What an amazing team!!! I was car shopping and called numerous times for quotes. Everyone was…read moreextremely helpful. I finally found a car, bought it, and got a great insurance rate.

I'm very happy with this agency. I have been with State Farm insurance for 20 years so since I was…read more15. I have moved a bit and transferred, but this was the first time in about 10 years that I actually spoke to my agent. I called the main number a few weeks ago and got the complete run around before they finally told me that Florida insurance needed to be done with a local person. I called this office to get everything transferred from Tallahassee. It was about 5 minutes until they were closing and I spoke with Dan Cox who was so understanding and incredibly nice - also very personable. I was really stressed out and he made everything very simple. I needed to transfer my auto to Jax and add renters insurance as I was moving in the next day. It was chaos and he made it very simple and it was well-priced. I spoke to Shannon Olson a few days later. She was also really nice and personable. It was nice to actually talk to the people in my local office and I'm very happy I went with them. I would recommend this office if you want to talk to humans and get things resolved instead of hearing automated voices and getting mad.

I was very impressed w/ the help and knowledge of Julie who helped me w/ renewing my car insurance…read morepolicy. I've been a customer of the Augustyniak group for about two years now and they're always very kind, helpful and get things done in a timely manor. I highly recommend their company for car or home owner's insurance. My Mother just signed up w/ them upon my recommendation.

They used to be really into their customers. Knew your name, knew your family as well…read more No I call them and talked about new car insurance. This was around March and I've not yet heard back. Not like them at all but I guess good help is hard to find. However, I still have insurance through them. They are excellent at handling any and all problems if they occur.

925 Partners is the best agency , hands DOWN! My husband and I been using them for about 2-3 years…read morefor trucking commercial insurance. Our agent Thomas S & his team ( Lacey , John & Megan ) are so professional. They are always one call away whenever we need them. And their insurance rates are extremely affordable. We've been recommending them to all of our friends! If you're reading this, give them a call you won't be disappointed! Thanks Tom & Lacey for all your help!

This agency helped me and my trucking business get started with affordable insurance. I appreciate…read moreJohn Wallace knew all the insurance requirements and didnt sell me more than i needed. His people are helping me on my personal insurance too. thanks

I am new to the area and was an quoted extremely high premium for my auto insurance. Fortunately,…read moreI read the great reviews of Jane Collier and contacted her. The great reviews were right on! I could not imagine getting any better service from any insurance agent- NEVER had such a wonderful experience!!

After I had a really bad experience with another insurance company (several failures to follow…read morethrough and an incident suggesting fraud was "ok"), I reached out to Collier Insurance. I cannot emphasize how refreshing it is to work with an agency that puts integrity first. I appreciated the knowledge of the market and the commitment to help. The service was fantastic. If you need insurance, Collier Insurance is a solid option and I highly recommend this company.

Lori was able to match my insurance needs with a company that provides the types of coverage I need…read moreas a small business owner. She was efficient and worked to give me the best options possible.

Luke was extremely professional, thorough and knowledgeable…read more He was patient and calm as he answered all of my questions. Thanks to Luke my experience in switching auto insurance from a different company to State Farm was very smooth.

Hard pass.i waited almost 2 months to receive my homeowners refund which they mailed to my address…read moreof which the property had been sold. Also when I signed up for an auto policy i waited almost 2 months to receive my insurance card that I like to keep in my vehicle. I called repeatedly and explained that I wanted a physical card for my wallet. All I got was the run around. Unlike a good neighbor, State Farm was not there. Poor service to say the least. Next!

This is the most wonderful insurance brokerage and Agency in all of Jacksonville. Any compasses…read moremarvelously talented and professional courteous personnel who know their stuff. They can do anything and they can do it quickly and they are very helpful the rates are fantastic they cannot be beat. They are the best people in town to get insurance from for your home or your auto and they have great connections and can secure any kind of insurance you need fast and inexpensively. I had the pleasure of working with one of the agents there a lead agent Nital Patel. She assessed by problem quickly figured out exactly what my needs were tale of the policy through a great deal of work without a single complaint and came up with a fantastic rate to solve my problem perfectly. Everyone at the agency is like that they are all wonderful people I recommend them highly and without reservation

Once upon a time I worked with Paul Lalonde, the agent, in Jacksonville, FL at an insurance…read morecompany. He left the company and went to become an agent. Working in insurance I know that you have a few choices when it comes to obtaining insurance: through an agency (such as Indi Financial) or direct (through a website). Outside of being on my parents' policies as a teenager, I'd always had direct insurance. When I was looking for a cheaper rate a coworker suggested going to Paul to see what he could do. I actually ended up staying with the company I already had (Travelers) but switched my policy over to Paul's care. I had an accident and it was really nice dealing with someone like Paul (think of the agent as a mediator between you and an insurance company). He really wants the best for his customers and it was really nice having someone explain the stuff I didn't know (I may work in insurance but claims is not my forte). When the time came Paul helped me switch my insurance to a new carrier in a nice smooth transition and helped me save money. He's no longer my agent because I moved to Texas but really recommend him. He's very knowledgable and very friendly and you can trust him with your insurance needs and questions.

WARNING to all families with elderly loved ones!  Erwin Insurance and Robert Erwin have been taking…read moreadvantage of my father for years.  Targeting my father as a senior citizen for extremely high and deceptive insurance prices, exploiting my father by conducting unnecessary policy changes, which is illegal and prohibited by the State of Florida and federal laws.  My father, who is now considered a senior citizen, served as a New York Police Officer during 911 and worked for the city of New York as an MTA (Metropolitan Transportation Authority) bus driver with a clean and perfect record throughout this tenure.  When I took over his finances, I realized he was paying triple what he should be paying for someone with a clean record, and furthermore, someone who is retired and resides at home peacefully. Absolute scammers who prey on senior citizens!

I never write reviews so this says a lot!! Tonya Harris is an angel. I spent hours calling…read moredifferent car insurance companies and kept getting high down payments and monthly payments that I knew I couldn't afford. I felt discouraged and almost gave up but I tried calling one more place Erwin insurance agency and Tonya answered, from the very beginning she was calm and assured me she could get me something I could afford and she definitely did that! I have never paid so little for amazing car insurance and to top it off I've never had better costumer service. She is a pleasure to work with to say the least. Tonya even drove me to the dealership to get my new car because I didn't have a ride..this woman is such a blessing! I honestly feel like she has my back