I wanted a local bank with no fee checking and a no fee easy access atm…read moreI got one of those things A bank that can not maintain its infrastructure is an unhealthy bank. I do not need a bank that can not fix the one and only ATM they have. If I have to go to a different bank to use the ATM I am changing banks - to a real full service bank - what a pain. Total let down

Worst customer service…read more I dread going in to be treated terribly by their angry, entitled staff. All their systems are antiquated.

Love my Credit Union Family! Even thru this pandemic Valley Credit Union took great care for myself…read moreand my family. Thank you

Valley Credit Union is absolutely the best in town! Hands down. Everybody is friendly, professional…read moreand they treat you like you're a member of the family. Thanks Kerby, Jaxson, and DJ!

makynna was so helpful and knowledgeable. she is so fast and detail oriented. i was a bit flustered…read morewith how a certain process worked but she was very understanding. please tell her i said thank you and let her know she is amazing !!!! best experience ive had at this location.

I was hacked a week ago and all my savings and checking disappeared. I was devastated!! When I went…read moreinto the bank very shook up I met with Austin Matthews. He spent so much time with me getting things worked on. Less than a week later Austin made sure all the funds were back in my accounts. I'm so grateful. I've always had help when I needed it from First security.

Today I went in and emptied out my safety deposit box which I've had there for years. Then I asked…read morefor the bank manager, Callie was her name. When we went to her office I told her I was closing my account with their bank at the end of the month and that I had emptied out my safety deposit box as I was closing it as well. I told her that one of her employees, I am assuming she is in "charge"of the vault, has treated me like a criminal EVERY time I deal with her. The latest was when I asked for 200.00 in dollar coins, which I save for my grandsons. After taking my I.D and walking away, I could see her on the phone. They never even asked me for my account number. After several minutes she returned, I asked her if there was a problem. she said no, but since Covid they have to be careful who they give change to! Covid! was 6 years ago!!!!! I asked where was my I.d? oh, sorry, it's over on the counter! I was livid! I decided to take my banking to a friendlier place! Fast forward to my interaction with Callie, she wasn't the least apologetic to me, and even less worried that I was closing my accounts! Believe me I will be telling everyone I know NOT to bank with them! Montana friendly? What a joke! Do not bank with them unless you want to feel, judged, like you are a criminal, and just disrespected!

First off, this company is not accredited by the Better Business Bureau (BBB), which means this…read moresmall bank doesn't have to demonstrate a commitment to resolving customer complaints or adhering to ethical standards. I was surprised to learn this, but my own experience confirmed that this company operates unethically. After reporting fraud on my debit card twice, the bank decided I no longer needed a debit card and refused to issue me a new one. To make matters worse, they don't allow you to purchase cryptocurrency with your debit card. Since crypto is the future, you'll need to bank elsewhere to handle these basic transactions.

What a great experience! I needed to convert coins into…read morebills in Medford, Oregon. I contacted a few banks (Chaise did not have a machine for that, Rogue Credit Union provides this type of service only to their own clients and a few more banks told me in a cold manner the same about "no service if I am not a client"). I felt unwelcome and what if I wanted to be a client and upfront from the very 1st attempt, had that negative experience? The only customer friendly place was the 1st INTERSTATE BANK! - They greet me with the smile. - They asked my name. - They offered me a chair. How many banks have a chair in front of the counter? - They took care of my need immediately. - They thanked me for coming in. Thank so much, the 1st Interstate Bank, for the exceptional experince. You are the example of what the real customer service looks like and feels like!

This bank is so bad. It's a shame I have to give it even 1 star to get posted. Terrible customer…read moreservice. I can't wait for my business check stock to run out, so I can close all accounts. Stockman Bank is the best!

Do not use this bank. I have gone through RMCU for 11 years and finally closed my accounts. After…read moredealing with the incredibly rude branch manager, Shelly, in Belgrade due to the bank's faulty fraud system flagging on my card, leaving me unable to access my funds for two days, I decided I had finally had enough. Traveling out of state is a nightmare. They will restrict your debit card once you cross state lines. I had to resort to racking up my credit card because I could not access my bank account when out of state. If you buy online at an out of state store, they will flag it for fraud and restrict your accounts. If you try to deposit a check by mobile deposit, it says $2500 maximum, but you can really only deposit $1500, then they'll put it on a 3 day hold. They'll hold deposits on anything over $500 and it's incredibly inconvenient and frustrating. I changed my maiden name (in person at RMCU in Belgrade) to my married name last June in 2024 and just went in last week (Dec 2025) to have them tell me I never updated my information, then tried to blame their brand new system they had only recently started using. When closing my accounts, they shorted me $30, then didn't close my accounts. I didn't even bother telling them they shorted me as I was so relieved to finally be done with RMCU. But, I had to call two weeks later to have them closed because they failed to follow through, even though all paperwork was signed two weeks prior. The last branch manager (Shelly) in Belgrade, who has since left, was so incredibly rude and unprofessional I requested an apology letter and restricted her from accessing my accounts. If you want to feel secure in a financial institution, DO NOT USE RMCU. I cannot stress this enough. First Security Bank and has been the most incredible experience. They have had wonderful customer service from day one, incredible loan officers, 100% professional and FOLLOW THROUGH on everything with clear communication. I have never once worried any transactions will be put on an unnecessary multiple day hold or not having access to my accounts. Highly, HIGHLY, recommend First Security Bank.

I have been a customer of RMCU for over 20 years. Have utilized every service they offer except for…read morethe home loan. However, I've noticed a decline in their customer service. I recently paid off my car loan with them and have been waiting for the tittle to be sent to me. A month went by and no tittle so I called to inquire about it. The person answering the phone stated I had to contact the DMV because the credit union already submitted my paperwork to them. I said okay, thanks. The DMV in the state to which the vehicle is registered stated I needed to contact the credit union because it will come from them so I did. I called the credit union again almost a month after my first call and the person who answered the phone name is Becky had a very rude and almost like don't bother me attitude. She stated the folks from the loan department mailed me my title back in September, no notice of sending me this very important document was sent to me, or anything on their end. Needless to say I have not received my tittle. When I explained this to Becky her attitude again was like go kick rocks pretty much very carelessly she said, you will have to file a request with your DMV for a lost tittle. Unknown to Becky filing any paperwork with the DMV is a nightmare. I hope the next person who pays off a vehicle does not have to experience what I just did.

Been dealing with Opportunity bank for over 40 years. Best…read morebank in Bozeman. Friendly, knowledgeable staff and management. Outstanding service. John Major

A pleasure working with VP Bert and Asst. VP Lori. They take the time to provide you good…read moreinformation and service.

Excellent service with highly qualified and polite staff. Always a positive experienceread more

From the owner: Chuck Schwab started a stock brokerage company with a simple question: isn't there a better way?…read moreThat question led to the establishment of a new kind of investment firm - with a more contemporary approach to wealth management based on a set of core values and beliefs, not just profits and losses. These core beliefs have led to 40+ years of serving clients, innovating on their behalf, and developing brokerage products and financial services that put them - not us - first. At Schwab, we offer a wide range of wealth management services, personalized financial advising and retirement planning, and expert investment research, as well as a number of complimentary workshops covering everything from investing essentials to complex trading strategies. Brokerage Products: Not FDIC Insured - No Bank Guarantee - May Lose Value

Long line with one teller , as usual at the Smiths location . The drive through has not been open…read morefor years, what a waste of real estate in. downtown Bozeman . The staff are unprofessionally dressed. There are far better choices of banking in Bozeman.

Incredible bank with incredible app. The team here is very alert and on their feet. They can fix…read moreany issues you have. I highly recommend using Wells Fargo in any state but the one in Bozeman is flawless honest with great people working there

We were looking to purchase a second home in Montana and needed a mortgage. The banks, as usual,…read morewere an inefficient nightmare. I saw the reviews on GoPrime and called... From the first call to the closing it was a great experience. This is what getting a mortgage should be. The customer service was excellent, the process was easy, and their online system was excellent. They were very responsive to answer any questions that I had and really helped us make this a reality. I would highly recommend using GoPrime for any lending needs. Caroline and team are amazing.

I can't recommend Caroline at Prime Mortgage Lending enough. My wife and I had a little bit more…read morecomplicated case for purchasing our first house and Caroline was super helpful. We both felt that she was working to get us the best loan for our needs. We also ended up shopping around midway through the process with Prime, only because we realized that we never even looked elsewhere. Well, Caroline was way better than the three local banks we checked with. She offered lower rates, better terms, and was more on top of her game than they were. If you're not checking with Caroline at Prime Mortgage Lending as part of your home buying process you're pretty much blowing it. The process couldn't have been better from start to finish for us!