Everyone here was super helpful. I've had to go in and have some transactions investigated, and…read morethey were super patient and helpful. I greatly appreciated their great customer service at both locations!

From the owner: Minnesota Valley has been Greater Mankato's Community Credit Union Since 1934.read more

Affinity employees are always helpful and take time to go over everything so you can understand…read more The BEST rates around, and easy to use online banking.

You closed my Wells Fargo Bank in New Ulm, MN 56073 and then I was forced to use the Wells Fargo…read moreBank in Mankato,MN. I call that bank to talk to a banker and I get rerouted via your computer system or put on ignore. I am trying to get some information to no avail. This is another reason why I'm switching banks to a Federal Credit Union.

The tellers there are rude and unhelpful. I have been putting up with this for years and I can tell…read moreyou this doesn't change. They hire unkind people who do not respect their customers.

Just had a HORRIBLE experience…read more I was taken in with aggressive marketing tactics by the TCF bank branch in Cub Foods . They promise you free checking accounts with $100 as a promotional offer. But they rip you off with charges if you try to leave. They have zombie tellers (good people really) but doing what they're being told to do by a corporation that has questionable ethics The Manager claims he doesn't have authority to reverse even a 7 dollar charge that seems obvious should not have been charged. I'm upset, but I also don't know whether to laugh or feel sorry for the guy. I'm not sure what kind of customer service he can hope to give without even that much authority. At my other bank, the customer service reps on the phone seem to have more authority than he does. People, PLEASE don't believe that your checking account is free. Remember they don't make profits by reinvesting your money, they make it by gouging you with 'gotcha!' type fees!

Matt, the branch supervisor, was GREAT! Answered all my questions and concerns. He was very…read morefriendly and made my experience at TCF the best one yet!