systems is super efficient in both the Windows and Linux environments. They are very competitive and in instances where they seem to be more pricey you can bet you will save in the long run by getting a solution in place that will not need revisiting at an extra cost. In other words, get it done right the first time

Kudos to Sam who runs the Metro PCS store on Hewitt! A friend recommended going there because of…read moreSam's expert help. He was kind and patient and most important of all, efficient. He has been running that store for 10 years now and it shows in his dedication to his loyal customers. You can count on Sam to help you in any way he can.

After dealing with the non caring idiots at the Washtenaw location my Roommate decided to stop in…read moreto this location. And he was pleasantly surprised as Sam helped him and got his phone working again. I wish the the people of Metro PCS would recognize the fact that you have a great worker and a dedicated representative of your company and urge any one that would like to do business with Metro Please stop by.