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    Allstate Insurance: Roderick Crabbe

    1.0 (1 review)
    Open 8:30 am - 5:00 pm

    Services - Allstate Insurance: Roderick Crabbe

    Homeowner or property

    Car and truck insurance

    Life insurance

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    Bush-Thompson Insurance

    Bush-Thompson Insurance

    2.0
    (4 reviews)

    I'd give this company zero stars if I could. I am writing this on a Wednesday morning. Last…read moreFriday afternoon I called - as a potential customer - looking for a quote on homeowner's insurance. I was told that only one person could help me, and that she was out until Tuesday. I left my name and number and was told to expect a call. Yesterday came and went. I called back this morning and reached "Pam." She had a very demanding attitude, and put me on hold twice before even getting to the business at hand. She asked/demanded if I wanted a quote from her - or not. I told her I was wondering if she was going to apologize for no one returning my call, and she stated "No, ma'am, I am not." I cannot imagine the difficulties I would have with this firm if I purchased their product and then had to make a claim. I wanted to deal with a local business, but certainly not with Pam at Bush-Thompson. She sounds hideous!

    I am greatly disappointed in the lack of service in regards to obtaining a quote on both auto and…read morehome insurance to compare with my current policy. In July, 2017, I talked with Patty at the Orange Park office and I followed up by emailing my policy coverages and accident history to her per our phone conversation. Never heard a word back. Seven months later, in February, 2018, I utilized their website in submitting a request for both homeowner and automobile coverage. I waited 5 days for a call which never came. So I called the office on Friday Feb. 23 and was transferred to Patty. Left a voice message requesting a return call, which has not occurred as of March 3. I can only surmise that this company does not either want or care about potential new business. Possibly, either the emails or submittal button on-line not working properly are the culprit. Whatever the case, the system is dysfunctional from technology to the human element. A rating of 1 is a stretch, it should really be zero if that rating existed.

    Ron McCann - State Farm Insurance Agent

    Ron McCann - State Farm Insurance Agent

    3.0
    (2 reviews)

    I had been a customer of this business for over 30 years. That relationship ultimately ended due to…read morea failure to ensure that my insurance premium was paid. The issue arose when the insurance company was changed and proper follow-up was not completed. I contacted the office more than 30 days ago to have the matter corrected. At that time, I was told that they had contacted the mortgage company and provided the required insurance information. However, approximately one month later, I received another letter from the mortgage company stating that there was no insurance coverage on the property. I contacted the office again and requested that, since they indicated they would be emailing the mortgage company, I be copied on the correspondence. When I received the email, it was sent only to me and not to the mortgage company. Additionally, it contained incorrect information: it referenced the wrong insurance policy and the wrong property. The information was being sent to the incorrect insurance company. Specifically, the house that does not have a mortgage was listed with policy information intended for the house that does have a mortgage. At that point, I simply wanted the issue to be properly handled and resolved by their office. However, in their response dated 12/15/2025, they did not state that they would take responsibility for resolving the matter. As a result, I no longer had confidence that the issue would be addressed correctly or at all. Due to these repeated errors, lack of follow-up, and loss of trust, the matter remained unresolved and ultimately led to the termination of a long-standing business relationship.

    My family has used him for almost everything for two decades. He truly cares about his customers…read moreand provides wonderful service. Highly recommend!

    A Newton & Young Insurance

    A Newton & Young Insurance

    5.0
    (1 review)

    A Newton and Young Insurance was recommended to me by the owners of the Roadhouse to insure my food…read moretrailer and truck. They were very helpful and always followed through with phone calls and emails with quotes and information. They always went above and beyond!! Competitive prices but the service is the reason I'll always use them for any future Insurance needs. Good people!!

    From the owner: A Newton & Young Insurance is an independently owned and locally operated agency offering property…read moreand casualty insurance products. Our team of professionals have over 75 years of combined experience navigating Florida's crowded and noisy insurance marketplace. With all the internet, radio, television, and print advertisement today, how is a consumer expected to differentiate between companies let alone products? The key is realizing that a professional is best equipped to provide guidance through all the noise and clutter. Our team will shop the marketplace with multiple carriers and look for the best coverages at the most competitive rate. We understand that an insurance policy purchased on line in 7.5 or 15 minutes may not cover all your loses at claim time. Contact one of our specialists to customize a policy suited to your individual needs. We are proud supporters of the Armed Forces and their families. Our team thanks all who have served to protect this great Nation. Our owner, Cindy grew up in a military family and greatly appreciates the efforts of our service men and women. Her father, the late A Arwood Mays, Veteran AMCS, USNavy served 30 years to protect our country. Talk to us about many of our products that provide military and special technical training discounts. Companies include: Travelers, Progressive, National General, Heritage and Foremost. Florida Family, American Strategic, Ark Royal, Capitol Preferred, Heritage, Cypress and Geo Vera.

    Allstate Insurance: Roderick Crabbe - homeinsurance - Updated July 2026

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